What clients say about NAPA Auto Parts - 2 and 89 Auto Parts LLC in Browning (MT)
Every time I go here , it's always a pleasant visit. I do a lot of mechanical work ,and I do buy here. Top thing for me is the ,over night parts ,the staff is well versed in there store and super smart and friendly. We all wish prices were cheap , but we contend with a lot to enjoy the simple things. Great store
I had a 6 year old battery die while visiting Glacier NP. The closest option for replacement was the Napa store in Browning. They researched and found the battery I needed and I was treated with trust and respect. I know that they don't answer the phone much, but it's a busy shop. Give them a try if you need parts or help. I'm a happy customer.
Ordered a part for pickup. Received an email saying it was ready to pick up, but it was closed when I got there. Nobody would answer the phone. Then got an email saying the part was picked up.
Not worth trying to get anything there.
Absolutely terrible.
They leave there phones off the hook, so they dont have to answer the phone calls. I stood on the phone for 5 minutes just hearing background noises, and then I tried to call back and the line was busy every time I called.
Worst Napa around!! the most racist place I've ever seen!!!lazy employees and twice the price as AutoZone...I will never go to this Napa again!! it's the 3rd time they refused to sell me something this time it was a headlight she refused to match it up with headlights in stock behind the counter her reply we don't do that anymore!! what? the previous time no brake kit for my car but then when I called they had it!! what? I'm assuming it's because I'm white on a Indian reservation and they make it clear they are RACIST 100%!! I've consulted with legal counsel and I now have bodycam footage of being refused and my lawyer says it will be my Napa after he's done with them so people in Browning get ready because I'll be selling it to the 1st white guy that puts in an offet! what comes around goes around!!
My alternator failed while on a trip to Glacier Park and I was stranded with a totally dead battery. I found a local guy who could charge my battery a little - but that did not solve the actual problem. I had tools with me to handle the replacement. One of the employees at this NAPA brought me the new alternator after he got off work and took my core. As a result, I got my alternator problem resolved, did not have to return the old core, and - most of all, was able to get my car working which meant I was not stranded in the middle of nowhere on a drizzly, snowy night!!! I'd give 10 stars if I could.
