What clients say about Magnolia Diesel in West Point (MS)
Awesome shop!!! My truck went down about 10 miles from this place. It had a leak from the water pump that got into my wiring harness, causing the truck to shut down. They fixed the problem fast at a decent price!
I had a coworker name of Jay who came out to help me with my box truck not starting. He has really good customer service and remain professional at all times. He's a very good guy and I'm glad that you have a guy like that on your team.
This place really goes out of its way to help you out. Mike in service is great. They really treated a new customer very well. They get five stars for me. And I am hard to please when it comes to diesel mechanics and service says a lot
When it comes to the trucks, this mechanic is clueless. Truck had oil leak, he wanted to replace fuel filter housing and to charge me almost 3k for 2 hrs of work.
First of all I got charged $500 for diagnostic but the truck was misdiagnosed. This issue was the crank filter fuel housing.
Be careful when working with this shop.
The Magnolia Diesel team really helped us when we were in a bind. Ray went above and beyond to get our truck up to Tupelo for repair and our trailer back in the road.
If I could give more than 5 stars I would!!!! Mitch and his guys are top notch!!! Very professional and knowledgeable, and absolutely the most down to earth friendly guys ever!!! You won't be disappointed if you use Magnolia Diesel
Exceptional service. I drive team for a company and Magnolia is one of their service providers in east Mississippi. They have worked on our truck a handful of times and we’re always grateful to be in their service area when we have an issue. Most recently, I had a hub seal leak and parked at a truck stop. The seal was replaced and I was back on the road in just a few minutes. On the way out, he pulled off to offer help to another driver parked on the on ramp shoulder. I know that’s his business but this man got my service call at 3am and the fact that he’d rather offer to help someone else than go back to bed for a few hours really shows his dedication. If I owned my truck, I’d go out of my way to use this shop. I can’t recommend them enough.
I can't say enough good things about Mitch and his business. They got our RV towed and arranged for A&R Mobile Repair to come and fix our engine problem. Thanks guys for all you did!!
Speechless! Desperately needed a tow. not only got that, but Jay was willing to complete the delivery for my fallen truck. Was so communicative through the process, was upfront and didn't try to take me for my money. In fact, money was the last thing that came up. Jay and his team genuinely care about making your situation better! If I am ever in this situation again, i can only hope I am close to a Jay or a place like Magnolia Diesel trucking. Hats off!!
By far the best diesel shop I’ve been to! They went above & beyond to help me get back on the road, they were even nice & gave me a sticker to throw on the truck!!! Mitch is a heck of a guy & his crew are top notch!!!
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