I called around 830pm and he did not hesitate to take the job. He was extremely fast and professional! I'm pretty sure he quoted us 20 to 25 minutes but was there in less than 15 minutes. Thank you!!
I had a flat tire on the side of the hwy, and this company came out right away to help me. They were fast, professional, and super friendly. They got my tire changed quickly and made a stressful situation so much easier. I really appreciate their great service and highly recommend them!
Mother got in a wreck they changed to charge 470 to deliver to house less than ten miles. Or 320 to their shop. I explained that I would come get the vehicle because that’s triple what I got quotes for a tow. Then the police said we had to use them. Triple the price and has to use them because that’s who the cops called! Bad business. Basically told we have to pay them no matter what even if we could handle ourselves! Crooks! I had a dually taken from Purvis to down town Hattiesburg for 150 and this was a little car!
James was able to find out the issue with my car. It was a shift linkage problem. He went out of his way to help me. Got it to the repair shop to have a small part put in. Best towing experience I’ve ever had. I highly recommend them. Went way beyond towing. Gave me a good piece of mind
Fast friendly service! We had tire trouble on our way through Hattiesburg and the tire shop recommended A Pro; and I now know why. From phone call to hooking up our vehicle took less than thirty minutes. Our family of four was able to ride with the truck to the shop saving us additional Uber expense. Definitely the quickest and nicest tow service I’ve ever experienced!
This review is for the driver of a ling bed tow truck. He road my tail, almost hitting me. Had his flashers and lights on, with no vehicle on it. Then he gives me an ugly look. That is not ok. Just because of him acting like that, I will never use your service and will tell others not to as well. All of that was uncalled for. I'm sorry, but you are a tow truck driver not an ambulance. No need for speeding and flashing lights.
I had a vehicle break down on the way home. My insurance assisted me by contacting this place to tow the vehicle. The guys were so fast to reach out to me and coordinate with me. Not only that they helped me keeping me updated on everything. They even sent me a picture of the car when they dropped it at the shop. Absolute fantastic service. Highly recommend
No matter what insurance I have and I need roadside assistance, I always have to request a pro towing. I don’t want no other service. They are professional, fast, and accurate. Thank you!!!!
A Pro professional and technical aspects is top tier! I called and within 10 minutes James showed up ready to get me taken care of. James took time to run a couple diagnostics on my car before properly loading and securing my vehicle. I highly recommend A Pro Towing. Big thanks to James and I appreciate your support for our Armed Forces and Veterans!!
I had an incredible experience with Pro Towing in Hattiesburg, MS. From the moment I called, their team displayed outstanding professionalism, courtesy, and efficiency, making a potentially stressful situation far more manageable. I was stranded on the side of the road with a flat tire and a dead battery, and Pro Towing came to my rescue promptly and with a level of service that truly exceeded my expectations.
First off, their response time was exceptional. I called, expecting to wait a while as with some other companies in the past, but within minutes of my call, they were on their way. It was reassuring to know that they prioritize timely service, and that commitment definitely showed in how quickly they arrived at my location. Once on-site, the driver was friendly, knowledgeable, and extremely courteous. He took the time to explain exactly what he was doing, which put me at ease. It was clear that he was very experienced and skilled, and he handled my vehicle with great care, which is something that really matters to me when dealing with towing.
What also impressed me was the range of services they offered. Not only did they tow my car to a nearby repair shop, but they also provided roadside assistance services to try and jumpstart my battery and get my vehicle back on the road without needing a tow at all. They truly try to go the extra mile to help their customers, and this approach saved me both time and money. I felt like I was being looked after by people who genuinely cared about my situation, which is rare to find.
The pricing was fair and transparent, with no hidden fees or surprises. I was given an accurate quote over the phone, and the final cost was exactly what I had been told, which I deeply appreciated. It’s clear that Pro Towing values honesty and integrity, which is why I would wholeheartedly recommend their service to anyone in Hattiesburg or the surrounding areas.
Overall, my experience with Pro Towing in Hattiesburg was truly top-notch. They delivered high-quality, efficient, and compassionate service when I needed it most. It’s clear they have a dedicated and professional team, from the dispatchers to the drivers, all working to provide a stress-free experience for customers. I wouldn’t hesitate to call them again if I ever needed help on the road, and I would highly recommend their service to anyone in need of a reliable towing company in Hattiesburg. If you’re looking for a trustworthy, professional, and responsive towing service, Pro Towing is the way to go.
A fantastic company! Have used multiple times over the years and have always received great service. Today was no different. James was great - showed up on time, was friendly and helpful. All around great experience!
The driver got to location in a timely manner but the service from the driver and the owner of the company was very poor. I called for a key unlock service since my husband had locked his phone, keys & wallet in the car at our home while car was running. He went inside the house but had the garage door up. The driver opened the car door and took photos to supply for insurance but did not knock on the door to let my husband know he had arrived and had unlocked door. The driver called my cell number that I provided since my husband's was locked in car. I was on a work call and didn't recognize the number and driver did not leave a vm to say he was there. My husband kept looking out to see if driver showed up and never saw anyone. Over three hours later he tried seeing if he could get door opened since he thought no one was going to show. I called the owner of the company to find out why no one showed and he told me they had. I told him the driver did not let my husband know he was there and didn't leave a vm to identify himself. He was not apologetic or to say he would discuss with his driver to not handle situations like this again. He was rude to me and wanted to know why I didn't give my husband's number instead of mine and I had to explain it was locked in the car. All he had to do was say I will tell my drivers to not do that in future and apologize and all would have ended well. I work in the insurance industry and I would have been very upset if a customer had called to tell me how this service was handled. Please work on your customer service skills sir!
James is very professional and has a lot of knowledge about foreign vehicles. He got my car started and put it on the truck safely and delivered it safely I’m glad that I chose this company to deliver my car. Thanks again James
We are from out of state and broke down. Thanks to these people who were nice and so very quick. It wasn’t an easy job, but James was good at what he does.
They really know their stuff. They are the best in town. I have a jaguar that I couldn't get going. Not only did he get it towed, he got it cranked and drove it onto the tow truck. He was on time and gave me pointers about my cadillac.
A pro came and got me off the interstate very quick and efficiently and helped lead me to solve the problem. Very affordable will definitely recommend and use the service if ever need be.
James was beyond everything that I could ask for. He is very very knowledgeable and professional. I would highly recommend this company to anyone! Thank you for your expertise and exceptional service!
Mr. Bradley was very fast efficient and delivered me to my destination without hesitation. He was a very nice and knowledgeable young man and did a great job. He was my knight in shining armor.
I was stuck on side of the road well actually in the middle of the road, every car drove pass … Bradley was nice enough to stop and check on me . I really appreciated it . He didn’t charge a thing . He was very understandable and thank god he came !
A-pro was very quick and very helpful! They knew exactly what to do and got right to it when they arrived. Not to mention they did not take long at all to get to me!! Thank you A-Pro Towing! I highly recommend, 10/10!
Shout out to James from A-Pro I was stuck on the side of 98 & he was kind enough to stop & pull me out. When I asked what I owed him, he said not a thing. What a great guy & company. Thanks James!!
A PRO Towing is the best, hands down! Don’t waste your time with anyone but these guys! We needed our truck towed to a local dealership (my husband called Jackie’s towing which the dealership had recommended, Jackie’s left us in a bind and had us waiting and waiting and kept saying they were coming and never showed) and in less than 10 minutes of me calling A PRO, Dennis came to our rescue! Less than 10 minutes!! That is exceptional service!! Dennis was very kind and knowledgeable, he was able to get the battery running when we had been unsuccessful and he had the truck loaded and was on the road to the dealership in minutes. A Pro is the most reliable, efficient, and hardworking towing company in the Pine Belt! Hattiesburg is lucky to have such a fine company and group of guys for all your towing needs! Thanks so much A Pro and Dennis for coming to our rescue and doing a great job in a very timely manner! Y’all are the best!
I wanted to reach out to you about one of your drivers. Monday I had some Engine trouble in Dodge 5.9 Diesel. I contacted AAA and rec'd Confirmation Number XXXXXXX. I was then contacted shortly (6-8 minutes) after calling AAA by Your dispatch (Mike I think) Dispatch Confirmed my location type of truck and my destination. He was very professional and advised he would be sending out driver and to expect them in 45 minutes to an hour. After he hung up I received a call like 3 minutes later from Ricardo your driver, Ricardo advised he was in route and also confirmed the store I was at and wanted to know where in the parking lot I was and if the vehicle was able to even steer move etc... In 37 minutes Ricardo shows up greats me with a smile and was very eager to help. His attitude and character alone changes my bad luck day into a day of being grateful and see the positives even with the hard luck. Since my truck was going to my mechanic in Picayune MS. and I needed to get to Hattiesburg I caught a ride with him back to Hattiesburg to meet my daughter whom was coming to get me. During our ride, we had normal car guys conversations about trucks and racecars and all sorts of things. But during our ride I couldn't help to notice how much Ricardo cared for his customers, asking if the AC was comfortable or if I wanted windows up or down, even if I wanted to change the radio or listen to something else. Ricardos playlist from his phone from new to old school I was enjoying his playlist. With all the rambling I have done I wanted to paint a picture about your dispatch and especially your OUTSTANDING CUSTOMER SERVICE BY RICARDO your driver. Your driver had a way of making customer feel like I was part of the family. You guys have a really good driver in Ricardo and I cant say enough about his professionalism. Its not everyday someone will tell you the good in your employees but his service goes above and beyond and deserves recognition.
They was nice on the phone they towed truck at 4 Tuesday and I went and got it like 3 o'clock on Thursday and cost me 290 they said 200 for town like 10 miles then 35 a day geez with that price you would think the first 24 hrs would be included in the 200$ and the I guess owner thought he can just pop of like he is smarter and better them other. I never leave bad reviews but this is a rip off and I think I'm gonna get me some wreckers a d go half price from all these rip offs like A pro
I didn't really have any towing service done, but I took my daughter here to talk to someone about a service for her, and the workers there were very kind and courteous! I took a few pictures, but I'll have to go back and find them on my camera roll. Anyhow, my daughter found a car she was interested in, and hopefully, she'll be able to get it soon. Go Pro Tow!!
Excellent and honest service. Very professional and if needed wouldn't hesitate to call them Very nice people and definitely a fair price. I was expecting to be charged more.
Very polite, timely. Offered a more economical solution for us, rather than just towing the vehicle home, Towed our vehicle to his shop. Had it fixed in 20 minutes and we were back on the road. Called and checked on us to make sure we got home. You don't find service like this anywhere!! Thank you!!
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