WORST PLACE EVER Horrible business had a job with them and they canceled on me after I drove a hour towards there house and wasted my time and gas don’t recommend
I've had experience with good and bad towing companies. I'm sure this towing company is excellent with their ability to tow anything, but when it comes to compassion they lack. A family member was murdered and while we were told that our family member vehicle was being held for evidence it wasn't instead ithe vehicle was towed to Adrian towing, which we recently discovered Now understand we had actually two members of our family murdered on the same day. You would think Adrian Towing would allow a family member to get personal things out of the vehicle without a fee out of respect. Not only for the individual but for the family who lost not one but two family members on the same day.. Since we just found out that the vehicle was not in evidence like we were told, the vehicle will probably be sold at a auction and all the tow fees and storage would be covered and then sum, but to charge a fee to get a murdered family members belongings out of the vehicle that shows a lack of compassion
Very efficient and friendly. I wasn't stranded very long at all. They got my car and myself home quick and safe. You won't find a better tow service than these guys! The kindest and most caring and respectful people
I've never considered a towing experience after an accident, to be particularly pleasant. But I am so grateful to this guy! Whereas most are brusque, he was very friendly, helpful and concerned for us. Even though he's farther away, it was a pleasant drive, and he was a bright spot during a difficult time. Definitely deserves all the kudos!
they were the most polite and courteous of any company we have ever dealt with, from the first phone call to the completed service. we would recommend this company to everyone who has a bad situation and wants it to turn out for the best. we will always have their number with me for future needs
I’m a little late getting this review placed, but felt it was important to do so. I have AAA. Me & my husband were stranded in Harrisonville at a station with a dead battery. After making a call to AAA, they had a tow company from Belton, J’s Southland Tow Service contact me and advised they would arrive by 8:28 pm. Mind you, this was at 7:39 pm. I then received a message they would be arriving now at 9:12 pm. Then another message they would arrive now by 9:00 pm. At 9:34 pm, nothing. I then got a call from Southland saying they were too busy and unable to now assist. 2 hours later and still stranded. I called AAA again. They contacted Adrian Towing & Recovery and said it would be another 30 minutes. Mind you, it was a very cold night. No heat in the car and just waiting for some assistance. Within a few minutes I got a call from Adian Towing & Recovery just confirming our location and said he would be there within 15-20 minutes. I was skeptical at the very least after being stranded now for over 2 hours. I was “pleasantly “ surprised at not only the arrival time,, but the kindness and professionalism of the gentleman that showed up. I will only, if ever in this type of situation, ask for Adrian Towing & Recovery when speaking with AAA. I also contacted AAA to complain anout J’s Southland Tow Service telling them what a mistake having them partner with them for any services. Adrian Towing & Recovery, thank you for your assistance and your professionalism!
Lon & Jeanne T.
Stole items and money from our towed vehicle. Would not recommend them to anyone, very nice up front then steal from you. The owner admitted to taking things from the car and then said he was unable to find them.
Mitch "came to my rescue" when I was stranded on the shoulder of I-49 with a car that had gone a little nuts! He towed me to Butler and had Curt substitute in the rescue role. Curt towed to the dealership in North Kansas City and then was nice enough to bring me home.
I'd never had an experience like this before (and hope to never again) and the kindness of both of these guys was so very much appreciated. Thanks so much!
Leslie Dermann
Curt and Justin were VERY accommodating!! They made sure our Tesla was taken to a super charger! Totally went out of their way to help us out!! Recommend 10/10!!
They are fake as the day is long. They towed my truck from Cass county then stole all my Milwaukee tools outta my truck. And turns around and tells me they moved my stuff from the back of my truck to the cab so it does not get rained on. And gave me a good deal on the bill to get it out and because I didn't go through my truck before sighing the invoice I'm at lose. So a big thank you to adrian towing for your true colors.
Curt was a complete gentleman today. He chose to take the call on a cold rainy Sunday, during a Chiefs game (no less) to get my car and me where we needed to go. He kept me entertained on the way, which was a distraction from the unforeseen breakdown of my car, and kept me and my car safe to destination.
Highly recommend Adrian Towing & Recovery.
excellent service my mom had locked herself out of her car today with the keys still in it they showed up in about 30 min. and took care of it quickly highly recommend these guys for any service 👍
Can’t say enough about this company! They really helped us out on a Friday evening and went above and beyond for us. If you have to use a towing service this is the guy to call!
I turned down a dirt road around 1 am and my trailer tires hit the soft edge and slid down the bank a bit and I was stopped. I called and within 35 mins was right to me. I drive OTR semi truck and was sitting heavy (78700 lbs). His tow truck pulled me out without any problem. He and his wife are the best and will recommend then all the time.
Awesome experience. Popped a tire going through an awful storm on a 10+ hour drive, the guy showed up in minutes and even dropped us at a Casey’s so we could get some food and stay out of the rain. Could tell he really just wanted to help out, and it made a rough night feel much better.
Amazing experience. AAA had me waiting for over an hour on the side of 49 trying to find a tow truck just to tell me they couldn’t find one. Called this place right away and they instantly answered and had a truck to me within 30. Cant thank them enough for the service and had a great experience all around. Thank you!
