If I could give this shop 0...
On February 16th 2026 called them to fix the simple coolant leak. They replaced the waterpump for no reason without any authorization. Their mechanic can't tell the difference between def system and alternator. However, nothing was fixed but my bill was $1731.10
We had the same issue like before.
I have called another mechanic in the area and the leak was fixed in 30 minutes, my 2nd bill was $470.29 and the issue was resolved.
***Roadrunner is rude, clueless and they can't fix the simple coolant leak***
See pictures
We had car trouble on our way to Illinois, a week before Christmas. Took our car here. The staff were very helpful, friendly and understanding. The lady from the office was able to take us, and whatever else we needed to a hotel. By Christmas Eve, the car was fixed. They picked us up at the hotel, to get the car. Car drives great now. Very helpful staff and place. Reasonable prices.
I’ve been doing business with RoadRunner for quite some time now and the level of professionalism and dedication they provide to our fleet of trucks when needing serviced is absolutely astounding. Thank you guys for taking care of us everytime and thank you Mr.Chris for handling our needs everytime our trucks need serviced.
Took my car to have tires put on. The so called tech used the wrong size socket and stripped my lugs out. Then blamed it on swelling. When I called to notify the lady in the office she became defensive and said she didn't like the way I was talking to her. I'm beyond disappointed in this group. They claim to be a Christian run business but I didn't feel like it was correctly handled.
Stay away from this business...
I got pulled over by a Hwy patrol officer, and did a inspection on my vehicle and trailer, out of that inspection he got me out of service because of 1 hub bearing dust cover... He escorts me to this business so I can buy my dust cover and go with my trip to FL. After around 1hr the give me my Dust cover cap and charge me $57.68 for only one Dust Cover Cap that he got out of a 2 pices package that sales for $14.99 it the PJ trailers store...
After Y paid for 1 Dust Cover Cap and part of their kids tuition I when back on the road learning not to buy from them and instead, next time get to the next seafe area, disconnect my trailer and go and get my own pars and don't follow recommendations from the DOT officer when is comes to fixin my equipment...
My truck was 4 frrom the shop. My batteries were empty.I called Road Raner road service. A kind female person answered and told me that someone would come pick me up very soon. A mechanic who was very correct and started my truck in about 15 minutes. He charged me $401 for services. Not bad
Friday at 3 p.m. I arrived with an electrical problem in my trailer, and the mechanic was very kind and professional. The owner and the office staff were also friendly. Thank you so much.
The towing services here are not the best. We called a guy get us in a row and they gave us an estimated time of 1 hr the guy showed up 3:30 hours later.
I blew a suspension air spring along my way to Birmingham. I called Roadrunner and they told me to stop on by. I was in/out quickly and the job was done perfectly. Everyone here is friendly/helpful and the air conditioned customer waiting area was great too. I highly recommend.
I would absolutely not recommend this place for tires they sold my daughter a used tire with a knot then proceeded to tell her that there was nothing wrong with it and would not replace it this was all less than 24 hours. And was very rude when trying to fix the issue. I would recommend hawkins tire in nettleton they stand by their work 100% and not bad prices 😊
I ran over tire tread just before this exit so I pulled in. It tore up my underlay cover. They worked me in within an hour and removed the cover for me at no charge. They were professional and I am grateful for their prompt help.
Great service. Had a cracked rim on the road, pulled into the exit, swapped to the spare, went into the shop to check everything out and they got us back on the road in no time
It's rare that you run across an organization as professional as this one.
Jay Morgan is a class act and a delight to deal with. This man took care of an emergency for us by making a late evening repair, and got us back on the road, all the while, mind you, making us feel at ease.
I HIGHLY RECOMMEND Road Runner for all trucking repair needs.
These guys are awesome. My truck broke down at a shipper in Shannon,Ms. I contacted them and was told that someone would be there in about an hour. It was more like 30 min. The guy was very courteous, and had my truck fixed in less than a hour and a half that’s including going to get the part. Their prices were very reasonable and much less than I expected to pay with it being roadside service. If you’re ever near Tupelo,Ms and need repairs, this is the place to call.
Trailer broke down in Alabama… they responded late night around 10PM, and were kind enough to help the driver get to a hotel close by… Jessie, Noah, Patti and team were absolutely great. Fair price and turn around time. If you’re a trucker broke down, call Road Runner.
They came and got my tractor a few weeks back it wouldn't take a charge and killing the battery.
They brought it back but after it would sit awhile it wouldn't start. They came and got it and solved my problem once and for all. Great people and I would like to thank all of them especially Dan. I really appreciate everything you did and will tell others about my experience. Thanks
Going across 22. Truck messed up. Easy to get to safe parking, very quick to get on the problem. Friendly people took excellent care of me. This breakdown was one of the most pleasant experience considering the circumstance.
All the folks were great and considerate.
Got me back on the road asap
Simply amazing place! We had our second rotted valve stem issue in 4 days on our RV. So we decided to replace the others and this place got us in quick. Thank you!!! Very friendly too!
OUTSTANDING SERVICE!!!!! Can not say enough good about this place !!! Friendly , fair , professional and very welcoming !!! They replaced 3 trailer tires for me on the spot and addressed a hitch height issue I was having over night , as I was traveling to CA from NC . Highly recommend!!!
Car broke down Sunday during cross country move. Called them up for a tow to next city over, they were there to get us and our ride within the hour. Friendly driver and guy on the phone. Happy with the service.
We were passing thru, and our underbody protector came loose. We pulled in to Roadrunner P/B for help. The manager came out, met us in the parking lot. He asked how he could help. I told him the situation. He had us pull into a bay, they drove our car up on ramps. There had been a power outage for about 2 hours when we arrived. They were able to secure the underpinning and send us on our way. They would not even take payment, or a tip. We were from out of town, they wanted us to enjoy our trip. This is a very good Christian business. I highly recommend this place!!!
8 years of loyal service. Despite the numerous bad stories, I kept going back. For 8 years.
Last week my car broke down at work. Dead. I needed it towed 3 miles to the shop. $75. Ok. Fine..... I talked to 3 people. 3 different people. Explained what was wrong. Where the car was. Got an estimate on price. Etc etc. Finally, my car is taken there. I call to ask for an estimated time. They say, oh.... It'll be minimum 10-11 days before we can even look at it?
Ummmm... Excuse me? And nobody bothered one time to mention that you're on a week and a half backlog of cars. You just expected me to sit around and wait? Didn't think, hmmm... Maybe we should let him know so he can go ahead and make arrangements? If I hadn't called a FOURTH time to specifically ask that question, nobody would have told me. And at no point was I ever offered an apology. Maybe a slight refund on towing charges? Since no I have to pay MORE towing charges to take it to a shop that will actually fix it. Nothing. Acted like they didn't nothing wrong.
8 years of being a loyal customer. Well ... I've used roadrunner for the last time
I got pulled over at a weigh station and the mechanic Chris was already there helping some folks. The Dot said I needed to air up some of my trailer tires before I could go. Luckily these guys were there. I tried to pay Chris but he wouldn’t even accept the money. He said no man, I was already here. I think this is a good place with good ppl working there. I gave this place 5 stars because of customer service
I did not actually venture or conduct business here, I just happened to see it from the interstate, and found it quite cool. Awesome road runner on the side of the holding!
If your a truck driver with damage to your trailer and need serious service in a emergency go to my friends at Roadrunner Auto/Truck & Trailer service center, his price is fair and he do a Excellent job in a timely fashion, he save me over $900 that I would’ve lost if I wouldn’t have gotten my trailer fixed so thanks once again to RoadRunner truck service center.
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