1st time experience using the services so I can’t rate a 5 yet. Very professional and prompt service, informative and neighborly, fair prices. We will be going back.
They slid Me in same day I called and got a decent price on a decent set of 4 tires. The wait time wasn't bad and no up-sale pressure. Retired 40 year long Diesel mechanic and I recommend them.
Heartland Tire always takes good care of me. They give me great pricing, applying every coupon and discount available. They advise me what needs to be done as regular maintenance or more serious repairs like struts and shocks. They are very thorough and patient, never pushy. The tech who worked on my car also asked me personally if everything was ok. Also they had a loaner available for free. I had major maintenance and teapair work done on Friday and Monday last week. Now I think my 2014 car is almost like new again. Thank you, Coby, Mike, and Allen.
They go above and beyond to repair your vehicle. I love how fast they get you back on the road. I bought a coupon book with all kind of savings for may services. You should try. It saved a lot on money.
Always helpful, straight shooters, appreciate the multiple quotes on my car fixes and taking car of the brakes super quick for my son's car. I will be back!!
We just got in town for Thanksgiving and got a nail in our rental cars tire- called several shops and this was the only one that gave us a short time frame of which they could do the repair although they were extremely busy And had no available appointments. We appreciate the service and everyone was friendly plus it only cost us 30 bucks to complete the job!
They did what Discount Tire doesn't do. They knew we were having issues for years with corroded aluminum wheels causing the tires leak slowly. They (Heartland Tire, Brooklyn Park) grinded and smoothed the wheels , then applied bead sealer before mounting new tires ( that we needed ,anyways) Now I dont need to stop and fill my tires with air every few days!!! Thank you so much for taking the time to do the job right! .....and Mike is the best! He is very, very, knowledgeable, and great to work with!
I've had many good experiences here as well as my fiancé after having trust issues with other places. They tell you what they think the issue is as well as find out what is the issue right from the get go. They walk you through what causes the problem as well. The pricing is fair as well. Very honest and open about their opinions.
Stopped in today because I was driving home to Canada and my tire was low. Thankful for the man who helped fill my tires up so I could get home safely. Your kindness is so appreciated and I am so thankful for your help.
Knowledgeable, friendly, and i feel secure in the quality of the work they do. Mike did a good job explaining what was wrong and what needed to be done.
Mike and his team are great! Always fair, never trying to sell you on something you don’t need. The service is great to go along with the helpful attitude of these guys.
I have relied on this Heartland Tire for literally decades. Mainly, I use them for auto repairs. I have complete confidence that they will treat me fairly and get me back on the road in good shape.
Heartland (previously Galaxy) as I was taking care of my vehicles. They do a great job. They let me know what things need to be fixed now or what things to just keep watching for now. They explain what the problems are in terms I can understand. They do not pressure for up sales. They are honest with their assessments and pricing. They strive to get to know their customers and the vehicles.
As always Mike and his team take great care of our vehicles and make drop off and pick up quick and convenient. Mike is also great to communicate what needs to be done throughout the process and does not suggest unnecessary repairs. Highly recommended and will go back in the future!
I had a very pleasant experience at Heartland Tire. I was greeted promptly upon entering and being a walk-in, I was taken care of faster than expected. I also appreciated not being upsold on anything and was able to get serviced and on my way to work. Thank you Heartland for the wonderful customer service!!!
Prices are comparable to other auto repair shops. They run a clean store, friendly staff and honest. Got me in right away. I will return when my vehicle needs work. Being honest goes a long way with me.
My husband brought our car there and initially they gave us an accurate estimate for a best case scenario and a worst case scenario, and it ended up being the best case scenario! We greatly appreciated them being upfront about what we might expect. They are honest and took great care of our car. Highly recommended
As usual the service was great The personnel were especially kind of courteous. Mike is a shining example of what an employee should be he runs the shop very well takes care of his guys and really takes care of the customers. He checks on details informs you if there's anything else you need to be aware of and calls you and I have never been more pleased with a company that service is me. No one will ever work on my card except Heartland. Mike is the best
The gentleman at the Conor are very kind and wonderful to work with. The service was great because it was done very quickly speedy and correct. It's so wonderful that they even had a loner car. So I did not have to take time off of work or find another ride. Or wait for my vehicle.
Mike was friendly and transparent, and the technician was professional and did an excellent job. They were able to fix my vehicle and salvage the existing parts, saving me over $100. Additionally, I dropped off my car around 10 a.m., and it was ready by 2 p.m. the same day.
I have taken my vehicles to Mike and the team for several years. I always appreciate the straight forward and honest diagnosis of my cars. I had one garage that was going to charge $2k for a car worth $500. That company didn't thoroughly examine the car and assumed all the parts were unusable. Mike's team realized the damage didn't go as deep and was able to use most of the parts and rebuild it for $300. They understand their customers don't always have deep pockets and are realistic to what is wrong. Thank you!!!!
Great place for full synthetic oil changes - especially if you buy their black Friday deal with multi-packs of oil change vouchers. Nice waiting room. Also appreciate how they check the tire air pressure and top them off for free with oil changes, especially in the cold temps when tire pressure can often get messed up.
Excellent experience as always! I have been a customer for 26 years and my family for decades prior.
I so appreciate the regular communication on the repair of my vehicle. Mike’s recommendations are always appreciated. He explains them to me and gives me the knowledge I need to make the best decision. Excellent quality of work and excellent customer service
Mike and I did not see eye at first when it came to the damage to my wheel. After speaking with upper management, they agree that they will replace the wheel at their cost.
Mike reached out the the vendor and express his concern about the integrity of the wheel because he never had seen something like that before where the bolt holes can be bent up. Mike is not only concern about the damage wheel but the other 3 as well.
The vendor is going to inspect the damage wheel and may be issuing a recall on my entire set of wheels. Mike went above and beyond and want to ensure that my safety comes first. I will recommend their service.
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