Archie Auto Repair got our vehicle in right away. Heath was very knowledgeable and explained everything to me before working on the car. They fixed the issue we took it in for AND repaired wires mice had chewed on 😄 We will definitely bring our vehicles here again. Doug is honest, knowledgeable, and knows how to run his business.
I only have good things to say about this shop. It's generally hard to find a mechanic you can trust, and I certainly struggled with it when I moved here to Missouri. I'm grateful that I found Archie Auto, they have been honest with me, patient, and more than fair.
This shop is well run, communicative, and honest. They are a local business that deserves all the accolades. So many times in service industries women are treated poorly and subject to dishonest practices and quotes. This shop does not do that. They're honest, reasonably priced, and they get the job done. I really appreciate Doug and his team. Thanks guys for all your work on my cars the past few years! I appreciate you.
Overall great service very professional, fuel pump and filter went out on my ram eco diesel and they had me back on the road as soon as they could, highly recommend
Easy to work with and get scheduled. Good pricing and quality work. Have had multiple vehicles worked on here. No complaints. Excellent work. Will continue to use Archie Auto.
“I had a great experience at Archie Auto! They helped me get new tires and made sure my truck was well taken care of from start to finish. The staff was friendly, professional, and really went above and beyond to make the process smooth. I left confident that my vehicle was in good hands. Highly recommend them for anyone needing honest and reliable service!”
I was passing through town and had engine trouble during some heavy rain. They diagnosed it as a knock sensor issue, explained everything clearly, and didn’t try to overcharge me or push any unnecessary repairs. Honest, fast, and super helpful. Grateful to have found a shop like this while on the road. Super nice guys!
If you are looking for an honest, reliable, competent, kind, professional mechanic, then Doug and his team at Archie Auto are the best ones for the job. I would not trust my vehicles to anyone else.
Outstanding Service at Archie Auto Repair
While heading to Tucson from Illinois in our ProMaster van, we ran into some engine trouble along the interstate. We pulled off in Archie, Illinois, and searched for a nearby repair shop—Archie Auto Repair came up. We managed to limp the van to their shop, hoping they could at least do a quick diagnostic.
To our relief, they welcomed us right away and quickly identified the issue: misfiring due to bad coil packs. It was a Friday, and we were fully expecting to be stranded for the entire weekend in 10-degree weather. But to our surprise, they got us in immediately and expedited the repairs to get us back on the road that same day.
Not only was their service fast and professional, but they also went out of their way to make us comfortable. They let us bring our dogs into the warm waiting room so we didn’t have to leave them in the cold—something we truly appreciated on such a frigid day.
The team went far above and beyond anything we expected—not just in speed and service, but also in fairness. The cost was very reasonable and honest, especially given the circumstances.
If you're ever in the area and need auto work, I can’t recommend Archie Auto Repair enough. They truly saved our trip!
Responsive, honest. They get your vehicle in when they say they will, are up front about what can't be fixed or if a repair is going to have excessive cost. Good communication. I don't feel taken advantage of or talked down to b/c I am female. Pleasant, clean, professional.
We live an hour away, but consider the service and price such that we have made the trip for several vehicles over the last 3 years.
Very knowledgeable, fair pricing, we can fix most vehicle issues ourselves, but these guys came to our rescue asap when we couldn't fix an issue with our F250!
Highly recommend! These guys helped us out greatly last week. They actually stayed past closing hours to help secure our engine cover. Without them we would have been stuck on the side of the road. Good and honest people.
Honesty & Integrity - 2004 Honda Element runs like a champion, in 2023! Impeccable communication throughout the process, no price gouging, no surprises! Best work I’ve had done in my 20 years of ownership. Knowledgable, professional, people you can trust any time and place.
I've never felt compelled to write a review for a business until now. I have taken my vehicle to Archie Auto Repair several times, and have found Doug and his employees to be honest, trustworthy, and a valuable asset to the community. They clearly explain the problem, complete repairs in a timely manner, and stand by their work. They go above and beyond to make things convenient with my schedule. Finding a repair shop that you can trust can be difficult, but I feel confident in recommending Archie Auto Repair to my family, friends, and strangers too!
I drove two hours because this auto shop was so highly recommended! They were extremely kind, quickly got my car in, and gave me an extremely fair price compared to the other quotes I got. I'm grateful to know that my car is in safe and capable hands. Archie Auto Repair has just earned a new loyal customer!
I’ve taken my car and my son’s car to him for repairs and this shop is the best around! Everyone is very polite and Doug, the owner, is a genuine, nice, and trustworthy man. They will go above and beyond for you and will do anything they can to help you out and get your vehicle fixed. My fiancé and I have found an auto shop for life and will be going to this shop only for any of our vehicle repairs!
Doug is an amazing person. My car die while I was passing through Missouri while on vacation and I was able to get it to his shop. Although he was back up for 2 weeks, he let's me work on my car on his lot, offer help if I need it and was very helpful, knowledgeable, and kind. I was able to replace my alternator and came home. Thanks for your kind heart and God bless you brother.
I would recommend Archie Auto repair to anyone without a doubt! Doug is very professional and reliable. The best customer service and reasonable prices. My go to auto shop from now! I’ll be recommending them to all my friends and family in the area!
Doug (Owner) is an absolute legend. Was travelling through the state and this man did everything in his power to get us back on the road the same day. Worked through the issues and problems and came out fine and dandy. Can't say just how much he helped us out today. Guaranteed to do his utmost to get you right!
