What clients say about Pippin Truck Service in Festus (MO)
Only repair shop in the area to actually "call" back. Someone wrote phone number down wrong, so instead of just figuring all was good; service worker, Kirk, decided to drive out to where our said location to be broken down. Kirk has alot of working knowledge, we very much appreciated the above and beyond effort.
Yooo any body who needs road service and pippin pop up they are the best take them cuz pippin is the pimp to your ride the best service I ever got with no time to waste specially if you have tight schedule I strongly suggest you to take them fast service good price I bet you anything you will never get service like I had thanks pippin you saved my day
Will not release personal effects on a vehicle involved in an accident without a Signed title. They were REAL jerks! DO NOT USE THIS COMPANY FOR ANYTHING VERY POOR COUSTOMER SERVICE!
We were stuck on a Sunday afternoon. A leaking hose right in between the water pump and the EGR filter. Really uncomfortable place. Road service came in less than 1hr checked it out but couldn't fix it. helped us out in driving it to the shop and they were able to fix it right up the next day. Having trucks on the road suck and having it break down outside your home base is nerve wrecking. This time with Pippin I know we were taken care off.
Poor service, not giving neither estimate nor time when the work will be completed or even started, please don’t trust those guys at all. Ask estimate time and money before you decide to drop your truck. Customer service lady told the work will be starting tomorrow and the tomorrow lady said no one didn’t tell for today (your work will be start tomorrow (another day more)
Very very very very poor service, they’re charging huge amount without any informing when they will be starting work, I swear they charged us 2500$ without even any work, $500 before visit and then $900 before tow truck because tow service is theirs own sister concern, and then they charged $1000 to get back truck to another shop, even the receptionist she don’t have manners how to talk with customers at 4:59pm on today she was aggressive with us and spoke abused, i such waste $2500 usd for just bothering us please try to go only love station they’re very helpful, don’t go pippin at all,, trust me.
They were rushing for.me.to get my car.out though it wouldn't start right away....instead of offering help I was treated disrespectful like especially when.charging an arm and a leg for my car sitting for just over 24hrs. 300 is.just crazy!!
I Called broke down at a dock , they responded vary quickly with tow truck. Tower to there shop communicate whole step of way on the repair of my truck and got me put in a timely manner. Had clutch assembly and transmission parts replaced. Vary satisfied will highly recommend. Quality work at the right price.
Overall pleased with their service. Kirk came within thirty minutes of us requesting roadside assistance after-hours after our driver needed to get the air lines properly spliced and brakes adjusted on the trailer. We would recommend them for these types of emergency repairs.
Steer clear. I had a trailer valve freeze up and crack. I sent their “roadside repair technician “ a video of it blowing air out of it and asked if he could get the valve and he stated it might be stuck open. I was quoted $75 for him to come out and was charged $170 for some air line antifreeze and I was no closer to being fixed. The technician said he couldn’t get the part until Monday. I called Interstate 66 and they had me rolling in less than 6 hours. If In the area utilize a different repair service.
I used them for some fifth wheel camper repairs when all the camper places couldn't or wouldn't assist with replacement of Dexter spring equalizer bushings. These guys were top notch, no BS, said if they could get the parts, they could do the work. They did and two days after dropping the camper, we were road ready. Couldn't ask for better service. I highly recommend this business.
Very reasonable prices, probably the best you can find for roadside assistance. Quick and knowledgeable. They aren't rip off like most of the roadside repair people. Consider them first if you need something of their business nature.
I had to use them today because my brake line broke and the guy that came was very nice. He loaded my car up quick and got me back home. I was stranded with my dog and he was kind enough to let my dog ride along, without complaint. I'm very pleased with the service I received.
Well, they're quick and courteous. But that's about all they have going for them.
I lost a differential in Dec 13. I paid 1250 for a "rebuilt" one, 600 to r&r, and 150 for transportation of it to and from St. Louis...among other charges.
I had to replace the differential 6 months later!
We would highly recommend Pippin Towing. The customer service, staff and focus on safety was amazing. They were quick to adapt to the specific needs of our towing, auto repair and storage situation on a Sunday afternoon. Excellent communicators and problem solvers. A huge thank you to the team at Pippin Towing.
There was an accident on hwy A with small children,for safety brought a van for the children to sit in and be safely be delivered to there location very friendly and thoughtful and would recommend.
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