0/10 . Workers are very rude and unprofessional over the phone . Everyone we dealt with had an attitude and was giving us the run around . The young man who was actually there at the window (glasses with short cut) was actually very helpful & speedy . I would not recommend them to anyone .
Always arrive quickly and with a smile! The guys made quick work of loading things up and hauling off. Woman in the office is also very friendly and helped figure things out for me in a snap. Very reasonably priced as well!
They took my car from a public parking lot. I had a for sale sign on it with my phone number. I went to meet someone who was buying my car and it was gone. Everyone parks in this parking lot and they took it and are charging insane amounts of money to get it back. T hieves
I was bummed having used car I just bought towed by police before i even got it home and even tho I didn't have enough money to get it out the first time I called the man called me back in a prompt professional manner and was helpful easing my anxiety about this situation honestly. Thumbs up!
Absolutely rude. Just got off the phone with a guy. He hung up on me the first time. Called back a couple hours later the guy was so rude. Customer service is absolutely not there. His words was " you called me several times". I called you once and was hung up on. I could see if I called back to back and was blowing up their phone. But no. Do not recommend!
family- owned, son picked us up roadside within 30 minutes, dad called around to find an in-stock tire for us- they made a bad experience as good as it could get
They are illegally towing peoples cars from companies, that don’t give them permission to come on job sites. there is no address on card provided you google for address it takes you to a gas station, gas station gives you the location address they using that is also incorrect if you see u-Haul you turn on that side road and continue straight until you see a run down building. Customer service sucks very rude and unprofessional people I would not recommend. They definitely not 24 hours have to wait a certain time to come pick up vehicle definitely not a legit company same as they are in need for money badly. Stay far away from this company for all your needs. DO NOT RECOMMEND
Tow driver arrived after a bit and started prepping for moving my vehicle. He determined that there was no way to put my car into neutral and explained he was going to have to drag it. He got a call for another job from his boss and just left me. Like, stopped what he was doing to tell me he had to leave for another customer?? He said he could come back after.
I called another service who promptly arrived and moved the car (after putting it in neutral ) Unacceptable customer service.
My insurance company Progressive dispatched them to come and tow my truck off the side of the interstate and when I talked to the employee he said that my insurance company lied, which they did not, an he was not coming to get me and my family who were stranded on the side of the highway. I rate less than 1 star.
We had an old truck that had seen it's last days and we were looking around to see who could give us a fair price for scrap as well as help tow it out of our driveway. ..Chevron Towing answered all of our questions and had the truck towed away within hours!! Their driver was very friendly and helpful as well. I was impressed with their professionalism and quick service!
Excellent service on picking up my old car. They paid a little more than I expected in comparison to other car salvage companies that I contacted. The tow truck driver, Joe, (if I remember his name correctly) was courteous and friendly, and completed the transaction quickly. I will use their towing service in the future should I ever need them.
I have used Chevron towing a few times. Both times they were professional and better than that, they showed up within the time they said they would be there. I will use there services again.
All I can say is that the lady working in the office was very nice and accommodating. I had to get some personal effects out of my crashed pickup truck and she pleasantly explained where the vehicle was located so that I didn't have to spend undue time hunting for it. Also, I arrived at a time when the guys who work in the vehicle storage area were off-site for lunch and she made a much appreciated effort to grant me access through the locked gates to the storage area.
They were Awesome...quick response...Tow truck guy was very sociable and Professional and most of all he was very Friendly...I referred my friends to them also...Very much appreciated and Satisfied...Thanks again...
Our car is completely ruined inside!!! They did not bother to cover up the windows on my boyfriend's sports car during a 4 day non stop rainstorm. The car had standing water inside of it, and the interior had already started to mold. We had called the tow yard a couple of times before being able to afford to pick up the car. Not one time did they mention the window being rolled down, or offer to cover up the car, etc.
The tow driver who got the car out of the yard for us was very unhelpful as well. The car needed to be jumped off to start and he claimed he didnt have the time to mess with it. He literally towed the car out of the tow yard, locked it up and LEFT! It took us another hour to find someone with a pair of jumper cables to jump start the car...yep that's all we needed...jumper cables. Would love to hear from the tow yard and would love for them to help pay for the damage that occurred while the vehicle was in their "care".
I’m not sure about their services but I called this business to report their driver nearly running me off Hwy 10E in Gulfport TWICE and the OWNER Jennifer told me there is no way her driver could be going 90+ on the freeway and it’s not illegal for him to jump lanes numerous amounts of times almost hitting me! And if I felt that scared call 911! Well I did call 911 and MS Hwy Patrol! From the looks of their reviews I’d really consider doing business with this company!
DON'T USE THIS PLACE! My daughter's car simply stopped on her at 2:30a this past Saturday morning. Not thinking about insurance I looked up 24-hour towing and this company's information pops up. I call, a female answers, I state my problem and SHE HANGS UP IN MY FACE WITHOUT SAYING ANYTHING ELSE. I look at the information again to make sure it's 24-hours towing. In deed that's what it says. I call back and there was No Answer. DON'T USE THIS TOWING SERVICE. I have shared my story with several people and they wanted the name to make sure the company is not used in their businesses. I will continue to share this every moment that I can.
If I could leave less than one star, I would. Awful service, what a rip off. Steer clear of this towing company unless you want them to damage your vehicle.
Do not go to Chevron towing. They will ruin your car!!! They caused 1000's of dollars of damages to my car and will not accept responsibility. Very rude. Use any other towing company... You'll be thankful you did not call the idiots at Chevron.
Nov 27, 2014
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