This rating is based on customer reviews, inventory size, pricing, and service quality
OK Auto Parts in Richland, MS scores 89/100. Overall sentiment is highly positive: customers cite professional, responsive staff (phones answered), a clean showroom, easy online/eBay search, and a broad, hard-to-find inventory. Prices are often a standout value, and shipping is fast with careful crating/packaging; warranty support and refunds are honored. Strengths: accurate parts and on-time delivery. Complaints, though fewer, include price changes or shipping upcharges and occasional rude service, plus rare damaged/wrong items and sporadic delays tied to shipping arrangements. Solid choice with minor consistency risks.
Address:
771 U.S. 49 Frontage Rd, Richland, MS, United States
Great company with a very knowledgeable and friendly staff. I had a small issue that was taken care of quickly and very professional. These guys are top notch.
I've never been to a salvage yard with so many high quality parts and affordable on top of that. The service is without a doubt the best, they answered every question I had and helped me with installing the parts (verbally). 10/10 recommend
Agreed on a price and couldn’t stick to their word. Originally $11,500, then said his boss has to do $11,750. Once I agreed to the extra $250 he increased the price to $12,515. Bad business, incredibly frustrating especially after arranging shipping for over 2 weeks. Take your business somewhere else.
I was looking for replacement wheels for my Lexus GX460 and came across OK Auto Parts. Their online inventory was easy to browse, and I worked directly with CJ via text throughout the process. From start to finish, the experience was top tier, and their pricing was truly unbeatable.
I purchased a set of four wheels on the afternoon of 12/16 and was genuinely shocked when they arrived at my door the very next day. The care and effort they put into packaging was just as impressive. Each wheel was bubble wrapped, boxed, and well protected to ensure everything arrived safely.
Great service like this is hard to find these days. I will definitely be referring OK Auto Parts to my car friends and will absolutely be back myself.
Ordered a tailgate for my F150. Tailgate was in better condition than described and at a great price . Shipping is way cheaper than alot of other guys. I highly recommend these guys for all of you used auto parts needs.
I ordered a part, but am 600 miles away so it had to be freighted. I received my part well packaged and as described. Thankful I found these guys. Will do business again!
They shipped me the wrong part, but their customer service was great. I got my refund back with no problems and no attitude. I would buy from here again.
We were in need of an engine for our son's 2017 F150 and found it online states away at OK Auto Parts. My husband spoke with Nick and he answered all of the questions we had, explained shipping and pricing to a T. We recieved the engine on the day NIck said it would arrive- in a very nicely built crate with all hoses and openings sealed up with plugs and incredibly clean. Install was a breeze. We really appreciate Nick for all his help and honesty.
Unprofessional and Dishonest Shipping Practices
I recently tried to buy a sunroof glass from OK Auto Parts. I had no issue with the price of the glass itself — it was the listed price. The real problem was the shipping. The salesman was extremely rude and refused to use my FedEx account number for shipping, even after I provided it. Instead, he insisted on handling the shipping himself and tried to charge me nearly 300% more than the actual cost. That’s unacceptable. I won’t do business with a company that operates like this — dishonest and totally unprofessional.
Justin at OK Auto Parts did an amazing job getting me a door handle for my pick up. It took him only few minutes when I called to get payment finalized and part on its way. Should receive the part in less than three days via fedex. Highly recommend them!
Ok Auto Parts and especially Nick was a joy to work with. What a pleasure! Transaction was smooth and our Transmission was carefully crated and arrived on time. Five Star+ rating*****. Highly recommend!
Great service!! (Justin)The part looks better than I expected!! I had to have the part shipped. Very reasonably priced for shipping a fender. Shipping crate was unbelievable!! I had never seen anything built so well. Thank you
Just bought my first parts from these guys. Chris and the team were absolutely great to work with. Answered all my questions and got me ready to go in minutes. Highly recommend these guys for your auto parts needs.
The product is damaged because there is a bearing that is loose and the seller should have checked it before sending it because the shipping is $40 which was not indicated on the page. It is very expensive for such a small part. I bought the part with taxes and shipping for $180. They only returned $116. I lost my $70 so I do not recommend anyone to buy parts here, scammers and scammers. For slandering me. May God punish you for this, for your damaged part. I sent it to you. You checked it. Do you see that it is damaged? I have video evidence that your part is bad. May God curse you.
Nick @ OK Auto Parts is the best! I thank him for his excellent experience and amazing customer service which was way above and beyond, or expected. I hope I could deal with Nick over at OK Auto Parts on a daily. Thank you, Nick!!!
Thank you for doing such an awesome job!
Thank you for keeping my hopes up, it’s been a total pleasure working with you.
God bless You! God bless America!
Staff was exceptionally professional and good at what they do.....not only was what i seen on ebay exactly what the pictures and description said it was ....my package ( 4 tires+rims) came quickly all the way from Mississippi to Cleveland...will definitely do more business with them.
This is a very nice, clean, and positively professional establishment. They have a lot of late model engines on display with low mileage great for your upgrade restoration projects. Awesome staff, prestigious environment, and experience. Thank you for everything.
Justin and the entire team at OK Auto are top notch! I purchased a 2022 BMW X7 engine for a great price. Justin set me at ease and happily sent me many photos. They worked with me on payment options. This was a very expensive used engine and I felt confident dealing with OK Auto that they would honor their warranty if it came down to it. Fortunately, the engine was in great shape and runs perfectly! The engine was shipped fast, securely and all openings were plugged to prevent anything from entering during transit. I needed an extra part that they had but wasn't included with the engine and Justin was quick to ship it out to me at no cost. Truly a great experience! Happy to deal with them in the future.
Website
