Working with Cox collision was incredible. They helped guide me when working with the insurance and car rental companies. They were able to shuffle a few things around to get my car out a few days early. They were very helpful overall. Incredible customer service.
I received excellent service from Dusty and his team at Cox Collision. The team was very courteous and responded to all questions and calls immediately. They paid attention to every detail and the work was impeccable. I felt like I was getting a brand new vehicle when the repairs were completed!
Awesome work, awesome experience! I was referred to Cox Automotive in connection with an MPP claim on my new-ish Hyundai Tucson. The issue was a small dent in the driver's side passenger door. The dent itself was about the size of a baseball and didn't involve any paint damage, but there was a more troublesome tiny "pinch" dent right on the edge of it that I was doubtful could be corrected. Cox made it totally disappear - like it never happened. Not only was the work great, but their office was friendly, professional, and really pleasant to work with as I got on the schedule. Would definitely recommend this business to a friend!
They have always done an excellent job repairing our vehicles. Not only that they clean the inside of my vehicle which was very nice of them to do. They're very trustworthy and efficient. I wouldn't go anywhere else to repair my vehicles. I would recommend them to anybody.
After damaging my 20-year-old Porsche's rear bumper at the track, when a loading ramp jumped the rail and fell away, the local dealership suggested that "Dusty can make it look like it never happened." I never imagined that their recommendation could actually be true. Without replacing the part, the bumper is now better than before. Thank you Dusty and crew for an excellent restoration and a very reasonable price.
Got in an accident and took our truck to Cox Collision to get the damage fixed and get our camper shell painted to match the truck. Their craftsmanship and attention to detail is outstanding. A special THANK YOU to our grandson Dalton for doing the body work and his coworker Cody for doing the paint. You all did a FABULOUS JOB .
I have several vehicles. I have been going to Cox Collision for several years now. They are always reasonably priced compared to other body shops. They are knowledgeable, friendly & do great work!. I will continue using Cox collision for all my body shop needs. I highly recommend. Thank you Linda (front desk) & Tim (estimator)!
They were awesome! A part came in damaged and they ordered one and it came the next day. Super accommodating and super nice. If any car problems arise in the future, I will definitely be going back.
First time accident after 65 years of driving was a traumatic experience. But Dusty at Dents Unlimited was amazing. From first estimate to giving me a ride to pick up my car, the process was flawless. The repairs were perfect and car was so clean inside and out that it looked as good as when I drove it from the showroom 9 years ago! I would recommend this place without any qualifying remarks.
Excellent service and business. Not only did they do excellent work but the kept me updated throughout the whole experience. I would definitely recommend Cox collision dents unlimited to anyone that needs body work or collision repair. Great job guys.
Great work and communication! Couldn’t be happier! Prices are very reasonable and they left the car cleaner than ever and even did some extra minor things! Also, was able to use one of their loaner vehicles during the repair. This is the place to go!
I took our 2012 Camry to Cox. The upholstery, carpet and mats were very soiled. After their detail specialist had cleaned them, they looked NEW! I'm very pleased with the outcome and affordable pricing. All in all a pleasant experience.
Highly recommend! This business is legit. They are honest and have your best interest in mind. They go above and beyond. We walked out paying less than originally quoted. Our vehicle was returned to us in top shape and nicely detailed. This was the first great experience we've had with collision repair. Thank you Cox Collision!
I was referred to Dusty at Cox by a friend. From start to finish, the process couldn't have gone better. I feel as though I got more than my money's worth, and best of all, my car turned out better than I expected. I wouldn't hesitate to refer more more new customers to them. Thanks Dusty and crew!
I referred yet another friend to Cox Collision and Dents Unlimited, and again, they had nothing but amazing things to say about the whole process of getting their truck fixed with Dusty and his people! They helped with the insurance company, had great communication throughout the repair, and they said the final product looked "better than new". Thank you Dusty and crew for making me look good for always referring you!
I have used Cox Collison at least 3 times in the last few years. My son's truck was supposed to take a week to fix some major hail damage. Ended up only taking 3 days. Was very happy with the finish product. When my wife's car got rear ended the other insurance company (Progressive) was a pain in the butt to deal with but Dusty took Care of us an made sure all the damage was pointed out. Good honest shop and they keep to their schedule unlike most shop's these days. Would highly recommend.
Not too long ago I got hit by another vehicle while mine was stationary in its parking spot. There was a minor dent and paint damage on the back end. I took my car in, and Dents Unlimited treated me so well. I'm not super knowledgeable about cars, but the workers explained everything patiently. I had my car back in a couple of days, and it looks great! Staff are genuine and helpful.
I would recommend Cox Collision to anyone in need of any repairs done! Took my car in for hail damage and Dusty the owner was very helpful. The best that I’ve ever had to deal with in any auto repair situation! Dusty was very good at explaining to the fullest on what had to be repaired and he communicated to an outstanding level without hesitation! Awesome experience and very much appreciate Cox Collision for making my car look brand new!
Cox Collision/DentsUnlimited has done excellent work for me over the past few years. Minor repairs to my Fusion front bumper when I hit a small animal, major repairs when my Fusion was in not one but two collisions three weeks apart. More recent was windshield replacement on my CRV. I had excellent results and was very pleased. Dusty and his staff are great to work with and very knowledgeable about all aspects of the business. I highly recommend Cox Collision/Dents Unlimited for major or minor auto body repair.
From start to finish my experience was seamless. I received a personal call from the owner to update me on backorder parts and the timeline to completion. The work was great and looked flawless when I picked it up. They handled all of the insurance issues and I didn’t have to worry about anything. Everyone I came into contact with was very personable and professional. I would highly recommend Cox to my friends and family.
I had always had a positive experience until this week. Brought truck in to repair hail dent that had to be painted. Found out before i was to pick it up that they broke the windshield. They blamed it on Carsten Auto Glass who replaced my windshield in March of this year. I was then doing all the work to try and get them to resolve it and they just ended up blaming each other. Now driving a truck with a 2 foot crack in my windshield as Dusty the owner doesn't want to take responsibility. They did not offer customer service as they should have. As a business owner and I own 3, you have to take care of things when they go wrong and not rely on your customer to do it. Extremely disappointed in them. He said I insulted him. I tried to offer good advice. Learn how to run your business or it will end up costing you customers.
I've had my car at this location several times and was always treated fairly and honestly. ALL the staff are great -- professional and friendly. The only time I've had a time problem was lately because of parts unavailability due to supply chain. They have previously been either right on time or early. Would never take my car any place else. The work is so good you would never know the car had been damaged and I have used them for both large and small problems. My rental coverage expired and they gave me a loaner to use!
I would not recommend this company at all for a small repair. I could see how they would do a good job if they have a larger job but he does not seem interested at all in small jobs and wanted to repaint my entire quarter panel due to a clearcoat scratch. I had to scratch repaired it looks fantastic without having to repaint the whole entire quarter panel for $70 at another place. Do not waste your time if it’s a small repair like I did.
From beginning to end, my experience with Cox Collision was top notch! I had damage done to the front end of my 2006 Toyota Tundra which required a new bumper and paint matching. They were able to acquire OEM parts at aftermarket prices. Most importantly, their craftsmanship was meticulous. I went over the repairs with a fine tooth comb and could not find a single flaw.
Customer service was superb. Dusty did an excellent job explaining the process and keeping me updated. They even touched up and buffed spots on my front and rear flares that weren't a part of the order, free of charge! It was very clear from the beginning that going above and beyond is a big part of how they do business.
When you match their commitment to customer service with the experience and attention to detail in their garage, it is without question that I give my highest recommendation to Cox Collision!
Very nice business to work with. Fixed my car quicker than expected, cost was lower than estimated, and allowed for over the phone payment so I could pick up my vehicle after hours. I was pleasantly surprised that they even cleaned up my car, as well. Would definitely go to them again if needed.
From the very first phone call they began to match what all the reviews talked about. Everything went extremely well and their reputation is so good even with the insurance companies, that there was really no haggle involved. The courtesy of Pamela in helping arrange for transportation and then helping to do a loaner car exchange even on Sunday because I am a truck driver was above and beyond! It was great doing business with them and God forbid I have future need, they will be the first people I call!
Wow, what a life saver these people are! After hitting the biggest deer I have ever seen with my little Honda Civic which I had just paid off, they took my nearly totaled car and made it look new again. They are such caring people who not only do great work but go above and beyond in customer care. 100% guarantee on their work. I highly recommend if you are ever in the need! Thanks so much to Pam and the entire staff!!! My car is actually better than new now!!!
We had the best experience with this business. It's never fun to have to get things on your car fixed but they made it so easy. They figured everything out with our insurance and made sure to keep us updated each step of the way. The owner also fixed a dent for us at no charge. They definitely take it above and beyond with customer service!
I used Dents Unlimited to repair a small door ding on my 2015 Ford Focus and was very pleased with the outcome. The gentleman that did the estimate said that I would never know it was there when they were through, and he was right. It was like it never happened. They were very friendly, courteous and professional and my repair was done promptly. I would use them again and would also highly recommend them to anyone. Thank you for making my car beautiful again and hats off to the employee who did the repair.
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