What clients say about Ratteree Towing & Recovery in Moscow Mills (MO)
Ratteree Towing is the best! I had a wonderful experience from start to finish. The driver was very kind, informative and quick! Thanks for saving the day!
My 5 yr old truck battery went dead and I didn't have a way to jump it myself. I called AAA and they assigned it to Ratteree. Great service! Highly recommend!
Terrible service. The driver jumped my truck, and it died two minutes later. Instead of coming back, he told me I had to wait another 2 hours. I explained I had a baby and all in this cold and he didn’t care. I was at Arby’s so we were warm…..that was his response.
Great company, great customer service. Was early in the morning picked up immediately had a tow truck within 45 minutes. Great price compared to the ones that I was getting from other tow companies.
The dude was absolutely awesome. That came out a lot of advice super talkative super helpful really fast. I freaking like that dude I feel like I would invite him to my birthday party.
Awesome experience with Ratteree Towing. We have used them a number of times. They always go above and beyond to take care of our needs in a friendly, professional manner. A++++ service!
The service was great! They took really good care of my car. Tried their very best to get it out of a ditch in a tight space without causing more damage. Plus really friendly and polite. Also very fast service considering the conditions on the road and other calls. Thank you Matt Lowe for such great service.
Update: Matt once again saved the day with great service. Always manages to do the impossible. Thank you once again. Great people.
Service was great. Arrived way sooner than the estimated time given. Got us up and running so I could get my vehicle to the dealership for service. I appreciated his consideration asking if it was ok to smoke in front of us while working on our vehicle.
Had to call on Thanksgiving evening as we were stranded a half an hour from home with a car that would not start. It did not take them long at all to come out and get us back on the road. Very pleasant man and got the job done quickly and efficiently even though we interrupted his Thanksgiving dinner.
I ended up with a flat tire early in the morning. I utilized my AAA membership and Matt was on his way. He got to me much quicker than I expected as he didn’t want me to sit and wait (which I appreciated very much). He made sure my spare tire had enough air and called a local tire repair shop to let them know I’d be coming by. I very much appreciated his service and would 100% recommend.
From start to finish I had a very pleasant encounter with Ratteree. The driver was very professional and took great care of my classic car and got her home safe.
My experience with Ratteree Towing was great. The dispatcher was friendly, knowledgeable and really seemed to care about my situation. The driver was courteous and did a great job of keeping me informed of his ETA. In fact he even arrived early. Overall I would recommend Ratteree Towing to anyone needing a tow or any emergency assistance.
My husband’s truck needed to be towed due to a failed starter. Matt contacted about 10 mins prior to arriving to my house. He was so friendly and professional. My husband and I enjoyed the small talk while Matt was checking over the vehicle and loading it onto his truck. It was reassuring that my husband’s truck was in such good hands. Matt called to let me know when the vehicle was dropped off at the drop location. Thank you Matt for being such a huge help during an annoying situation.
Sorry it took so long for my feedback…Excellent service,very professional and made sure not to block any streets with truck and cable,no damage or disturbances!! Will recommend your service to others!! As far as the last question I can’t describe the price due to it being an insurance claim?!?!?????
This was THE BEST experience I've ever had when needing a vehicle towed (not that it happens often)!! But the care that Matt took with my truck to make sure no further damage occurred was absolutely relieving. I was stressed out the while waiting for the tow truck to arrive thinking about how to ask them to be careful. But without hesitation Matt showed up looked at the truck and seeing that it wasn't drivable due to my suspension knuckle being snapped he immediately knew that to avoid further damage he had to take the wheel off and put it on a block to slide it onto the truck. I couldn't have asked for a better, more caring, experienced person to tow my truck. I will honestly recommend to everyone I know. And I will certainly be using them again if needed, (because this doesn't happen all the time)!! Thank you so much for everything and making sure you got it right. Other companies show up, winch you up and whatever happens isnt their fault. I am impressed. I cannot thank you enough for your hard work, prompt, and full communication through the whole experience. More people like Matt are so desperately needed for jobs like this.
Highly recommend! I needed my Jeep towed and contacted AAA who sent Tony from Ratteree. From when I submitted the request, to when Tony arrived, not even 10 minutes had passed. He called me promptly to let me know he was about to arrive, and to ask a little about the issue I was having—he went above and beyond to help advise/guide us, even reaching out to another contact he had to get further advice. Greatly appreciate the prompt and thorough service! Thank you again, Tony!
Matt was great! He responded right away and was so pleasant. He checked my battery and determined that was my problem and got my car going again. This business is knowledgeable and dependable. It was evident Matt cares about the customer. I would give him top marks and grateful thanks
Excellent service. Matt was polite and very considerate of our convince. He said you guys go ahead, ill take the car and drop it off for you.
After he dropped it off, he called us to let us know the car is at the shop.
The best service I could ever ask for.
Thanks Matt
Matt helped me today. I locked my keys inside my car and opened it right away. He has great communication and excellent customer service. I highly recommend Ratteree Towing & Recovery
Matt was awesome to work with after a rough start to my morning.
He was very informative and accommodating and so friendly. I would definitely recommend him/them to anyone in need of a tow service and will use them in the unfortunate event of needing another tow. Thank you to Matt for making a terrible morning less stressful. Traci
Matt was great, very friendly and personable. I have a low profile car and he was very careful to not damage anything loading or unloading the car. I would highly recommend!
Super helpful and communicative! Arrived exactly when they said they would and were very efficient getting my car on the trailer and towed all the way to its destination (1 hour away.) My son and I rode in the truck with the driver and enjoyed it. I was impressed with how easy everything was despite the inherent stress of needing our car towed. He even helped with the written description at the dealerships key drop and was very thorough. Highly recommend this crew!
Super thankful for these guys! They arrived within about 15 minutes after I called and had me taken care of within just a few minutes! I was very impressed with their efficiency and professionalism! Although I hope I don’t need them again for a long time, I will certainly keep them in mind for our next breakdown.
Matt picked my low car up with utmost care for making sure the undercarriage cleared. He was also very clear in communicating where he was throughout the process. Eric helped set me up with Matt and was helpful as well. I took some business cards because I know my friends and I will be using Ratteree again in the future
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