I needed sandpaper for some body work, and you can buy exactly as few or as many 9"x12" sheets of each grit as you need, for about $.75 per sheet. This is way cheaper and more convenient than the overpriced multi-grit packs at other auto part stores, that have grits you don't need, and not enough of the ones you do.
Very helpful and VERY knowledgeable staff! I've shipped there many times and have been helped by numerous different employees and they're all great! Their stock is unreal! I'm always amazed that parts I thought would have to be ordered are in stock and when it's not ... They can usually have in your hands the next morning for NO additional cost. And their diversity in other items is unreal! Going from common chainsaw parts to an isle full of "body work" supplies! And the new store is on a different level of awesome! Not to mention this is locally owned!!
GREAT CUSTOMER SUPPORT!!!
DIY'er being overconfident and getting into trouble to do a quick brake pad change. Have everything apart, no turning back, nothing is working. My neighbor says, "Call NAPA". 6:59 before 7pm closing. Rob answers, knows that I need a rear brake caliper winding tool (I might be an idiot but I've pressed in calipers... many times), says hurry and he'll stay and help (live 2mi away). HE ANSWERED THE PHONE (1min before closing) KNEW WHAT I NEEDED, STAYED... And I was able to finish the job. Thank you!
NAPA Auto Parts is a reliable destination for automotive supplies, offering a wide range of high-quality parts and tools. Their extensive inventory caters to both professional mechanics and DIY enthusiasts. The staff is knowledgeable and usually ready to provide helpful advice. The store’s organization makes it easy to find what you need, and their commitment to customer service stands out. Overall, NAPA is a solid choice for anyone looking to maintain or repair their vehicle.
Won't scan the check engine light, so they won't be getting any of my $$$ anymore, even though I live 3 miles away and have been coming here for years. Hard pass.
Great place, if they don’t have it they will get it ASAP. Sometimes it’s a couple of hours sometime the next day but they do their best to please the customer.
Called asking if they had an item In stock was told yes, left my job to go pick it up as it was needed for work. When I got there the sales associate said the usually have them but they are not in stock right now and I could have them by 6 pm. Wasted 30 minutes of my day because someone was too lazy to walk 5 feet from the desk and check if something was actually on the rack. Thanks.
Love this place. Been going there for 16 years. They are very knowledgeable and helpful. Often time when I am stumped they help me find a good solution.
Every time I stop in to work on my early model cars, these guys have advice and ideas that help me. This last time I stopped in, the part I needed was not available. The staff helped me come up with another way to fix what needed to be fixed. I really appreciate the extra effort they make to help people out!
I have nearly always had fantastic experiences at various NAPA locations, but this store is an outlier. Recently I visited the store with no other customers in the building and three employees standing at the counter looking at their computers. When I approached the counter they all just kept staring downwards without acknowledging my presence, so I asked which of them was the least busy. No response; no raised heads. I then chose one at random to see if maybe I could bribe him into, y'know, doing his job and he said "I'm going home" when I walked up to his computer. It was at that point that one of the others sighed and begrudgingly mumbled. "I can help you."
Every time I have stepped into the shop the service has been comparable to this particular visit. Do yourself a favor and stop into the Osseo or Plymouth stores to save the headache from abysmal service.
I run a commercial construction company here in Corcoran, MN and have found this NAPA to be great! They have the parts we need for our equipment and have allowed us to open an account so our guys can make a seamless pick-up! Great location.
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