O'Reilly Auto Parts in
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Address:3054 E Sunshine St, Springfield, MO, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:65804
Working Time and Location
What clients say about O'Reilly Auto Parts in Springfield (MO)
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Guys (Andrew & Scott) were super helpful in getting me back on the road on Sunday when repair shops were closed and my vehicle was 1/2 mile away from the store. (Was having starter related problems) I have been a loyal O'Reilly customer for 30 years and they keep rewarding and earning my loyalty. I can't say thank you enough to the entire organization that hires and trains their people to serve so well.
May 18, 2025 -
Went to the store to buy some parts and there was an unruly customer. He was rude to the staff and a female customer. Andrew the store manager handled him with the utmost professionalism while up holding the store policy and defusing the situation. Truly an asset to the O'reilly's brand.
Jun 03, 2025 -
Thank you Nick, for doing everything you could to help us out 650miles from home. That's what an auto parts store & employee should strive to be like. I hope if you ever need it you get treated the same way in East Tennessee!
May 09, 2025 -
These guys are wonderful. I have had a couple of issues that they helped me with and I was on my way. They are so courteous and willing to help. I highly recommend this store.
Nov 16, 2024 -
John, Scott, and Andrew are exceptional employees. I came here stranded and they did everything they can to help me. Awesome guys.
Dec 21, 2024 -
Nick, the manager of this location is awesome. Incredibly kind and helpful!
Apr 02, 2025 -
I just came in to ask for a code read on my car. The young fella who helped me was positive and outgoing, even though I didn't need to buy anything that day. Don't expect them to be certified expert mechanics or anything, you need to know your own vehicle (some reviewers/customers expect way too much). That kind of service is expensive. I've always liked O'Reilly's, and from experience, they're generally better than other auto parts stores. Plus they're headquartered here in Springfield. I do think they should try to pay the store employees a little more, but I only know about their starting pay, and maybe they give decent raises. Anyway, thanks for your services. I support this company and reccomend them! Oh oh oh OREILYYYYS
Dec 22, 2023 -
With any of my emergency auto part needs, I always go to O'Reilly Auto Parts. With my recent testing, sourcing, and purchase; the entire process from diagnostics all the way to having the parts installed was less than 24 hours including labor. The staff were very friendly, attentive, and helpful. Even willing to test the recently installed parts to make sure that they were working correctly. If you're in a pinch and need parts fast, I would highly recommend O'Reillys.
Jun 26, 2023 -
Had a great experience at the E Sunshine location. A young man named Jeff provided excellent customer service and made getting the things for my oil change quick and easy. He also made sure to help me get a great price and great quality product, exactly what I needed after a long day on my way home from work!!!! Thanks Jeff!!!
Aug 18, 2022 -
I was at this store on the26th between 2:30 and 3:00 to get a phone holder. The two male employees I approached for help did nothing but tell me that anything on the rack "should work." The first one I picked had a magnetic attachment and I asked if if would work with my phone case. "It should." I bought it and went to my car. It didn't. I took it back in and told them it didn't, showing them my phone fell right off it, and they took it from me to somehow prove I didn't know how to work a magnet, finally agreeing. I said I'd like to exchange it if someone would help me find one that would work, but they just did the return. I found another one that fastened to the dashboard with suction. I told them my dashboard was textured and slanted, and asked if this one would stick to it. "It should." It didn't. I returned it, still seeing no interest from the employees in helping me. I went to O'Reilly's because I'd never used a phone holder before and recognized my car's dashboard might present problems. I thought I could get help with it. I was wrong. I came home and ordered from Amazon.
Jul 28, 2023 -
Service is great, nice when you need something right away. I have just gotten too many things that have been on the shelf for who knows how long. I installed a new out of the box master cylinder and it leaked worse than the one I replaced that was 25 years old. I also had a steering rack that didn't work 3 times until I got the right part. They sold me the wrong size idler pulley, and I brought it back. They said it was the right one, so I ordered an idler pulley from a different vehicle that I knew was the same size as the OEM one I removed. It works great now. O'Reilly knows how to turn a one day job into a week long process. Their inventory management is just whack. I drive 3 old cars, and work on cars almost every day. I generally try to avoid O'Reilly's if I can help it. It's sad because I really like that they are headquartered here, and I can always get the parts fast and easy, but they are pricey and the wrong thing sometimes. I would guess they get it right about 75% of the time when it comes to car parts. They do have a great paint and body selection on Glenstone and Chestnut. I have bought quite a bit of POR 15, and zinc primer for my welding projects.
Aug 05, 2023 -
As most O'Reilly's excellent service. The young man came out and put a tester on and gave me the right parts hard to beat that.
Jul 15, 2024 -
I always shop at O'Reilly's for all of the auto parts that I need. On my last visit Anna helped me out. She was able to find the part I needed for my truck.(Fuse for my Battery Term). It wasn't listed in their system for my truck even though it is a factory part. She came out to my truck and looked and she was able to find the part. They didn't have it in stock but she found it for me at the E Kearney Location. As you can see in my photos.. Before and After. Thanks Anna
Jan 04, 2023 -
I'd like to give a shout out to Adam!! This young man saved me today. My wipers weren't wipin' Not only did he recommend a great set of wipers, probably the best ones I've ever had, but not the most expensive... he also put them on my car IN THE RAIN! He was so sweet even tho I felt so bad for asking him to do it. I know it's a "FREE" service, but I'd be a little grouchy if I had to do what he did, but he wasn't. He was just kind. I wanted to tip him, but of course I didn't have any cash and thought it might be strange to ask for his venmo or cash app... the least I can do is give him a shout out on the internet and remind everyone to try to be as kind as Adam! Thank you Adam.
Aug 09, 2023 -
Went to Napa, the no nothing people. Terrible place. Went for a custom size belt for mechman alternator. They said he would have to measure 6000 belts to get mine. It's printed on the box. You don't have to measure them. Went to O'Reilly's. Guy named Jeff got me the right belt in less than 30 seconds. O'Reilly's is not perfect they have made some mistakes on parts I've had before. The difference is they make it right. Everytime. Thanks Jeff.
Aug 13, 2023 -
I needed my high beam lights and reverse light fixed and I went across the street first to jcb tire, who tried to charge me $143... Then I came over to O'Riley's and bought both parts for $30 and John helped me install the lights free of labor charge! So grateful for the customer service and most definitely going to come back more often!
Dec 26, 2020 -
The guys at the counter were very nice my husband wasn't able to come and help me. So they come out and check my engine for me!! Turns out I didn't need anything. But they were super friendly and helpful.
Jan 28, 2020 -
I stopped in when somebody told me my break lights were out. McKenna (hope that's spelled right) was very helpful to me and other customers while I was there. She's by far the most enthusiastic employee I've come across in some time.
Jun 23, 2021 -
Well where do I start. The exceptional customer service or the exceptional customer service. Either way the Oreilly on Sunshine and 65 is where it is at for me. These guys are personable, they're friendly, and they really know their stuff.
Jul 12, 2022 -
Jeff provided great customer service today! If I need anything, I’ll be back.
Nov 02, 2024 -
We had car trouble and parked at the store while we waited on AAA. Juan, the manager, checked out our car and, then, provided us chairs while we waited on our tow. He went above and beyond with customer service.
Jun 28, 2022 -
Bought an alternator there yesterday cause mine failed. Great price and selection. Always friendly people at the counter willing to help you!
Jul 14, 2022 -
They are priced higher then the rest but they have built up many years to do so. The staff is always helpful and it's fast and easy to get the parts you need
Jul 28, 2023 -
Staff helped me with getting the right parts and even lending me tools at the store. When they didn't have a part at this location, they called the other location to verify and hold the part for me.
Dec 02, 2023 -
There is a poster advertising $10 off windshield wiper blades prominently displayed. I was handed a mail in rebate slip in order to receive my ten bucks. When I got home and started to fill it out I realized it had expired on December 31st. Frustrating.
Mar 20, 2022 -
The kids are nice enough but for the third time stopping in to get simple stuff for services I have had to drive back to swap out wrong parts and we're talkin spark plugs and oil filters. Last time I will visit this store
Feb 17, 2020 -
Exceptional service My alternator went out but was under warranty . I got there half hour before closing time and two sales man came out with tools and helped me take the old one out and put new one in. Highly recommend !!
Jul 23, 2018 -
If you want AMAZING customer service please come and see Connor at this location. As a women I didn't feel like this O'rielly store was trying to sell me something I didn't need, and everyone was extremely helpful. Thank you Connor for all of your help!
Jun 27, 2019
Nearest Junkyards to O'Reilly Auto Parts
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We will buy your car in any condition:
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