What clients say about Done Right Automotive in Esko (MN)
Asked him to do the front (disk) brakes. I had parts, didn't need rotors. Brought it in and he put it on the lift. Then I told him I don't want to do it, it's winter and I don't have a garage. He took advantage and told me $1,300. I question it saying, just the front brakes and I have the parts, it will take you less than an hour? He said yep. Not sure if I crossed him in a past life or? It's really not ethical or moral. It took me an hour and a half. I shouldn't have wasted my time, I just should have done it. I know Automotive. I know cars enough to do minor maintenance. I have done many brake jobs for myself and friends. Even drum brakes. This car is one of the easiest to do. Not sure if he didn't want to do the job, honesty is best. Or, he thought he would make $1000 extra. Just do not be surprised if you get charged way to much.
Last time i went to Charlie’s, my beater truck popped up with service engine and i had him take a look with his sensor. He took into account of the age and condition of the truck and told me that it wasn’t worth looking into and that i didn’t owe him anything. I’m very appreciative of the advice.
I have never trusted a mechanic until I met Charlie. Very trustworthy and reliable. Price is fair; and you can’t put a price on a mechanic that stand by his word. I’ve had several parts replaced under warranty. Charlie has also looked at a few vehicles that I was interested in buying and gave me some tips to look out for. Highly recommend.
Having a good mechanic that you trust in your life, is just like have a good doctor or surgeon that you trust! Charlie at Done Right is this person for us!! He KNOWS vehicles!! And he DOES do the job right!! He’s honest and for as long as we continue living up here in the north woods, Charlie will always be who we go to!!🤗
12/30/24. Brakes went out on my jeep last week. This guy was pretty close to me and his reviews were great so I gave him a try. I couldn't be any happier with my experience. Not to go on and on but it was right before xmas, he got me in and didnt stick it to me cost wise. I will bring all my vehicles here from now on. A+
Super great guys. Blew a trailer tire on my way north and these guys helped me out by throwing a spare on for me free of charge. Very friendly and easy to chat with. Thanks again!
Absolutely wonderful service. This guy went above and beyond and if it takes you an hour from home to get here, it's worth the travel to get your vehicle done perfect. Had brakes done, oil pan, axle replaced. I won't be around the area again for a long long time, but if I was, this would be the guy I paid to rebuild this truck. Highly recommended. Thank you again Charles for everything.
We were soo impressed with the professionalism and integrity Charlie showed. Our car was in dire trouble and he could have taken us to the cleaners. Instead he walked us through his recommendations and was really thorough. He got me back on the road. We will definitely bring him more business in the future. Thank you!!!
6 starts out of 5!!
This guy knows his stuff. Small business owner. He used to work for one of the big shops and got sick of how they were taking advantage of people, so sick of it that he quit and opened up his own shop.
One of the few honest ones, just treats his customers the way he’d want to be treated.
Really bailed us out as we were headed up north from the cities. Our rear differential on our SUV blew out. We brought the car in, he put in the time to find us a used differential, and had us fixed up a few days later for less than $700 out the door.
Definitely know where to go if I’m ever in the area and need work done.
Could not recommend more
