What clients say about Elite Towing Inc in Roundup (MT)
Absolutely amazing folks right here - they set the bar high folks . Safety- quick response- very clean and professional- having them reduced a very stressful situation.
When the tow truck arrives you feel rescued and relieved. This team out of Roundup are the real deal. From the kind voice helping us navigate the nearest tire shops and providing reassurance on the phone. To the expertise, knowledge and friendliness of our tow truck operators, we are grateful for you all! Thank you!
I would like to thank Rick and Sue for helping us out when I had a flat tire on my motorcycle and needed a tow to Billings. They got to our breakdown as quickly as possible and made sure we had an opportunity to get food and something to drink before we went to Billings. They also had to handle a motorcycle wreck the next day which involved my family members and the care and concern showed that this group goes above and beyond. Thank you very much
As a new widow, I’ve been having terrible experiences with mechanics. After Rick towed my vehicle (gently and kindly), I called the dealership. I was having trouble with the mechanic who just wouldn’t listen. Rick said, “Give me the phone.” He talked to the mechanic with professionalism, courtesy and knowledge. All of a sudden, I was treated with dignity and respect. Not only did Rick tow my vehicle to my house, so I could unload, he also towed it to the dealership; and then he kindly and calmly waited until everything was in proper order. Who does that anymore? Rick turned a harrowing experience with a deer into a pleasant day. Thank you Elite Towing!
I am so very impressed with the service from this fine company! My daughter was in a pretty intense car accident during the middle of the night. The accident happened in a desolate area but Elite found her and her car and got it towed safely to Roundup. The rate was so reasonable and the customer service was top notch!! I highly recommend this towing company!
Man what a great place to go to get your car looked at and repaired.Excellent customer service. I came in today to get my flat tire fixed sue and amber are angels. Another customer came in irate because the schedule got a little bit crunched when it came to getting his car in and out . It happens sometimes especially when your aim is to make everyone happy . They go above and beyond the guy was very I rate . Sue and amber handled the situation professionally and diffused the situation . They did not get ugly back. You can tell the gentleman was having a bad day . Just to see that interaction and how they handled the situation. He was calm they he just exploded that was enough for me to spawn up this review . Thank you guys for going the extra mile for your customers. Also for giving out reasonable prices. I'm am happy you guys are in the community Chester
We experienced a flat tire 10 minutes outside of Roundup. A very nice gentleman stopped and helped us get the spare tire on and followed us to Roundup. It was after hours and Elite was still open. They took the time to get us back on the road and back to Billings. We were very appreciative.
Rick just dropped off my old beater. I thought SURE it would be days b4 the poor thing would make it home, waited for ice to melt. He's a bit of a martyr but a GOOD egg most of the time. Kathleen's a tough cookie, absolutely LOVE Joe's dry humor..Wish I could afford auto repair. I USED to say I made a church mouse look like Trump; Don't want to offend the church Mouse...LMAO!
The staff at Elite Towing were absolutely incredible. We were driving back to Canada from a quick weekend in South Dakota. when our car broke down 20 minutes outside of Roundup. Kathleen came and picked us up and brought us to the shop in town. Rick took a quick look and realized that our car needed more then just a quick fix, and set us up with a family member at the Metric Wrench in Billings. They loaded us up and delivered us into Billings and even helped us find a hotel. Unfortunately, the repairs on our car were to extensive and it didn't make the trip home with us. I will never forget the kindness that was shown to us by these beautiful people. Thank you for everything.
We broke down outside of town they towed us to shop,they were booked out a couple weeks had us back on the road in 12 hours very good people and I highly recommend them thanks from the blue gypsy van you all fixed
Really appreciate all the help and concern Elite has shown to us. Having so much on our mind during dads death and funeral, Rick was there to help! Thank for for everything and your help and kindness. Recommend to everyone. Thank you, Chyloe@Ferrel Kenda
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