I can not say enought wonderful things about this company. Not being familiar with the back road of AL/MS, I didn't realize i would find myself on a back road out of gas in the middle of the night with just me and my dog. (i stopped at gas stations for 75 miles and nothing on that road was open all that way so yes I ran out. I contacted the Sheriff department, 911 and State patrol who all basically told me it sucks to be me...at midnight. So i reached out to my insurance company who assigned someone to assist me. After an hour and a half no one showed....nor would they answer the phone. I was assigned to another company to assist. A second company accepted the job only to not show up so there want another hour and a half. Finally I was assigned to Dean's. I was our of the way for them being in the middle of no where Alabama. They said it would take an hour but they would ln fact show up with some gas. At this point it is already 630 am, i had been stranded for over 6 hours. Not only did they show up, they called a few times to check on me, where i was and additional info they needed. They did in fact show up at 730. I have never been so happy to see someone in my life. Thank you, Thank you, Thank you, because of the time stranded my battery also died so they delivered gas and had to jump my vehicle off. As a female traveling alone I have a piece of mind there are businesses out there like this one that puts people first above their comfort and convenience. Again Thank You, you are my hero.
We waited on the side of the road 2 hours ! When we finally found a tow company, Victor came and picked up my vehicle as soon as he got the call. He was very professional, very courteous and very sweet. He explained everything and even took pictures of where he took it! Highly recommend them!
The people at Deans are the best. The dad Roy and his wife Louis rescued my family. I wish my auto would break down more often so they could tow me more!!!
We were on a trip to FL when our van broke down in Lucedale. Victor took us to Mobile in his personal vehicle and made sure we were taken care of before leaving. He then fixed the problem that our van was having. He is truly one of God’s chosen angels here on earth. Thank you Dean’s Towing and Recovery!!!!
Dean's Towing is outstanding! I was a long way from home, and he found me a garage and got me to a hotel for the night. I highly recommend Dean's Towing.
Victor was very helpful in our emergency. He did exactly what was agreed upon. Trustworthy and reputable company. I highly recommend them in your time of need.
Victor is absolutely positively the BEST!
Call Deans Towing and you’ll get great Service! Thanks for helping us Victor and saving my wife’s birthday trip! We won’t forget it!
On Friday 1/26/24 we were traveling from Louisiana to Alabama, in bad rain storms. We hydroplaned and ended up in a ditch on 98. Dean’s was the first company I called, he was quick, efficient and affordable! Can’t thank him enough for coming to the rescue!
Excellent customer service. Called them and had a guy show up 20 minutes later and towed me almost an hour for a great price!! Super friendly guy and made it a quick and easy process.
I locked my keys in my rental car while in Lucedale visiting family and Dean’s answered the phone and sent someone out to help me for $70. I was very grateful for their help!
Dean’s Towing is the best!! We called after hours when we were left stranded by another tow company. Not only did they come quickly to tow us off the highway, but our driver (Victor) contacted a CLOSED tire shop that called in an off duty tech that got us on our way with a replacement tire. This was all done within one hour at a very reasonable cost. I sincerely can’t say enough about how Victor went out of his way to help us!!
Words cannot express my gratitude, after being stranded for over 5 hours on Hwy 98 east because of another company..
Dean's called me to let me know they were on the way.Showed up within 45 minutes, picked up my truck and towed my camper safely to the shop.THANK YOU FOR EVERYTHING!
Not only did they tow my car, the owner actually went out of his way to help repair my car when it was at the auto parts store enough to make it to a mechanic. Major kudos. Not to mention they charged me way under what it would normally took. If you're broken down within 10 miles of lucedale, give them a call.
Very professional and friendly to deal with.
Did a great job, listening to the concerns and had the tractor unstuck and out in minutes.
Great communication on replying back and forth until they was on the property and in service. Highly recommend.
The reviews say it all. We had a tire fall off on our 28 foot RV on some back roads with no easy enterances. Dean came out at to a midnight call and took our RV when other drivers said they wouldn't, or didn't answer at all. Dean saves us hours of headache, was timely, communicated well and was very professional. Would absolutely recommend his services.
Called Deans tonight as we were traveling through with our family and camper. AAA couldn’t help us for 2 hours and we were on the left shoulder of the highway in the dark. The gentleman that came to help us was there in 15 minutes or less, was very professional, and very helpful. Thank you!!
Great outfit. Very professional. Showed up within 20 minutes when others said it would be a 2 hour wait sitting in the freezing cold. I’d definitely use them again.
Victor is the man. He went above and beyond helping us when our tire went flat and we had to call Geico for Roadside assistance. He even texted the next day to make sure we made it home. Great customer service.
This guy was the only one 2 insurance companies could get out to us at 330 in the morning on our family vacation that went sour very quickly! Think National Lampoon's Vacation part 3!!! This guy was willing to come out even when the police department didn't want to!!! He was there quick and worked fast and efficiently with a great attitude and let my husband bend his ear with our experience before him! He was a true life saver!!!! Would recommend him every time!
Dean's towing was the only towing company answering the phone late on Father's Day Sunday. Not only they answered the phone but they promptly came and carefully took our car to a shop. I asked for recommendation for the shop as I did not know any in the area. Dean's recommendation was spot on. The work was performed quickly and professionally and we were back on the road by lunch time.
I warmly recommend Dean's Towing, they will take good care of your car.
Broke down on 98, passing through.
Victor went out of his way to help me. Hauled me and my truck all the way to Jackson. Really helped me out of a bind so I could make it to work on time. Good people, will treat you right.
Highly recommend this company for your towing needs, after calling all the towing companys on Google that was listed for Lucedale they came right out and pick my vehicle up and delivered it were it needed to go, then sent me a picture message to let me no my car was delivered you want go wrong with Dean's Towing & Recovery.
Highly Recommended. Fast, Efficient and Friendly Service.
From the call to dispatch throughout the whole process, Dean’s Towing and Recovery makes the whole process a pleasant experience. Victor is very helpful and knowledgeable in what he does. He will take care of your vehicle like it is his own. And that says a lot. I encourage everyone to save Dean’s Towing and Recovery’s phone number in you phones so the next time you need it, you've got it!
Wow, what can I say other than thank you.
Thru a bearing on a 5th wheel RV south of Lucedale on 49, traveling with my daughter, 18 month old granddaughter and 16 year old niece.
Called Dean's Towing on Sunday morning before Memorial Day.
Owner stated he was out of town but he'd call his dad to see if he could help. What a dad Victor has, worked all day on a buggered up spindle. Finally got the new bearing on, the hub was so messed up he couldn't even get the back seal on. But he assured me we would make it the 622 miles home on bearing grease alone. I was hesitate, but took him at his word.
Left Lucedale at 5:30 PM and rolled into Era, Tx at 3 AM. Made it with no problems. I can not say enough about these folks, good family, good Christians, good people, and would be proud to call them friends.
Thank you and your family for turning a horrible ordeal into nothing more than a slight delay.
We had a particular awful driving experience where we needed towing in the wee hours of the night; Dean’s Towing came to our rescue and we couldn’t have asked for better help. They went the extra mile for our family, something they didn’t have to do, and something I’m very appreciative for (especially traveling with two small babies). Rest assured, this is your best bet if you’re ever in a bind (or even if you’re not because they are also very professional and provide prompt service) and you need help quickly. Would highly recommend!
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