What clients say about Prime towing and recovery in Wright City (MO)
Gary at Prime Towing saved my driver from a bind. My driver was stuck in the mud, and Gary showed up promptly and professionally in about 30 minutes. Gary pulled my driver's truck from the mud and got my driver's truck to safety. Prime Towing has Amazing service! Thank you again Gary and Prime Towing!!!
Amazing and best company around. My husband was involved in a nasty motorcycle accident several years ago and we called Prime and they were there in no time. Not to mention it was out of their normal working area. Very polite and understanding company. Highly highly recommend!! Thank you for all you guys do.
Gerat Service, After I hit a deer and totaled my car, at 2:30 in the morning, they were there in record time, he explained where my car was going and gave me his card. Great company and great driver.
On Sunday, October the 19th, Prime Towing sent a very professional and courteous young man to pull my Cadillac back onto the driveway I had driven off of. The young man realizing our mature age took extra time to assist us. He even kicked the gravel back in place to help us. He fixed a difficult situation and restored our joy. We were able to finish our vacation on a positive note. Thank you!
Had the unfortunate incident of having a rental vehicle impounded while on vacation. The vehicle was recovered by prime towing. I was trying to explain my situation to an employee named Gary Nunya (that was the name I was given) in regards to reclaiming my belongings as had a specific medication I needed to return home. I was denied access by Gary due to his refusal to help I inquired if budget contacted him directly if that would help. He said sure. The agent handling my rental then reached out to Gary personally and Gary insisted he would only accept a notorized copy of a letter from the ceo or owners of budget. What? Here is where is gets interesting. The vehicle was impounded at a flying j gas station, I had just gotten gas from there and had pulled over not even fully out of their parking lot before I was detained and the car impounded. Yet when I got the final bill from budget they charged me for over 22 gallons of gas totaling for over 910.00 an additional expense that I can only assume mr Nunya and the folks at prime recovery had a hand in since the customer service and experience I had where of the same caliber. Long story short. Warren county police use them because there
I was involved in an accident earlier this evening and Jeff was the one who did the recovery of my vehicle from the ditch. He was amazing, kind, and very understanding about the whole situation. I would definitely recommend him if you ever need a tow or a recovery. Thank you Jeff for everything you did for me tonight to help the situation just a little bit better.
My wife was in an accident this evening , she is ok, but a vehicle cut her off and she had to put her 2000 mustang in the ditch to avoid hit the gentleman that cut her off. My wife was very distraught, crying and pissed. Jeff showed up to do the recover from the deep ditch and did an awesome job to ensure there was no more damage done to the vehicle. He recovered the vehicle and told her that the car appeared to be able to be driven home and that would save us money upfront and not have to wait to get reimbursed from insurance. Not only did he save us money but he was very sympathetic for the wife and calmed her down and gave her great advice on what to do and even recommended places to take the car for estimates and repairs. Jeff did an amazing job and went above and beyond what he had to do. I have had and seen many other recoveries performed by other companies and they almost always are in and out take the money and run and show little or no concern for people in the accident Let alone help save the person money on the recovery or tow bill. Highly recommend prime towing and recovery out of wright city!!!
I was on my way from Kansas City KS to Albany NY last Friday. While roaming around in Warrenton MO at chilly and soggy night to look for a hotel, my car was stuck in a ditch. I was feeling miserable while sivering outside the car waiting for a contractor for my auto insurance to arrive, which would have taken at least an hour. Gary who was on his way home with his wife (or girl friend) in the seat came over and wanted to pull my car out of the ditch. I told him my insurance contractor is on his way and don't want to pay another tow company (actually no cash at that time), he smiled back and said that I don't want you to wait for an hour in this chilly weather and that I don't always work for money or any rewards. To make a long story short, I was able to settle down nearby hotel soon after. Thus, based on what I saw and experienced, he is very good at what he is doing and must be a person with a very kind heart. This occasion also provided me an opportunity to reflect on how I have been living so far and made me believe that there is more than what we see all around us.
Thank you so much for your help!
They rejected AAA request for a tow on Saturday, said they didn't want to be responsible for damage to our vehicle due to the amount of snow around it. Contacted them again to ask if they would pull the vehicle out on Tuesday, we were told yes, call us by 5pm, don't use AAA card and pay us $150 cash. We called them Tuesday afternoon to request the tow, we were told to give them an hour and they would call when they were on the way. We waited over 2 hours for their call and by this time it was after their normal business hours and they wanted to now charge us $250.
These are GREAT people! Snow got me this morning and I was stuck halfway in a ditch. Had me out in 5 minutes. Gary was AWESOME. I would highly recommend. Thank you!!
More on the higher price for towing, 2 time getting a quote & 2 time going somewhere further for cheaper. Kinda crazy they'll drive more for the same price.
If you’re stuck they will get you out quickly and efficiently! Very affordable and the drivers were supper nice guys! I would call in a heartbeat! Thanks again guys! Much appreciated!
Amazing company. I was stranded on the side of the hwy with a blown tire and 5 kids in the car at 10pm. They towed my car and tried to change the tire for me. When they couldn't get the tire off(out of their control) the owner of the company drove me and my kids to a hotel and then didn't even want to accept any payment(I forced him to). They all 3 were amazing guys. I'd call them again in a heartbeat if I needed anything in the area again.
These guys are life savers. I had a blowout on my camper and they just happen to be driving by and stopped and asked if I needed help. They had big floor jack and impact and had my spare tire on in no time. It would have taken me a lot longer to get this done with my tools. Super thankful they helped get me back on the road and off the side of the busy highway! They could have just driven right past me but chose to help someone in need! Thanks again for everything!!!
I want to say a big thank you to Prime Towing & Recovery. We were taking an old mustang and an extra motor to be stored at a friend’s lot and the motor fell off the back of the trailer. I am standing in the middle of the exit ramp with the motor waiting on my kids to help and all of sudden this tow truck is backing up to the motor and asked if I needed help. He was so awesome. Got the motor picked up, sweep the street and then reloaded it back on the trailer. I am so thankful that he showed up out of the blue. If you ever needed a tow I would call Prime Towing & Recovery.
Just witnessed a prime tow truck tailgating a smaller car on the service. I don't feel as though the tow truck should have been following so close. Then as approaching the stop sign the driver opened his door, stood on his step and shook his hand at the driver of the car. This is very unprofessional no matter what the case was.
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