If they ain't got it no one does.
They employees are awesome and very helpful .
I've solved many auto mysteries with he help of this O'Reilly's.
If you choose them you won't be disappointed fair price, service and all.
If you use them tell them Peyton sent you.😉
Kristen was super helpful and knowledgeable about what she had on the floor, and what she had in back. Store was clean, and isles were well labeled. Store location is conveniently located on the hwy. Thanks, Kristen!! 🥰🥰
staff unhelpful and seem judgmental especially in the evening time. even blatently ignoring customers at times and give off vibes that tell me they think they know more than everyone that comes in the store
Drew helped me out tremendously today when I got there , spent time trying to figure out what was going on and he wasn’t going to stop until he did !! So thank you drew for your hard work
Michael, Nashly, Jack and the rest of the crew are the best. Best parts store I’ve used since the good ole days. Paul Beaver has been my “Go To Guy” and always makes sure I’ve got exactly the right part before I leave and have to come back and waste my time.
He even pointed out an incorrect part put on by a mechanic recently…
Keep up the great customer service guys.!.!
Great Customer Service. Helped me find the Part I Needed Even Though I Called It By The Wrong Name!! 🤣😂
They Were Very Patient And Helped Me Figure Out What The Exact Part Was I Actually Needed. I Will Definitely Go Back Here Again.
Great people that understand customer service! My truck broke a driveshaft right in front of the store on the way from Florida back to Texas at 8:30 pm. I was able to get it in to the parking lot. I went inside and told them what was going on. They offered me tools to help get the driveshaft off and stayed after hours to make sure I had everything I needed. The young lady working the counter even called a mechanic that buys parts there to help try to get my truck back on the road. The young man working there even stayed and after I got the truck drive-able (in FWD) lead us the back way around to the Best Western across the road and made sure we were all good before he left. I wish I could remember their names so I could thank them in person. It was 7/14/22. If I lived closer I wouldn't buy parts from anyone else!! Great people and Great customer service!!!
Yesterday, 1 June 2021, My son and his wife were driving back to Florida from Arkansas. They stopped for gas in Richland and then the car would not re- start. They were able to jump start vehicle and get it to the O’Reillys across the road. The staff there were great. They checked the battery, Inspected and cleaned the corroded post, then they checked battery on tester in shop. While they waited for the battery on tester the staff got them bottles of water as it was a hot day. The old battery was bad. They installed a new battery for them and they were able to get back to Pensacola Safely. I was not there and did not get names of people but I Greatly appreciate them taking care of my son and his wife! They are truly professional and took the extra effort to get them safely back on the road. Not sure what they would have done without O’Reillys.
Staff are great. Very helpful and patient. Went out of their way to make sure everything was taken care of. Prices are fair and they break down the various tiers of products say like cheap, medium, and high end parts and their packages for brake and oil change jobs make everything simple and get you back to your project.
My local store and it's a commercial store so they stock alot more parts than you would think. Always friendly service even if they don't know what a muffler bearing is
This new location of O'Reilly's Auto Parts store I am very impressed what's the employees and how helpful they are in regards of parts and tool rental. As a general mechanic and, chassis specialist plus hydraulic specialist on passenger cars. This store have a slot to offer besides parts. You will walk out satisfied well customer service and Quality Parts.
Sincerely,
Mr. Kyzar
All the orielly stores are becoming garbage around here... every time you call you get told about the price match guarantee but when you walk in they dont want to price match walmart because its 21 cents below what they actually spent on it. Well bud (and manager) I'm taking my tail to walmart from now on, and AUTOZONE. They act and look more professional anyways.
Think about it like this.. you price match walmart... the customer is very happy and satisfied and comes back. Instead, you do the opposite...
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