NAPA Auto Parts – Monticello in
Monticello (MN)

Really nice employee, helped me get the right part and gave me a better solution than i initially expected.

I would like to thank Chris for his excellent service and the store for having the selection! He open the store 5-10 mins earlier, since i Had to Uber from a the truck stop near clearwater. My transport blew a 2½" coolant line he had the hose and even cut the exact length needed!

Came in for some VTwin motorcycle oil. Will definitely be back.

Came in to pick up a giant oil pan from my online order. While waiting at the register, a gigantic friendly dog from behind the counter walks up to me and greets me. After a few good scratches, it proceeded to stand on it's hind legs and hugged me. Dogs always make my day! I normally just use Oreily's in Big Lake, as it's closer to me, but if the dog was a gaurantee, I would definitely come here more often. Very friendly and polite dog. Came in for an oil drain pan Left with an oil drain pan, a new friend, and a heightened mood. 5 stars for good customer service, but also more importantly: dog.

We were stranded on 94 a mile from their stored! I called and spoke with Brian. They not only had the parts but dropped them off with us on the highway. ! That is above and beyond the call of duty !! Back on the road in an hour! Thank you again Mark D Master Auto Repair Klinic Wauconda, I’ll.

Menth Auto...excellent customer service...outstanding customer support and when I needed special order belts for my sawmill Menth went out of there way to find me exactly what I needed to get back over the boards...thanks Menth a business professionally run the way a business ought to be run...

Great customer service by 2 younger gentlemen...great job guys..4/15

Super helpful and responsive. Made shopping with them, even over the phone, super easy.

Employees were super helpful. Went above and beyond.

Absolutely terrible. The guy that was there was extremely rude and was absolutely no help at all. Just told us that he couldn’t help (after not even attempting to help) and then said to just get a tow truck. I don’t understand how you work at a car place yet so clueless about cars.

Had a great experience with your associate, Bryce. As soon as I walked in the store, he greeted me and asked if he could help me find something. He was extremely helpful, very professional, and courteous. It was a small purchase, but he treated me like a very valued customer. I was very impressed with Bryce and will be back even though your store is 20 minutes from my home.

They were amazing, they installed my battery so fast for me (12 to 15 min)and were professional start to finish.

Amazing service, staff and outstandingly kind. Highly recommend and will promote them lots!

Great customer service. Swapped out a wrong part that I had lost the receipt on. It was from another Napa store, but they knew that location would be closed by the time I got there. Really helped me out in a bind!

Great location! Always friendly, always helpful! Definitely recommend!

You need anything for any ride save yourself the Hassel of not knowing what you need when you need it. Take the time to go in an expiriance what a true auto parts shop can do for you. They have your back! Knowledgeable staff and a good old fashion ribbing with a smile is what you get here, down to earth real American knowhow!

Great experience. We had a headlight go out on us and we were confused as to what part we needed exactly. So, we go in and tell the guy behind the counter that we needed a daytime running light for our vehicle. Now he was confused because he looked it up on his parts book and it showed that the part needed was dealership only at about $700. We had replaced these lights before and never needed to take it to the dealership before to have it done. So, he decided that he would take a look at the vehicle outside. We went out and he determined that we were confused about what type of light we needed. All we needed was a dimming headlight for just over $20. Thank you NAPA for hiring such wonderful people who will take the time to help out a customer who knows very little about the vehicle he owns.

Very knowledgeable staff. Not just doing their job for pay, knowing a little something about the products is great.

I went to napa today and the 2 guys working there were so polite and so very helpful! They definitely know their stuff! Highly recommend going there!

It was a hot day and I was broke down (with my dog) waiting on a tow truck, a NAPA employee noticed me in the parking lot. He invited both me and my dog inside where it was cool, also got water for my pet! They made my waiting a very pleasant and comfortable time.

I really liked these guys, as they offered great advice and whatnot when we needed it. The dogs were also pretty awesome and were friendly, especially Jake. The building and products are well organized and look good.

Best auto store hands down quality and service ready to assist you with any parts you may need for your vehicle or anything you're working on

Great family company great prices and they care about there customers they will bend over backwards for there customers. Theres somthing that can always get better but i know there working on it

They are willing to go the extra mile to get the parts I need. Friendly and knowledgeable.

I needed a gasket in a hurry while traveling through with my RV. The salesman was very friendly and helpful.. We really appreciated it.!

Had some of the parts. It took a while to look them up. I ended up buying multiples just in case because they weren't sure of compatibility.

Wonderful , Friendly, Knowledgeable staff, clean restrooms, and i love the " SHOP DOGS" , they greeted me at the door and are Friendly also!!!! The whole staff at Napa of Monticello and the MENTH family have made shopping for auto parts a truly wonderful experience !!!