Used our roadside assistance for a lock out and being it was overnight and not a emergency I was able to schedule in advance for the morning. Recieved notification he would be there ahead of estimated time, super friendly and fast service. Definitely will be saving their information for future situations
Came through as soon as I called for a jump start for my car everything went super easy and fast as well as he was very helpful !!! Will be saving there information for the future
I needed my car jumped. The provider arrived quickly and started my vehicle. I will let it run for a bit (as advised) then restart it. Hopefully it was only a dead battery issue.......
The technician was punctual, knowledgeable, helpful and even provided some good reliable technical advice. I give up 5 stars and a recommendation for a promotion.
The guy they sent out unlocked my car door within seconds of attempting. I am pleased with the skill level he had and the quickness he got the job done.
The gentleman showed up pretty quick from when I submitted the roadside claim through my insurance. Once he got there, I was back in my car within minutes! :)
My request thru my insurance company gave me the option to pick a time, and I was in no hurry, so they were stopped to come a couple hours later. But then I got a message they would be there in 11-41 minutes, and he was. I didn't realize I couldn't use one of my other set of tires because it didn't have a rim, but fortunately I did have one of those emergency spares in the trunk. He quickly installed it and was on his way. Very nice and polite guy.
Timely…REALLY appreciate the real-time information on the route progress! Professional, efficient…and…
…Very clean, attractive, polite, and had a great voice! Wishing I would’ve asked to clone his voice for reading my textbooks and audiobooks!
Highly recommend!!!!
Received assistance more quickly than anticipated and the tire was changed and service completed even more quickly. Very much appreciate the friendly and speedy help on a holiday!
I had a flat tire recently, and Eric the technician who came to assist was incredibly helpful and professional.He arrived in a timely manner, quickly assessed the situation, and replaced the flat with a temporary tire.He was respectful, courteous, and even took the time to give me helpful tips on where I could go to get the tire properly fixed.I really appreciated his efficiency and kindness during a stressful situation.Great service— highly recommend.Thank you! Muna
Your service was excellent. The technician that came to unlock. The door was very friendly and very helpful in a matter of just minutes the car was unlocked. Thank you very much for your service.
Perfect! Eric came on time and was super efficient! Got my car running in short order for the amount he had quoted. Would not hesitate to use ASAP Auto again! —-Marty
Kufre has been jump starting my semi over the past year multi times. I can call him at 530am and he always comes as promised in the time frame he provided. Always prompt and professional. Will continue to use his services and would recommend!
Excellent service! They responded incredibly fast, and the entire process was smooth and efficient. The driver was professional, respectful, and made everything easy. Highly recommend
Prompt and friendly service. I just needed a simple jump start, and my tech helped me out with that, no problem and made sure I knew to keep the car running for a while to charge up my battery.
I needed a jump and used my Good Sam membership. They sent out an "Average Joe" who had one thing I didn't at the time... A jump pack... He jumped my car and it started, he immediately pulled the jump pack off and was in his car and almost gone when my car barely started and instantly died and I jumped out of the car to get his attention to not leave because my car was once again dead. He jumped it again quickly and this time took off knowing full well that my car had once again died.
I ended up having my boyfriend come and jump me with his vehicle and it started just fine and have had no issues since ( I had left the keys in the ignition for about 45 min with it on but not started and it killed the battery...oops).
In conclusion, if you are going to take on the role of an independent contractor answering roadside assistance calls, have the proper equipment and don't leave the customer stranded knowing you didn't actually help the situation. Pretty sure his jump pack was not enough to give my car the jump it needed to start up and stay running. Or maybe it was that he pulled the pack off my battery too soon. Who knows... He wasn't trying to stick around and find out. And that's my experience with this company.
I had a flat tire. I called and Erick same within 30min. Had all the tools and had my car up and on the spare tire in 15min. I’m super satisfied. He even recommended me a place to get the tire fixed. I’m sending all my friends and family his business.
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