What clients say about Handy Can Disposal, LLC in Fortuna (MO)
This company has always had a funny sweet owner running it. The only time I had an issue was when a compactor blew up. However that was a costumers fault for putting stuff in their trash they knew they were not supposed to. When you sign up for service they give you a list of things not to put in the trash bags. Someone was lazy and inconsiderate. I refuse to bad mouth the company over that.
Anyone blaming the company for that should be ashamed. It was a costumers fault and it was so expensive to fix they had to sell the company.
So far the new owners seem nice. Don’t let this ride people here mislead you.
Have used this service for years. I pay yearly. I was planning on calling tomorrow to find out why my trash hasn't been picked up all month. However, the previous post answered it. The communication is what I find lacking. How am I supposed to know what week they're coming? Am I supposed to sit around every Wednesday to see if I can finally take my trash out? Until now they were a solid 5 star, which is why they still get 2.
Incredibly unprofessional company. Constantly having issues with trucks operating and delaying trash pick up. We have now gone a month without pick up and were told we will still be billed because they will eventually have to come pick it all up. No communication is provided when services are delayed unless you contact them but they are quick to leave nasty notes if one bag isn’t tied. They do not take responsibility and are not proactive to resolve issues of operation. Avoid using at all possible.
I've used handy can disposal for many years, the men picking up the trash on my route are really super nice. The only time they don't pick up is when there is ice or deep snow on the county road, cant blame them as I'm not getting out in that kind of weather either. If there is a holiday they always leave me a note letting me know of an early or later day of the week when they will pickup. I have nothing bad to say about them.
Love these guys! They have always worked with me. I have called to schedule a special pickup and it.wasnt a problem and was worth the extra charge. Thanks guys!
I think this business is great. We've used them for many years. They are very reliable. Occasionally things like weather and holidays happen and service is disrupted. In the end, they always make it right. I'd highly recommend them.
Stay away from this company, their business ethics are horrible. Even after you pay for a year services they will increase their rates as they please m, with no warning at all. This is a highly unprofessional company. Customer service is awful. Plus if they miss picking up your trash one week due to weather they don’t pick it up the next day they wait until the following week, plus they don’t give you credit or a discount for a week they miss. They tell you to keep you extra trash inside your garage or panty until they come the next week. Who in their right mind wants to keep trash an extra week when you pay for it to be picked up weekly?!? Honestly the way they break their contracts I’m surprised they haven’t been fined or sued.
