What clients say about O'Reilly Auto Parts in Lamar (MO)
I was driving from Liberal, and as soon as I got to the bridge going into Lamar, my check engine light came on. I was in a panic because I haven't had my car very long. I pulled into O'Reilly and Kevin was very helpful and courteous. Right before I left, he ran a diagnostic test to give me an idea of what could be wrong. I'm certain that if I hadn't stopped there, my son and I would probably be stuck on the highway. But we made it home safely and I have Kevin to thank. I will definitely continue to buy from them in the future.
I just want to give a huge shout out to the Manager Abby she is awesome she went above and beyond and helped us out and did what I doubt any other manager would do!!! I just want to say thank you for helping us out and fixing our issues with the strut's. If you ever have issues and need assistance she is the one you go to!!!
All of the rivets were gone out of my wheels my front bumper liner underneath we only had two holding it up so I stopped at O’Reillys after driving from at 45 to keep everything from flapping in the wind I go into O’Reillys and I asked him what I need his suggestion my quick fix would be zip ties because otherwise you’re gonna have to buy a whole bunch of these rivets and they’re kind of expensive and we only hold so many cool great wonderful I bought zip ties. It is almost 100° outside. He handed them to me and says this should be enough and I just looked at him like OK so I’m outside sitting on the ground. There’s no shade out front of O’Reillys anywhere. Did he bother to come out and help me no not even once no one….. The reason I stopped at O’Reillys is because they’ve always been helpful every other store I’ve been to I will never ever waste my time in Lamar at O’Reillys again. Your mother would be very happy with treating a lady like that.
Been buying parts here for years. Got called a liar on the phone today. Then didn't like what I had to say. Terrible store terrible people don't stop here.
Need a part but wasn't going to make it by closing time, young lady wait on us to get there after closing time. Had part set out and waiting, was friendly and great service. Without part we would have been stranded in 17 degree weather. Loud shout out to this store, and the young lady who went above and beyond.
Awful customer service, wouldn't let me ask my questions and continued to have a hateful attitude when addressed that the attitude was unnecessary. Refused simple and quick service!
Employees are very helpful. We needed a battery. They gave us a price match from Walmart for their battery. All you need to do is ask, "Do you price match." Never hurts to ask.
Lets put it this way, the manager clearly dont understand math, had all my recipts for a cpl returns. She tried shorting me on return of $40 for taxes payed. Argued with me, about what was owed back to me an that i was wrong.. She had to call corporate. After a 30 minute ordeal of her rolling her eyes an telling me im wrong... Guess what??? Corporate told her exactly what i had been telling her for 30 minutes.. Got what i payed back!! Please if your in management learn to do math!!
Let me start off by saying we go here alot. Well my husband does. Anyways I went in a week or so ago to get some wiper fluid and cleaning stuff for my car. The guy was not the nicest. He tried to talk to me like I knew nothing when I asked him about a part... When the person who was in line before was a male he didn't question him about anything. I'm sorry I knew what I needed. I probably won't be going back here alone after that because you shouldn't be rude to a customer like that some may see it as not rude but it seemed that way to me.
These guys know their parts, and are always willing to track down what you need. Always willing to spend the time to ensure you have exactly what you need.
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