What clients say about A1 Towing & Fleet Service in Shelby (MT)
Thankful to A1 towing, we are traveling a long distance trip and had some issues with our rear tire. The tech at A1 stayed after their closing time to make sure we were safe to continue the trip
My truck developed an O2 senseor issue, 1500 miles from home. I had a pretty good idea it was the sensor, so I ordered one before they opened. They had it diagnosed as the 02 sensor, and removed it before the part arrived.
Unfortunately I ordered the wrong sensor, and we had to put it back together. I was driving down the road with a little peace of mind before noon.
No charge.
👍🏼👍🏼
After pushing the grinding metal too far in my front hub bearing, my wheel almost fell off my suburban and we were stuck on the east side of Glacier NP. We were camping on the West side! Chris from A-1 towing came from Shelby 90mi further east. After discussing with him my plans to get repairs done, he offered the idea of bringing me back to his garage in Shelby where his crew could get us fixed up tonight! A Sunday night! We took him up on this idea... Once we rolled in on his trailer, 4 guys were on it! With the car in their good hands my wife and I crossed the road for a sandwich. Before I could even eat 1/4 of my sandwich I got a call to come check out their findings. Chris showed us the damage and would have done brakes, hubs, cv joints... But he knew I prefer to do my own work, so showed me what was the bare minimum, only 1 hub replacement! We went from despair, to hopeful, to realizing our vacation was only sidetracked by a half day!!! God bless you Chris and your crew at A1! Good folks here, not afraid to help others out! 👍👍👍
Story Time: Yesterday (Sunday 8/24) we were driving through Shelby on our way home from Saco. (We live in Columbia Falls) My husband was distracted at the fuel station & Accidentally put a few gallons of Gas into his diesel truck before realizing and shutting off the pump.
Thankfully the truck was shut off but we called A1 for a tow after telling them what happened. They were there within minutes, loaded up the truck & gave me, my husband & son a ride back to their shop.
Their mechanics got to work on dropping the fuel tank & flushing it out, replacing filters within minutes of the truck arriving.
We only spent a total of 3.5 hours waiting on repair & were able to get back on the road & make it home! They didn’t charge a fortune either, super reasonable for something emergent.
Hands down the BEST service we’ve received from any mechanic shop-Tow Company in a LONG time. Not only were they open on a Sunday, they got us in and out right away & we’re super friendly.
Excellent service from the gentleman who towed the truck to the office and owner himself. I did the unthinkable to my husband's diesel truck 😬 but Chris and his crew had us ready to go in now time. So grateful for a company to help make a stressful situation a funny memory!
Another huge shout out to our guys at A-1 Towing and Fleet Service! Not only did they rescue us and our horses but they let us camp out in their back lot for a week and drove us to the border so we could come home and buy another truck. Chris, we are so indebted to you and the guys. You made a really tough situation bearable ♥️
We are from Calgary Alberta Canada and while on the way home we had an inner tire blow out. We called the office and they sent out a service tech and his partner who did an amazing job taking care of us. If you are ever in need of highway help they are the best, outstanding service, friendliness and price. Thank you so much for coming to our rescue at a time in need. Rob and Angela Hartwell.
Amazing people and service The guys did my brake work on a 1981 El Camino and did it flawlessly. This thing runs better than it ever has before thank y’all very much.
We are immensely grateful for their quick help. We were just passing through town and heard a terrible sound coming from our truck. They were able to take a look right away. It ended up being an easy, quick fix. Thanks again!
Needed a boost for my semi. 5 minutes after calling my truck was running. Super fast and extremely professional. I recommend to anyone and there dog!!!!!!!!
I slid off the road in the icy conditions right at the exit at Shelby. I slid about 30 feet fortunately there was about a foot and a half of snow so that slowed me down and I didn’t hit any signs. A1 towing was there within 10 to 15 minutes quickly pulled me out. Charge me a fair price and I was on my way, it was my Christmas miracle. Thank you A1 for first class service.
Jim is quite literally a guardian angel. He went above and beyond any person I have met. He got myself and my significant other out of one of the worst car situations we have ever had to deal with while offering many solutions and helping mitigate the situation. His knowledge of the local area helped us get out of a pickle since we aren't familiar with it. His partner Chris was also very helpful once we arrived at their shop!
These two saved us! Our exhaust fell off just out of town, they helped us out on a Saturday afternoon and charged us a beyond fair price!!! Very personable and let me drink beers in the parking lot while I waited! I hope I go through Shelby Montana again so I can thank them again!!!
Jim and Chris, you both went above and beyond the night I met you. Driving through Shelby at midnight going to pick up a horse in Great Falls, my truck caught fire and burned to the ground. After you picked up the mess, you drove me to town and around to all the hotels. After finding out everything was booked, you guys offered me a couch in the shop, and now that it was 04:00 am, it sounded like the Hilton. The next day I had called for someone to come get me to take me and the horse trailer back to Canada, you let me hang out in the office, watching TV, hauled the trailer to the tire shop to fix the tire, made sure I knew where to go for food and cash while I waited. You guys made one of the worst days of my life just a little easier to deal with. Thank you for your hospitality, thank you for your concern about the trailer, about me, thank you for going the extra mile for a stranger. I have told everyone of my experience with A1 Towing, and will continue telling it.
Prompt and friendly service. We broke down in the freezing winter. As soon as our insurance dispatched the tow, we got the call from the driver that he was 15 miles away. My family is grateful and thankful for the speedy service.
When we got towed to our hotel our driver (the owner) was able to park our truck in our desired, snug, parking spot. Thanks.
At 7 pm my husband stopped to talk to Jim about a battery charging problem with our van. Jim volunteered to check battery and alternator. He recommended solutions and refused to allow us to pay for his services. I would not hesitant to recommend him. He was professional, kind, and accommodating.
Highly recommend...Jim went ABOVE AND BEYOND assisting in our situation to help us figure out all possible solutions spefic to our dilemma...he was very patient and understanding and accommodating way more then excpeted .. i have never met a gentleman who took care of their customer in such a high professional helpful manner...i can not say enough about his outstanding service he deserves a GOLD medal for his business and iam forever grateful for his kindness...thank you Jim from the bottom of my heart
Jim is great. Not only is he friendly and affordable, but he had the courtesy to stop and let me do one of my deliveries that was on the way to his shop. Talk about above and beyond service.
Great customer service from Jim and Chris! The A1 crew really cares about helping people to get back on the road safely and will work extra hard to do all they can to help. I am very pleased that I called them to get my car out of a snow drift. I would use A1 again if I needed help with my car!
We had an accident on IS 15, namely one wheel of our travel trailer tore off a few miles past Shelby.
Jim arrived quickly, soothed us and managed to pull the trailer (missing a wheel!) onto his towing truck, miracously without further damage. He brought the trailer safely to Shelby, put it on blocks and let us stay in his backyard until our rental company brought us a new trailer. He even put a power cord out of the window of his garage so we could connect the trailer to power supply and did not run out of battery.
Living in Jim's backyard for 2,5 days we had some opportunity to get to know him a bit. Besides being really professional (you know these people who somehow radiate this "don't worry, I will help you, I know what I am doing"?), Jim is an extremely sympathetic, helpful and modest person.
Jim, although our stop in your backyard wasn't really voluntary, we take this (absolutely insufficient!) opportunity to again say "thank you so much!". You helped us to make the best out of the situation, you let us feel welcome and - though this really sounds weird - I really had tears in my eyes when we were finally able to leave your place and Shelby.
THANK YOU so much.
To all out there, if you have the kind of problems Jim could help you with, rely on him. You will be helped. (And if travelling through Montana make sure your car break down or accident happens close to Shelby. ;o))
THANK YOU.
So we got into town & locked our keys in the truck. 😲 Called a place for some help, & was told that it would be a hour or so. Because dude was in the bathtub. 😂 So we called A1 towing & the guy was here in under 5 minutes. Thank you A1 for getting here so quickly & getting my truck unlocked for us.
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