What clients say about Ray's Body Shop Inc. in Little Falls (MN)
Great guys! I had an emergency in very cold temperatures late at night on the weekend and they came to my aid. Very reasonably priced as well. Very fair! Thanks for getting the window up on my semi truck!!!
expensive. my car sat there for 13 hours tops. i had to pay for a full 48 hours. it sat for 2 hours the first night and 11 hours the next day.
i do appreciate the driver for waiting for my mother with me(currently pregnant) and my 2 year old and my 2 younger sisters(12 and 13). but had to pay $100 to the company for him to wait with us while he chain smoked his cigarettes in the truck with us in it.
paid a total of $509.01 for the tow truck to drive 5 miles, and for my car to only sit 13 hours. they are only about money. my exhaust was filled with gravel when i got it back.
While traveling on vacation, blew out boat trailer bearing on a Saturday traveling on Hwy 371 to northern Minnesota....It's an old trailer but bearings were within 2 years of being replaced and were greased recently. Called Ray's around 11am and they had boat/trailer picked up on a flatbed and towed to shop within 30 minutes from breaking down on the highway. Unfortunately, getting parts was an issue on a Saturday/Sunday and had to wait until Monday. Ray had everything repaired and ready to roll by 2pm Monday and our vacation snafu was over. Picked it up and had it on the water by 4:30pm that afternoon!!! Can't say enough about these guys as we were 10 hours from home. Quick, honest and got the job done as fast as they could.....Thanks Ray!! Appreciate it!!! -M. Rose
Awesome service! Super easy to communicate with and security for my vehicle was great. Was able to feel confident about my car being safe and not having any risks!
Great people and Great service. I admire and honorable what they have done for me . I recommended every one who brake down in this area don't hesitate to call
Well, where do I even start?
Had my truck towed to his shop because the truck wouldn't start. He told me it was the starter (which he replaced), but the truck still didn't start. Then he said it was the positive battery cable (which he also replaced), and the truck still didn't start. HE CHARGED ME A LITTLE OVER $1200 for something that did not fix the truck. He said he was going to show me the parts replaced, but when I showed up, the old parts were gone(he also said the battery cable had been thrown away, but i later found it inside the truck and the cable was in really good shape, which means he lied about that too). Then he hooked up his computer that basically told him what the real problem was, which turned out to be a sensor in the transmission, for which he then CHARGED ME ANOTHER $1600. IN TOTAL I PAID $3000 AND HE GAVE ME LIKE $39 DOLLARS BACK. TOTALLY DO NOT RECOMMEND UNLESS YOU HAVE NO OTHER OPTION. I FEEL ROBBED TO BE HONEST.
Body repair from a car accident. Took 3+ months to get it back. Now 7yrs later every piece they replaced is rusted, every original piece has no rust, only rusted on the replaced panels.
Been there twice for very minor things. Office is very courteous. They took time out of their schedule to look at my vehicle and give their opinion. They were able to direct me to the places I needed to be for what was going on with the vehicle.
My fiancé got a tow from them, Took 3 hours to get from their shop to where we needed the tow. Which is a little outside of little falls towards fort ripley. Whoever did our tow seems like he was on drugs & Didn't do his math right. Brought our receipt to get reimbursed for the tow to our insurance & They couldn't figure out how they got 233$ for the math that the guy did. It was suppose to be like around 200$ but charged us for 233$.
Outstanding!! Very professional!! Needed quick help, they called around area for parts and were able to get me back on the road quick ! Will come back again ! Thank you Ray
Ol Ray, he's just a ray of much needed Sunshine after seeing his estimate that's going to put you in debt for the next 25 years to life. Lol. JK. He does great work & I wouldn't go anywhere else to get this body worked on ( ha!) unless he had a brother who only charged 80% of what he did then I'd go to his brother, I mean you kind of gotta right It's like saving you like tons of money and AND just imagine if HE then had a brother too and we continued this downward Cost-projection trajectory of 20% decreasing increments...hmmm, yeah, maybe we could talk his mom into having some more kids cuz if that 3rd brother had a brother...
I was told that they put on an alternator and it was a dud so they put a new one on. I was told 175, I did ask for an estimate before any work was to be done oh, was told by the female in the office that yes they would do that. They did not. Then when I get there it wasn't 175, it was 175 + 161 for towing. He did not tell me the charges we're separate. Him and my daughter got into I've been yelling match. He kept saying that he told me that there was the 231 for the toll and 175. Again I did not get any phone calls giving me an estimate like I requested. Would not recommend this place to anybody.
This Old Man like to take advantage and Rob people of their money. he likes to think the kids the cheapest place in town he's very rude and arrogant. he gave my mother the price of 175 for the work that was done did not explain anything else, we had given him $231 so we thought but that took care of everything because he did not explain anything else. I wouldn't doubt recommend going to this man for anything if it all possible. he doesn't deserve the business as he likes to rob people especially the elderly that are on Social Security and stuff like that.
He's an insurance fraud expert. He orders new parts for the customer, his books and insurances, BUT has another book for when he orders used parts from junk yards if not out of his own. So he bills customers and insurances for new parts, when he uses the cheaper used. Then returns the new parts but shows the receipt that he ordered them new. This man needs to get brought down hard now and all the other businesses he runs/owns illegally in Little Falls, MN. Ray VanHercke... watch out for him
I had back lights on my semi truck not working. The gentleman that came out checked out the fuse an light then tested the wire connectors. Looked under truck to check for wire rub then looked over wires testing till he found dead spot. He found it an spliced wire put in New section an hard wired it in. He checked over work. He was very perfetional.
I had a blow out on a 5th wheel trailer and Ray's Body Shop did a great job changing the tire, inspecting the other tires and even jump started my truck as I was on the highway for a few hours. Thank you!
I hired Ray's Body Shop to move my 5th Wheel Camper in Brainerd, MN. Ray's son John was the one who moved it, and he could not have been more awesome at his work. THANK YOU SO MUCH! If you need a 5th wheel moved, these are your guys to do it.
They towed my car after it broke down on the road I already new transmission broke they fixed it and after a month she was running how ever barely a Month after having her she broke again and I was able to bring her to a shop that my mom and other family use twitch they told me that it needed extra repairs done cuz major components which they had to move in order to fix my transmission we're so rusted that they could cause me problems later and fact Ray's didn't tell me this made me highly disappointed in their business of ethic I will not be useing them if they can't tell me major part that holds everything important in my car up if I didn't take it in my engine could be on the side of the road in pieces and I advise you to stay away from this shop or similar things could happen in your vechile
Great towing. Save my butt from this slippery road highway 27 tonight. Thank you so much for your help. So i could get back home. You are amazing. I didn't have to wait long for you to come and that was nice.
Fake and phony work any car worth keep away they will get it ready for next accident where car is way worse at same degree. My car will be ripped back apart and done by myself. Every part touched will be replaced huge waste of time as they rip off insurance company.
Ray's has always done well by me. They are good people, and do good work. I don't trust many people to work on my vehicle, but they are one place that I do.
Absolutely a terrible shop. They so called “fixed” our Escape only for it to have it breakdown with the same problem less then 2 months later. Come to find out they put in used parts and informed us to pretty much baby our car. My guess is they wanted that to happen so the used crap they put in would last a little longer so they can wipe their hands of it. Now they are pretty much putting the blame on us for the part failing. Don’t ever go there! Be warned! Unless you want repeat problems!
Ray went above and beyond to help me fix my car and make sure it was fixed right. I feel safe knowing it was fixed by him and appricate it soooo much!!!❤
I would never bring anything back there. I had Rays re do the front end of my BMW after I had an accident. They put used parts in aND charged for new. Then after all was said and done he hit me for another 500.00. The work that was done was shotty at best. The body panels don't line up, the paint is done so crappy that I have to have done again. Plus he didn't fix everything he said he did. I brought it to BMW in Bloomington and they laughed at the work that was done. In fact they put pictures of it on their bulletin board. Ray is a crook and only out for your money. I would stay as far from him as I could!
There is not many places that will take time to understand people and work with their personal situations. Ray and his company provided me with great services. You must check with him before you go anywhere else.
They are rude and towed my car when they had no right to.. Expect rudeness,attitude, and them staring and laughing at you if you are ever
to go there.. so many other tow shops in the area you will get better treatment at those shops trust me, go to one that has compassion cuz Rays DOES NOT..!!!
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