The lady that answers the phone that calls herself, “The boss”needs to get her workers in line and maybe Not let them answer the phone and talk about price matching on stuff they shouldn’t, I mean if one of your workers said it then that came from the company that’s not my fault if I don’t know if that’s a boss or what but you gave him the phone lady And then all of a sudden, since it’s cheaper now, they can’t prize match absolutely crazy will not ever have my business.
Shane Fancher is a hard man to impress he is my grandson and very business first pleasure later his whole family does some kind of business with Schrader's
Broke a spring in my trailer during a cross country movers, they were able to tow ua off the road and get us fixed up and on the move same day! Had some trouble getting the trailer hooked back up & they came out to help with that too!
Trustworthy people. First engine I got was bad. They swapped it out once I brought up my concerns. Second engine runs great. Would do business with again.
Called for a rearend at 1:30 on a Saturday! They waited on me to get there. Didn't make it til 3:30! I would recommend anyone to use them! Thank you so much!
Called asking about a part and I was told somebody would call me back nobody ever did then I just called to see if they had been able to get a second to look 2 days later and you can hear somebody in the background tell this poor young lady on the phone no in the most rude tone and as she's hanging up you can hear her trying to explain why she was asking because I had called two days before totally unprofessional
I went there looking for tires for my truck I actually found four very good tires and two more rims for my truck the truck actually rides very very good now that I've got better tires on it not that the tires were bad but have enough a full alignment done on my truck I needed tires so I've always gotten good deals from shredder so I went there again kudos to schraders Carthage Missouri on route 66
Sadly I wouldn't recommend them to anyone else their towing service may be on top but their salvage yard not so great. Trying to get any answers is like pulling teeth from a Lions mouth. Just sad. And I still will never have all the answers I needed.
I would give 0 stars if I could. Terrible customer service. I called in Friday to see if they had a certain part, and I was told they did so I told him I would be in on Monday to purchase it. I show up Monday and the woman had no idea I even called previously, no note of it, had to call someone else to even find out where the vehicle was on the property. I waited about 2 hours with no update except once and I had to ask, and was just told "he's getting it" The part should have been ready for pick up when I arrived, as I gave a 3 days notice. They must only have good service to people they know. Do NOT recommend!
Best tow service in the world!!! Super fast, professional and affordable. Also, their salvage yard pays more than any other around for unwanted scrap/cars
I would definitely recommend this business to any body.... They are very curious and fare on the price on both their towing service and there salvaged parts... I wouldn't go to any other salvage yard around with out Going there first
I don't visit salvage yards too often, but I've seen a few in my day. Nothing absolutely spectacular about this one, but the owner is a nice person and was good conversation while the puller went to find a part. Price was reasonable IMHO as well.
Another good thing about this visit/operation was that when I look at the part and told them it wasn't the right one, they sent the puller back with better instructions and we got the right thing pulled the 2nd time around.
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