I pulled up,stopped on the scale.i got out of my vehicle and waa almost to the window,the lady say we're closed. Closed businesses usually have locked gates and locked doors.
If i could give zero stars i would. I dont know how this woman is still employed. She is the rude and very unprofessional! She needs an attitude adjustment. The man working the yard was also very rude. Not good for a business! From reading other reviews seems like her yelling at folks and being rude is a every day event. Wont be back. You dont treat your customers this way.
First time there I felt like I shouldn't have lady was very very rude for no reason the hole time was yelling at me I've been there before and I'll never ever go back I've how's broke I and I'm not ur dog man I was bringing u money for God sake why Soo rude to a new person and I told her I'd didn't know and she got more rude
I give no stars for this place. The woman in the buildin is very rude. There is no need to be rude to people if you are gonna work where you have to deal with people. Jesus help her!
I've been knowing the lady at the scrap yard that works the window for a couple of years now. Yes, she has her days but who doesn't especially working in the heat and having to manage the guys out there that do work in the heat so give her a little credit she has a lot to do and I mean she stays busy. Yes she may be rude at certain times but forgive her. I myself have had a couple of those bad days of her but I forgive her. For surely I've been in her shoes having to deal with customers and it's hot you know and having it till this one to come through and get your way and people the first time you know get lost and then you have to redirect and where to go it's just a big whole process. All in all I think the world of this woman she has a sweetheart and a humble soul please give her some slack she works hard.
If I could I would have this place shut down my grandpa has dementia and the lady was rude as all get out to him he apologize to her for something 4 times and she was still rude they have no respect for any of their customers and has the worst customer service ever.
These people are very rude. The man that works on the yard was nice and helpful but the lady behind the desk at the scales was very rude and was yelling at us. She needs to be fired in my opinion. Ive never recycled metal and had no idea what the process was and she made us feel like complete idiots screaming at us. This is no way to conduct business and i wiĺl NOT return there for any reason.
I called to get some information and the lady that answered was extremely rude. She was hollering for me to hurry up because she was busy and didn't have time for this. I would not recommend this place to anyone. I wish there was an option for a 0 rating.
i tried calling asking for help about my car and the secretary in the front was being very unprofessional and disrespectful. hung up when i asked if i can get my car fixed. highly do not recommend going there
NO STARS !! The old lady in the office is very very rude . Obviously hates her job - like somebody can help that but her . Yelling & caring on bc her raspy cigarette voice couldn’t be heard right off the hwy . & don’t apologize bc you ain’t sorry . ? retirement couldn’t come any faster ?
If could give o stars l would the woman in there is rude and hateful will not go back there no since in acting like she does one day she will do it to the wrong one
The lady working behind the counter is extremely rude and makes her own rules for this place. I am a long time customer and have been turned away many times before 3 pm because they were closing soon. But I continue going back just adjusting my schedule to accommodate hers. Her latest closing time for us was be across the scales by 2:45 or they won't accept the load so I made sure I was there in time which was exactly 2:35 because as she was screaming in front of other customers "You know better" waving her hands telling me to go she wasn't taking it , I looked at my phone then to check the time. The other employees couldn't be nicer and are extremely helpful but this lady has serious issues and is costing this company lots of money. I've spoken with several others who have been turned away before 3 pm and all have the same opinion. of her. I passed two full loads leaving their yard on Friday before 3 pm after I was turned away so that's 3 full truck and trailer loads of steel and copper she cost this company . I had a trailer load of steel and over 200 pounds of number 1 clean copper that will now be hauled to Jackson and every load here after to avoid this lady.
The lady who was working inside handling customer service was the rudest human being ive ever encountered, saw on google that they closed at 3:30 but I called ahead just to verify and was told that they close at 2 instead so I rushed there and luckily managed to get there 5 minutes before closing but before I could even get out of my truck the lady in the building was shaking her head and waving her hands all around mouthing no at me so I got out to see what was going on and she rudely yelled at me to turn around that they didn't wanna offload me because they were closing soon, i only brought 4 items with me that could have been offloaded in 5 minutes or less, I embarrassingly admitted to her that I wouldn't have the gas money to make it back home if I wasn't able to sell my scrap hoping that she'd show any simblance of kindness but before i could even finish my scentence she yelled not my problem and told me to go. It was one of the most demeaning moments of my life, id rather wrench my teeth out one by one than ever give a single dollar to a business where someone as rude and heartless as that works.
They show that they are open till 3:30pm today 07 02 2021. We just left there and they are closed. Not. There is another scrap yard in magee.
very professional. Thank goodness
If you want poor prices and even worse customer service, I'll recommend this place. Usually, you'll sacrifice 1 for the other. Not here!! My ex mother in law was more pleasant
The woman at the window is really hateful just about everytime we go there ! She chewed my wife out for not having her i d out and ready ,and it didn't take my wife but a minute to get it out and hand it to the Lady ! Yall need to get some better help up there or at least someone that want be so hateful please ? From - Mike whatley
What time do you close? 4pm
What time can I be there by? 3:30
Pull up at 3:10 and you are shutting the gates telling me too bad so sorry. Seriously? Someone need their beer that bad huh?
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