What clients say about Bill's Automotive in Valley Park (MO)
Finding a new automotive place that you can trust can be stressful. We decided to try Bill’s Automotive based on the amount of time they had been in business and other reviews. They were able to get me in quickly and so far I am pleased with the work they performed. They definitely underbid five other places I called and were the friendliest. Give them a try.
We experienced a sudden issue with our vehicle late on Friday afternoon. We were able to make it to Bill’s and they were able to fit our vehicle in for repair. We are regular customers and we are grateful for the relationship and continuous great service!
I would only trust my auto repairs to Bill’s Automotive. I know I’ll receive a reasonable repair price and they’ll fix my vehicle issues. Ed is the best, very knowledgeable and my go to guy when it comes to questions. Thank you again for 5 Star service!
I came to Bill’s for an oil change. But, while I was waiting, they discovered that my car was almost 2 years late to be registered. Not sure why I never received a reminder in the mail??
So, I was able to get my emissions test, as well. That afternoon, I went to the DMV and got squared away. Thank you!
I located Bill's shop after my car broke down at a gas station near my workplace. I decided to take it there due to the excellent reviews on Google, and I'm glad I did . Throughout the years, I've had unfortunate experiences finding trustworthy shops. I was often told to replace parts that didn't require replacement, only to discover that the work hadn't been done. I had my car towed to them on Thursday evening. I informed them that I was aware it needed extensive work, but requested that they focus on getting it running since I couldn't afford all the repairs that day . The next day, I received a call stating that it needed a new starter. They were prompt and efficient, without presenting a lengthy list of repairs they knew the car required. But informed me that my compressor would need to me repaired ASAP. I appreciate their willingness to listen instead of insisting ALL the work needed to be done at the same time. I intend to be a loyal customer and recommend them to anyone seeking an honest mechanic.
I was in desperate need of new brakes. While I originally thought it was the front brakes, it ended up being back brakes. I was able to bring my car i. the day before Thanksgiving and Bill's Automotive got it done in the same day! Great service & price.
10/10 will be going back!! Friendly, and ready to help anyway they could! Had a 2019 ford f250 that lit up like a Christmas tree and with the time they had and mechanics they had on staff got it in and worked on as much as they could!! Always called to clarify what was going on, never just threw parts at it in hopes it would fix the problem and have me walk out with some massive bill, even if it’s a bit of drive or possibly tow to get to them I would recommend it for sure!!
Came in with vibration in the front.
Was told without inspection it was rotors.
Replaced pads and rotors.
Still the same vibration.
Plus lost a rear hubcap
Apparently checked a rear brake, but did not reapply the hubcap properly..
Not sure how that happened.
When I came in my caps were zip tied on.
Apparently, I have front brakes, but still the vibration.
My family and I take all our cars to Bill. It says a lot when the next generation of drivers see what we have seen for years and years. You will never find a more knowledgeable and trustworthy mechanic shop.
Bill’s Automotive is the only place we take our vehicles for automotive repairs. We’ve been using them for a couple years since we moved to this area and we’ve never been disappointed. We’ve taken several road trips after they serviced our car and have always felt confident, never had any issues on the road. They communicate well too, always text and ask if we’re satisfied after an appointment there. I highly recommend Bill’s Automotive in Valley Park!
Only place I trust. Seldom do you find honest people who do great work, and aren’t here to screw you over. Been taking my cars here for years, and will be going here for many years to come. Ed is good people and runs a great shop. Couldn’t recommend any higher!
Ed is an awesome mechanic. He has a sense of humor. He is honest and knowledgeable. The repair work was done in a very efficiently. I am very happy with the results of work done on my car!
Bill’s Automotive has been taking care of my cars for years. I can trust them to give me an honest estimate and offer simple repairs that are the best for my budget.
I contacted Bill's Auto Shop to shop around for a price for a wheel bearing. They were up front with the pricing including all parts labor and tax. They were able to get me in within a week and replaced it in a timely manner. Any questions I had were explained thoroughly.
Called up to try and get a quote and potentially schedule an appointment after reading all the good reviews! But, after a less than 30 second phone call, I will not be trusting them with my service. I heard someone pick up the line and after at least 5 seconds they asked “hello” sounding irritated. I then had to ask to confirm if this was Bills Automotive which they just said yes. I’ve never called a place where I had to initiate the conversation and feel stupid for simply asking for a quote. The man told me to call back in an hour to speak to the boss Ed. Didn’t even bother asking for my phone number to give a call back. I asked for his name and he said “Jeremy”. I don’t know who this man is with the company but he should NOT be answering phones or working any type of customer service. He was very rude, short, and dismissive. If I was Ed, I’d have him fired. I’ve never been spoken to so disrespectfully, especially when I’m simply trying to give someone my business.
Very difficult to find a mechanic that you can trust. Very glad to have found Bill's and we have peace of mind leaving our cars with them and the costs are very fair. They've always done right by us and we appreciate it!
Water Pump went out on my truck. I had it towed to Bill’s. They communicated really well throughout the whole repair. I’m also surprised by how fast they got me in. I was very happy with the service. I highly reccomend.
We use them as a second opinion on repair. It saved us thousands. Very knowledgeable. I highly recommend you have Bill's look at your car. Some of those chains out there will charge you out the ear for no reason.
We have been going to Bill’s Automotive for over over 40 years! We always have had older cars and they have been a blessing. They are honest and trustworthy.
We highly recommend them for all your auto inspections and repairs!!
When I tell you these guys are fast. They're fast. I work on all my own vehicles. The only reason I brought my vehicle up here is because it's too cold and I don't have a garage. The prices are amazing. I had two hubs and a CV axle replaced. Again I could have done myself but it's too cold. They quoted me around $1,400. I guarantee you anywhere else it would have been $2,000 from the Big shops and mechanic franchises that are known. Guaranteed. So when I heard $1,400 I had to take the offer. They had it done within 24 hours. I dropped it off Thursday morning and picked it up Friday morning. They're good people. They answered all of my questions and it was a truly amazing experience. I will recommend them to anyone. Very nice very respectful.
We have been going to Bills for over twenty five years. They are the best. The most honest, professional and accommodating people you will ever meet. If it’s not broken, they aren’t going to fix it or charge you for it. And I have dealt with their total opposites. You’ll never be sorry for trusting them.
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