Caliber Collision in
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Address:2025 E Chestnut Expressway suite a, Springfield, MO, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Zip Code:65802
Working Time and Location
What clients say about Caliber Collision in Springfield (MO)
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First walking in I was nicely greeted by Stacy & Laurie. They listened to my situation and were so helpful, kind, paitent and, understanding. They were able to get me a quick accurate estimate. They also were half the cost of some other places I got quotes on in town. They Followed up with me after to keep me updated on the status of things. My repair was quoted a time fix of 30 Minutes and was done in 20. Great people and great service all around. Highly suggest getting your auto repairs here.
Jun 04, 2025 -
They did an outstanding job repairing my vehicle. The entire job was done in 3 days. Friendly and very competent. They worked well with the insurance company to avoid any issues with the payment. I would highly recommend Caliber.
Jun 03, 2025 -
Absolutely the best collision center ! Even though the insurance totaled my car the customer service here is just stellar they worked with me the entire process and helped with any documentation I needed. Would highly recommend! They realize a car is more than just a car to some.
Jun 27, 2025 -
My experience with Caliber Collision on E. Chestnut was outstanding. My car looks and drives like brand new. The employees were pleasant, knowledgeable, informative, and went out of their way to make sure my concerns were taken care of. I would definitely recommend them!
May 05, 2025 -
I just can't have nice things apparently This was my second vehicle brought to Caliber Collision but they make the experience as smooth as possible (3 claims in 1 repair wasn't fun - don't ask ) Laurie and Lupita were fantastic throughout the whole process! Laurie always has a smiling face when you walk in. My new Tundra looks as good as the day I bought it 6 months ago.
Jun 23, 2025 -
Caliber did a wonderful job making my car look brand new. They are all so nice and accommodating to help with anything you need. I would recommend them highly!!
Jul 09, 2025 -
These people are the best! My car looks fantastic! In addition, their staff went above and beyond to accommodate me on the repair timeline. They were also the nicest people I've come across in a long time! Highly recommend!
Mar 07, 2025 -
Excellent customer service, very communicative the whole time, was never wondering how things were going because I already knew. Got car back faster than anticipated and looks brand new. Would not hesitate to recommend. Special thanks to Lori and Lupita!
Mar 20, 2025 -
Start to finish, bumper to bumper, Caliber Collision is honest, timely, efficient, and professional. The staff is great with communication and accurate estimates. Thanks Caliber for helping us get back on the road.
May 21, 2025 -
These are trustworthy people to talk to and handle matters. I’ve had my car in the shop for a month and has been finished and complete for over a week. My insurance, State Farm, was holding off for some reason that didn’t make sense. Overall, the Caliber Collision was keeping me updated about everything going on. I thought I could trust them more with my car than my own insurance!! If you need body work done, I would recommend these folks because they will fight for you, if your insurance isn’t willing to hold up their end of the deal.
Feb 13, 2025 -
Caliber will not leave any detail without discussing with you., from the moment I got the referral and the moment the car was done, everything ran smoothly!! car looks amazing even better than before ( you may say ) . They are amazing.
Mar 31, 2025 -
Killer service when things go horribly wrong. Everyone was so friendly when my car was nearly stolen. Dustin and the entire team at Caliber made the entire process of getting me back in the drivers seat after them dirty thieves tried to steal my beloved 2011 Kia. Not only did they make the entire process of dealing with insurance, rental car and a busy schedule seamlessly easy, they did it with top notch customer service and a smile even Hank Hill would be proud of. Run, don’t walk (when your car is busted) to these incredible folks! 10/10 all stars!
Jan 16, 2025 -
Wonderful customer service from everyone. Lupita was great at communicating what was going on with my car every step of the way. The front desk receptionist was always positive and great to talk with.
Mar 07, 2025 -
Professional people doing professional work. Work was done timely and looks impeccable. I hope not to need your services again… but if I find myself in need of what you offer… I’m there. Thanks!
Jun 11, 2025 -
The service is phenomenal, from the lady at front desk to the manager. They kept me up to date on what was going on with my car. My car looks phenomenal. Thank you so much.
Apr 28, 2025 -
I brought my Explorer in for some front fender damage done in the recent snow storm. And I got it back within 2 weeks like the accident never happened. I was pleasantly surprised at how quick it was finished. I was highly satisfied with the customer service that Dustin gave me on the updates when I called for them. I highly recommend caliber collision for your collision correction needs.
Jan 23, 2025 -
They took so much of the stress and anxiety of my first accident away. They constantly kept me informed about the process, and they even dropped the car off at my house when it was finished. I am incredibly grateful.
Apr 30, 2025 -
Caliber Collisions be assets are its people. The staff have been friendly, compassionate & made sure we were well informed throughout our journey with them. From Lori to working daily with Dustin made such a stressful, frustrating situation as pleasant as possible. We are grateful for them, their service & our vehicle being made whole. Thank You! -Veronica
Jan 30, 2025 -
Car looked great after repair. Had to return when radio would not turn on, but they promptly found and replaced a fuse that had blown when reconnecting the battery after doiing the repairs.
Jun 23, 2025 -
Done a lot of business with Calibar Collision, even when they were Tanners Carstar. Been doing business with them for almost a decade. Always a friendly staff, Always do 5 star Work I have never been unsatisfied with everything they have done. Lori and Dustin are always a pleasure to talk to and to deal with. I am so thankful for them. Thank you for always doing great work and exceeding my expectations!!!
Jan 28, 2025 -
I just got my car back after having it repaired after being rear-ended. Caliber was such a great great place to send my car! They did an amazing job and even cleaned out my car for me when I left it in pretty rough shape! Laurie was the customer service representative worked with and she was extremely helpful and friendly and very knowledgeable when I had questions. Lupita was my estimator and she was phenomenal. She answered all my questions and always kept me up to date and was so friendly and helpful. I would 100% recommend this shop for anybody that needs body work and repairs. Thanks for all that you guys did!
Sep 13, 2024 -
Super friendly folks. They got my car back to me looking like nothing ever happened to it, took care of all the insurance paperwork, and it was even a week ahead of schedule. Thanks guys.
Apr 08, 2025 -
When I brought my van to caliber collision... Lori in customer service was pleasant and helpful i enjoyed talking with her. Lupita then took me outside and we walked around the car and she showed me what they were going to do. Iam very pleased with how everything was handled and the work on my van looked exceptional. I will definitely if I have to bring another vehicle to be fixed... i will bring it here. I will definitely tell my friend about caliber collision. Thank you all so much!!
Dec 11, 2024 -
Caliber Collision did an excellent job with our car! They were very professional and thorough with us throughout the whole process of fixing our car. They completed the job quicker than originally anticipated! Our car was cleaner after they were done than when we dropped it off! Lori and Lupita answered every question we had and they were so patient with us!! Thank you
Nov 15, 2024 -
They did a great job & have amazing customer service - Lori & Lupita were awesome. 100% recommend
May 20, 2025 -
Super job, truck looks like new. Great service, good communication on repair progress
Jun 09, 2025 -
Great experience. They took a normally tedious process and streamlined it to the point I got my vehicle back early, repaired to perfection.
Mar 31, 2025 -
The team at Caliber are top notch. They got my wife's car in, all parts ordered and arrived on time, and took less time than what was quoted. We also had a PDR on a body line and once done, can't even tell it was there or fixed. Highly recommend this place. From start to finish, the communication from Dustin was excellent. They will be my go-to body shop. You will not be disappointed.
Jun 28, 2024 -
Staff is very friendly and easy to work with. They did a great job. Will highly recommend.
Apr 25, 2025 -
We really enjoyed Caliber Collision’s Service. Lupita was the employee that checked us in and helped us get our vehicle repaired. We were unfortunately hit in a parking lot and needed repairs and not only did they fix our cosmetically challenged vehicle, they also cleaned the inside and out! We also had a surface scrap from a previous incident, and they got it out for free while it was in. I can’t recommend them enough! Truly their service was above and beyond!
Aug 20, 2024
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