We were camping in Itasca and heard a loud engine noise. We were lucky to get ahold of Sam on a Sunday and he correctly diagnosed a faulty alternator. He drove Craig back to our campsite on his way to get the part and drove our car back when done. Amazing service and price!
Sam is the best in the industry! I had a low tire at work, and I got off at 7PM. I called, he said he would stay open a bit later for me so that I could take it to him after I got off and he would take a look at it. I was in and out before 8PM, he put a patch on it after an inspection to ensure safety of the tire, and even gave my car a look around to ensure the previous work I had done by another shop was solid. I recommend Sam to anyone in the area as he is experienced, kind, and affordable!
We were vacationing in the area when one of our brake hoses broke on our Fiat 500.
Sam was able to get us in right away and ordered the part. He was able to fix it the next day, saving our vacation. He was helpful and reasonably priced
If I ever needed a Good Samaritan, it was today. I was with my family on the way to Itasca State Park, and I got a low tire pressure warning. Making it to Lake George, I saw the 1 inch screw sticking out of my tire.
It was Saturday afternoon, and the chance of finding an open garage was slim to none. I called Sam's Auto Sales and Repair, and he said to come on over.
He set to working on it straight way. Within a mere 20 minutes, he had the tire repaired.
If you live in or near Lake George, MN and need some auto repair, come and see Sam. He will take care of you and his prices are reasonable
We were on our way to Lake Itasca when we got the low tire pressure warning. Sam was fantastic and took us in right away. He checked out the tire throughly and provided explanations as to what he was doing / why. He was friendly and personable. Thanks to him we were back on the road with ease of mind. Thank you, Sam!
I drive a LOT for work, and Sam's Auto keeps me safely on the road. Very responsive, easy to work with, and available anytime I've needed - I highly recommend Sam!
Sam was an absolute BLESSING!
My car began having a misfire on my way to visit my sister. He was able to squeeze me in with no notice, and even worked outside in the cold figuring out my issue! He had the parts later that day, and even offered to give me a ride into town so I could run some of my errands while he was getting the part I needed for my car.
After he worked on it, it has never run better! On top of that, he only charged me $180 for everything. I tipped him an extra $20 since he was so helpful and generous.
He told me he’s been working out in the cold with no heat for over 5 years, but thankfully he thinks he found a shop that he will be moving to that’s only a few miles away from where he is now. He deserves it, that’s for sure! I wish him all the best and I hope everything works out for him!
BUYER BEWARE! In my opinion, Sam fixes the cars just well enough for them to drive away. This summer I purchased a 09 Subaru Outback from him. 3000 miles later its undriveable parked at the Subaru dealership needing a new head gasket. The Subaru dealership informed me he didn't use OEM parts. In my opinion he lies, has a temper, and refuses to guarantee his work. He had no conscious ripping off a single mother/ widow (me) and has since blocked me on social media.
In my opinion, I would NOT RECOMMEND ANYONE TO DO BUSINESS WITH SAMUEL PIERCE!
11/1/23 UPDATE TO REPLY
I find it funny that you felt sorry for her because she only got 550 miles out of the car instead of 3000. She probably didn't even make it to the first gas station but I guess I should be thankful. I must say that I am impressed at your mechanic skills. I have never heard of anyone swapping out a motor, changing seals, and gaskets over night! Extremely impressive, well done!!
To get your facts straight the car was purchased on June 2. I made it 80 miles and at 7:40 pm I sent you a picture of the check engine light. I stayed the night in Crookston because I was scared to drive it any further. I was traveling alone with my children and I didn't want to be stranded on the side of the road.
I had the code read at O'Reilly's the next morning at 8:48am You responded at 8:49 stating you would do some research. At 10:35am I asked if you had any updates letting you know I was still waiting around in Crookston. You responded back at 12:23 and I replied back at 12:27 pm letting you know that I was already on my way back to you. Free of charge and no thank you?! Good one Mr. Nice Guy LOL. I could have unplugged the battery and cleared the code myself at no charge.
On June 4, I sent you my address to mail the painted panel and you said it would be done in a few weeks.
On June 19 I informed you that I never received a bill of sale.
On June 20, you emailed me a BOS but the BOS you sent was from Tom's Auto Sales. The Date, Make, Model, Year, VIN, and dollar amount were left blank. I bet Tom didn't know when and what he sold since you were busy. "I will have Tom mail you one tomorrow, I was in the emergency room today with the girlfriend all day today with a broken nose."
On July 2, you were asked about the door panel
On July 4, you were asked about the door panel
On July 20, you were asked about the door panel
On July 22, you replied nicely that you have been too busy
Sometime in August, I received a can of paint and unpainted door panel from FedEx.
September 26, I informed you that the car was overheating. You offered to replace the head gasket if it was "warranty-able" but you wouldn't have a shop until mid-November to look at it. You informed me that I would have to haul the car to you because of the distance. When I asked you for the new shops 911 address you replied "the guy is still working on parceling the property off". It's obvious you had no intention on fixing the car, just like you had no intention on sending me a painted door panel.
In my opinion, you advertised and sold a car before it was ready just to make a buck. Shall I upload our conversations?
I stumbled across Sam’s auto when we had an emergency with our tire almost falling off and got stuck on the side of the road. Sam was the closest available and he was open on a Saturday. It took us several hours to get our car to his shop, but once it got there I knew we were in good hands. Sam is great with communicating and kept in touch while we were getting everything in line to get the car dropped off and also texted us updates through the process of getting the car fixed. He was super informative and explained what was happening to our car very well. He seems very knowledgeable. Not to mention he did all of the work on a Sunday so that we could get back on the road as soon as possible!!! He helped us in figuring out what to say because another shop was responsible for the damage and he wanted to make sure we weren’t getting taken advantage of by someone else. Super great guy and an even better mechanic! His prices were really great too! I would absolutely go back to him again if I’m ever in the area.
Sam took care of replacing my sway bar linkage. Did a fine job and took care of my needs while assisting other customers that had their own little emergencies going on. Always friendly and never charges enough!!
I was supposed to drop my tires and wheels off Sunday afternoon but I had something come up, he was understanding and let me drop them off Monday night after work. Tuesday at 11 I got a text saying they where done! He got right on them even though he seemed busy, and plus he was a super nice guy. I normally do all my own work at home, but if I ever need anything again I will be giving Sam a call for sure
He was extremely friendly and super honest! He also was willing to help in a pinch and was very in expensive for what he did for me. I would recommend anyone and everyone who needs tire help to go to this business wonderful experience and a wonderful person!
Sam is a lifesaver. Found I had lost 3 lug nuts and had sheared two threaded stems off one 🕜 of my tires at 3 pm, day I had plans to return to Minneapolis. Sam agreed to take on the job, drove to Park Rapids for parts and delivered the vehicle by 6. Did I mention he lent me a bicycle to ride home after dropping off the car? Super nice guy, knowledgeable and does great work. Highly recommend.
We were vacationing in the area and had some vehicle trouble that I wanted looked at and potentially fixed before a long drive home. Sam diagnosed the issue, gave me some options, and had the issue fixed quickly. I would certainly recommend Sam’s Auto Sales and Service.
It was a Sunday night, and the owner personally came out and changed my tire for me.. Absolutely fabulous service and I am so grateful he could help me.. Thank you again for your fair and honest service. Highly recommend!
I have found my permanent mechanic. He was honest, fast, thorough and reasonably priced. He kept me updated on the progress and any changes. He charged me what he said he was going to charge. One repair didn't need to be done and he advised me right away. If you live in the area or miles away, I highly recommend this service.
Sam is great! We had an unexpected car issue on a holiday issue while visiting from out of state. Sam was responsive, helpful, and hustled to get us on the road faster than expected and under budget.
