Brines Towing Service in
Strafford (MO)

Had a great experience with Brines Towing! After stopping at a rest stop about 30 minutes away from Springfield, my car would no longer start. I originally called another towing service and when they didn't have anyone available, they recommended Brines. They were able to get a truck out to me quickly (thanks to the driver, Nick!) and we tried a jump start before deciding it would need to be towed. They were able to drop my car at the Reliable Subaru service center before giving me a ride to my hotel. Thanks! Would highly recommend.

I have been on the road the last 11 years traveling 39 States and had been towed a couple of times This happens to be one of the best tow companies that I have had the pleasure of being towed by Absolutely professional driver Absolutely professional equipment used for the tow And had the best reasonable price in town I would suggest using this company if you're ever in the area 100% SATISFIED

Great ppl and company. Had BAD rollover. Owners came by stopped game a coat some ibuprofen. Noticed logo on jacket asked them to take care of it. Cleaned up great (matters to me). Fair price for all the work. My new tow company for sure.

We called them to come tow at us at 1am, because it said they were open 24/7, but the guy said they could not tow until 8am! What about 24 hour towing. Bad boys, we are 2, 70 year old ladies stuck on a busy Hwy. Hwy 44 by Marshfield MO! Shame on you and your company. Don’t call them☹️😠

This company is nothing but a money trap. Once they hook up your vehicle, they will find every possible way to rip you off. Their prices are outrageous, and they have no transparency when it comes to charges. It feels like they take advantage of people in stressful situations just to squeeze out as much money as they can. I would strongly recommend avoiding this towing service and going with a company that is honest and don’t overcharge people

Want to give huge shout out to Steve and the whole Brines Towing crew. Lost the cover to my differential and was almost into the TA parking lot but rear axle locked on my on Evergreen street. I was literally still on the phone when Steve pulled up in his badass green rig to save the day. Now this was no normal job and I could see the wheels turning as Steve formulated different ways he could get me not only out of the roadway but my rear rolling for tow. He spent a good 2 hours, ended up pulling 3 axles. He was crazy friendly and held conversation with us thru out. One of the managers even rode the 4 wheeler up the street to check on us. Steve towed us to the closest Frieghtliner repair shop and waited almost 2 hours for them to figure out where to drop our truck. Huge concern was that if they left it in the repair lot, we would need another tow to get truck into repair bay. Steve not once showed us we were taking up too much time, or that he’d rather be doing anything else. Would highly recommend Brines Towing and Steve if he’s available. These guys showed up to a bad situation, and did everything they could to help make it batter. Not all Super Hero’s wear capes, some drive badass rigs with “Bad Habits” written across back window! All seriousness thank you Steve and Brines!

I used Brines towing today and had a wonderful experience!! Nick was the driver and was very professional and in my opinion a very skilled operator. Very clean appearance and equipment is top notch!! Thank you Brines and your staff Jason

By far the absolute best towing company servicing southwest Missouri. From their speedy response times, to their friendly and polite staff their quality is top notch. If you have not gave this team your business yet I highly recommend you give them a call the next time you find yourself in need of a tow. Thank you Brines Towing for a great service!

Complete joke of a business. Car was impounded and they wanted me to give them $250 and sign my title over to them so I could retrieve my belongings or pay them $536 to get my car back and this was the same day it was impounded. They also wanted $75 for every additional day it was kept in their "impound lot", which was a laughable complete joke. You couldn't pay me enough to even consider to use this place. Judging from others reviews too, this place is about as pathetic as it gets for a "towing business".

By far the worst experience we’ve ever had with a towing company and its not even close Our truck broke down on I-44, and a police officer arrived quickly. He advised that the truck needed to be towed immediately and said he had to dispatch a towing company right away ,which we completely understood. From the start, I was polite and cooperative with everyone at the towing company. Unfortunately, every person we interacted with from their team was extremely aggressive, rude, and consistently made threats throughout the process. The owner himself arrived to tow our truck, which had a gross weight of over 100,000 lbs, a job requiring specialized equipment. The truck was hooked up and towed for just over 20 miles, and the entire process took no more than 90 minutes. After the job was completed, we were given an invoice with no start time, no end time, and no breakdown or description of services just a flat charge for 4 hours of labor at $1,400/hour, totaling $5,600. When I asked about the charges, I began by explaining that I personally couldn’t submit a payment for that amount. Before I could finish my sentence, he cut me off and started talking over me. He abruptly said he was just going to take our equipment back to his shop and handed the phone back to my driver. I was about to explain that I needed to reach out to our company owner for approval on that dollar amount, but I wasn’t even given the chance to finish speaking until I had to call him back to finish. I had to call him back to explain. When I asked for more clarification on the charges, The owner simply said it was “million-dollar equipment” and that there was a 4-hour minimum. Despite the lack of transparency, we still agreed to pay the invoice. However, when I went to process the payment, our company card was flagged and temporarily suspended due to suspected fraudulent activity. I explained this to the tow driver and let him know the bank would open at 8:00 AM, and the account owner would contact them first thing. He understood. At 8:29 AM, I received a call from Austin, a representative of the company, who threatened to add another $1,400 if the bill wasn’t paid within 15 minutes. I kindly explained the situation and told him the account owner was already on the phone with the bank on hold. Just 17 minutes later, at 8:46 AM, we received a new invoice for $7,000, along with a text message saying the truck would be impounded by 9:30 AM if payment wasn’t received. At 9:00 AM, the account was restored and I called back, ready to make the full $5,600 payment. I explained that it was not fair or reasonable to charge an extra $1,400 when the truck had already been disconnected at 6:00 AM and was no longer under their possession. When I calmly asked what time the tow driver had arrived at the scene (since they were now billing for 5 hours), Austin replied, “I don’t know, I don’t care,” followed by, “you’ve just been dicking around,” and “what kind of company can’t get their finances in control?” Adding an additional hour of labor when he didn’t even know what time the job started just shows that he was doing it out of pure spite, not based on actual work performed. After continued back and forth, he finally and rudely said he would send the original invoice for $5,600 again, but if I didn’t pay it within 10 minutes, he would still impound the truck anyway. It was clear throughout the entire interaction that this company was actively looking for any excuse to inflate the bill. From the owner cutting me off and telling us he's going to take our equipment back to their shop, to Austin arbitrarily adding another hour of labor without knowing when the job started, to threating to impound if payment wasn't made within minutes. It all felt like a deliberate effort to pile on charges wherever they could, regardless of what was actually done. It was manipulative, opportunistic, and completely unprofessional.

Gonna make a long story short. Got permission from the Love's manager to drop my trailer so I can go get something to eat. Midway through my meals I get a phone call from my boss asking me where I was at and I told him I was eating dinner then he asked where was the trailer? And I said back at the truck stop I got permission from the manager. Then he informed me that someone called him and they hit my trailer and fuel was leaking. To my surprise I find the trailer on the ground. Now for the review about Brines Towing Service. They were friendly over the phone and in person. They were very professional about the work they do. They made sure not to damage my trailer and further than it already was. You can tell these guys enjoy what they do! And the payment system they have in place is really easy. They send a link and you make payments though there. Highly recommend this company! I know i said I was going to make a long story short but u can't make a review about good service short like that. Thanks again Brines Towing Service if im ever in your area and need another tow service you will be my number 1 choice!

Big shout out to BRINES for speedy service on a hot (95 degrees) day and stuck in a black car that just caught fire. I called my son who then called Justin the owner. He sent Ruben who arrived in about 20 minutes and had the car loaded within 10 minutes. VERY carefully and safely raised a lowered car without damage or scraping. Once again, a big thank you to Justin, Ruben and Curtis. I will definitely use them again if I have any other towing needs

Darris was a wonderful help, blew a tire on I-44 and he was fast, kind, and helpful throughout the whole process. Towed my car on a Sunday with a friendly smile on his face. I would recommend him to everyone, great experience.

I appreciate this company being fast and reliable after calling. I broke down on the side of I-44 with kids in the car. It was hot and they got me from a very dangerous spot quickly and safely. They worked with my insurance in order to cover the bill. Would definitely recommend them.

We can’t thank Brines Towing Service enough! After being stranded with our camper 2.5 hours from home and having FOUR other tow companies cancel on us, we were feeling completely stuck. We called Brines as a last hope and they absolutely delivered. They had a truck out to us within the hour and safely towed our camper to the repair shop with no issues. Justin and Ruben were so prompt, and kind! Highly recommend Brines Towing to anyone in need of dependable service!

This is a great company! Very friendly and very fast response! Also very fair! 100% would recommend them. Broke down north of Springfield, Mo and got me back to middle of Kansas in the same day. Can't get any better than that.

Great people and great service! These guys came out and got me off the side of the road almost instantly! Came back out the next day to load my truck on a trailer with a rotator. Very fair price in my opinion! Give them a call if you're in the area and need a tow!

This is a great Towing Company, Owners and staff are very knowledgeable. They have the best equipment to do the job. I would recommend their services to Anyone. My name is Ryan, and I own Backwoods Towing SWMO. I am proud to call Brines friends in the business.

Great group of guys who came out and got me out a pickle. They arrived extremely fast and took no time getting me out these guys yard. Thanks

We hit a deer last night in our tractor trailer. Dustin came to tow us to Peterbilt, and he his absolutely AWESOME. Thank you so much for everything Dustin.

This is JimmyD!! Yall rescued me tonight! My dumb peterbilt did what they do now……. It quit! Thank you so much for getting to me. My full figured ass was freezing and hungry. Now ill be serious. Thank you so much! I appreciate and assure that my petes will lay down again soon. Get ready! Yall will get the work! Thanks again

Dealing with a semi-truck tow is never easy, but Brines Towing made the experience as smooth and stress-free as possible. Out of all the towing companies I’ve worked with on the road, they were by far the best. Their pricing was not only fair, but they also went above and beyond to look for ways to reduce costs, which was a huge relief during an already challenging week. They arrived quickly, provided excellent customer service, and got us safely to our destination without issue. By the end of the tow, they even cut my bill in half and gave helpful recommendations that I really appreciated. After dealing with other towing companies earlier in the week that tried to nickel-and-dime me for every part of the process, Brines Towing was a breath of fresh air. Their hospitality, knowledge, and professionalism truly stand out, and it’s clear why they’ve been in business for so long. If you’re in the area and need a tow, I highly recommend giving them a call—you won’t regret it!

I could go on and on all day about how great this company has treated our family! No matter where or when I’ve been stuck in a jam, they are always ready to meet me right where I am at. They have big hearts for the community they live in and support those around them while doing a phenomenal job at whatever comes their way! Thank you Brines Towing and all their staff for coming to the rescue! ♥️

Justin and Dustin did a phenominal job getting our Class A motorhome towed to Cummins service. We had a breakdown after we arrived in Springfield MO. Getting a rig this size setup for safe towing, and to ensure no damage, requires a special skill set earned through hard earned experience. It also requires a proper rig and equipement. They exelled on all levels and their truck was next level. We arrived at Cummins safely with ZERO damage. We have had the misfortune of having to be towed before, and while that experience was good, Brines took it to the next level. Thanks again for your exceptional service.

Moving a rock crusher from Missouri to Texas and had a over weight issue and without beat had me bring it over and was able to remove 22k pounds with a easy pick of the 50ton ,super awesome folks definitely family business and if I'm ever in the area again first person I'm calling I'd even call a couple hundred miles out that's how great these folks are thank you guys again 😎👍

They were called on short notice to help on a situation that was out of our hands. They worked with our driver made his day much better. Thank you for your great service!

Very professional, and knowledgeable of the best solution for my problem. My problem was my landing gear sunk fully into the asphalt due to erosion beneath the parking surface. They were able to respond in considerably less time that quoted, and charged what I felt was very reasonable. I'll call them again should the need arise.