I just want to give a big shoutout to ABCO—you are truly my favorite Minnesota Neighborino's! Every experience with your team has been positive, professional, and refreshingly down-to-earth.
From the quality of your products to your amazing customer service, you make it easy to stay loyal. It's clear you care about doing things the right way, and that Midwest work ethic shines through in everything you do.
It’s rare to find a company that feels like a good neighbor and delivers great service. Keep up the excellent work—I'm proud to support a local company like yours!
Thanks for being awesome!
They were quick organized and efficient. Very helpful. Charged me the quoted price even though the part showed a higher price on the shelf. I will definitely use them again! Seems they have one of everything.
Highly recommended for all your used car part needs
I went in there today to get a rear tail light. Once I receive my light, I stood n line for the cashier while waiting for the ( Hispanic older female) cashier to set up the machine to take my card. She asked me a question. I didn't hear the question fully so I responded with "what" asking her to repeat the question. the question was "did you speak to Joey? "She repeated the question, but this time with attitude . "I don't know who Joey is. " my husband called in and checked on the part. I don't know who he spoke with ." She rolled her eyes and goes. "Never mind !" This is unacceptable customer service. I am coming in there to get a service and to pay for a part and yet I am treated with disrespect because I didn't understand the mumbled question and when I responded without attitude back to the person asking the question I was treated with attitude and very rude gestures, and I'm still not sure what it has to do with who was talked to for me to pay for the part in my hand. I am not happy about how this happened and how this transpired this is not acceptable behavior. I recommend other people go other places because the customer service in here is horrible and not acceptable at all.
Called to sell my car and the lady on the phone was extremely rude and had a very bad attitude when i was asking about how towing and selling my car would work and what i needed to bring with me.
Sells spare parts as new. I prefer to buy from Amazon.(With all due respect, I don't want to hurt business, but a used spare part cannot cost the same as a new one, and I told this to the customer service representative at your location.)thanks ..
Big DIY guy with my BMWs and this was my first time here. Compared to your typical junkyard, this place is thoroughly sorted out with their system and easy to get your part and check out. Decent prices and lots of inventory. Will be coming here again for anymore used parts i may need in the future.
They had the part I needed on hand and a very competitive price. The staff was friendly, professional and got me in and out quickly. Great customer experience.
They sell parts which are marked with a permanent marker and you can already plan to clean the permanent marker off the parts for hours. Wouldn’t recommend to buy here
Not a good experience. Called ahead and was told the part would be held for me. It was not. Explained what I needed and had to go to three different locations only to receive the wrong part. Clueless and inefficient. Will not ever return.
Sarah is fantastic! When I did not like the one set of used tires in abco inventory for my promaster van, she steered me to a set of new Milestar Patagonia which she sold at a great price and I found these tires to be so quiet that I can hold a conversation at 70 mph :-). I am referring Sarah to friends and family. I also found their staff to be friendly and helpful - even carried my tires to my vehicle without my asking.
MPORTANT for warranty parts!
I bought two steering knuckles from this place within the last 3 years, and I was denied the warranty because a lady said she couldn't identify it. Fair enough, but the 2 star (3 stars would be neutral but this isn't a good outcome) was for the store failing to mention it in the receipt that parts' warranty won't be honored if you scratched off or they couldn't identify them. In my case, it was the steering knuckles (I bought two). They usually marked their stock numbers "on the face" of the wheel hub that's pressed into the wheel bearing and into the steering knuckles, and the markings usually peeled off easily due to rusts and with you rotating the wheels if you worked on cars quite often like I do. I'm not mad, but I think the owner should do better with how warranty works (it's not on the receipt or paperwork at all about the importance of the stock numbers being essential for warranty) and should not write their stock numbers on surfaces that are contact points (they could've written somewhere on a prepped surface of the steering knuckles or, better yet, the dust shield since it's quite flat and not the steel hubs that get constant pressure and scratching when changing wheels, etc), like, in my case. The other one's stock number has already peeled off due to the weak yellow markings that's either had poor, unprepped surface or not strong enough to stick around longer than couple months with normal routine of tire/wheel rotations. I recommend this place, but just be careful to not do anything that would make the markings peel off (maybe we should spray clear coat on the markings to better preserve it).
I bought tires here thinking they’ll install them. Their website is conflicting- says they don’t offer tire services, yet you click on the link and find tire installation service pricing. When I asked about installation in the store I was told to go to Tires for Less. They told me they don’t do installation that they recommend I go there. I figured I had to have them installed by them in order for any warranty claims to be covered. The vendor they sent me to destroyed my key FOB and refuses to replace it! Outrageous that this business puts out conflicting information on their website only to then send customers to an unethical business that destroys their property. I sent an email to AABCO advising of this issue and asking for a response as to why I was directed there. Nobody has replied and nobody seems to care. My car was damaged due to gross negligence caused by their vendor. Once they have your money- they don’t care. Unprofessional, dishonest, morally bankrupt businesses that work in tandem to screw customers over.
Never buy a part from this place. NEVER. I gave this place 3 chances and each time they sold me a defective part. These were all back to back purchases. First, they sold me a bad CV axel, then they tried to sell me a completely different sway bar than what my model car used simply because they didn't have the one I asked for, and lastly, they sold me a bad starter. This place is a piece of garbage with staff that are, clearly, incompetent or intentionally deceptive.
I got the wrong tires from this place, so I decided to return them and as I was returning them, one of the workers (a big fat white guy) made a stupid joke about my uncle being drunk because he couldn’t understand him. My uncle's first language is not English, so that was really rude. After that, the guy asked if we cared about the type of tires we got, and I said no. He proceeded to say, "beggars can’t be choosers." We paid for our tires, so I don’t understand why he made that unnecessary comment. He might say it was just a joke, but I don’t remember laughing.
Had a great experience here. Called two hours ahead of time to see if the part I needed was still available, it was so they took my name down. Got there and told them I called ahead, they asked for my name and came back in 30 seconds with my part (which ended up cheaper than advertised). I was in and out in 2 minutes. Will definitely be returning next time I need parts!
The worst customer service I've ever had. Took 2 1/2 weeks to get a rim shipped to me. When it didn't show up after a week i called and complained. They explained that shipping was backed up and they couldn't even give me a date it would show up. No tracking number or anything in an email not even a phone call ever.
5 stars for you guys ! I have just been at this center, today . Wonderful. The best refund policy, I had no problems bringing back the part I had purchased a few days before. The staff were kind and courteous . Keep it up please!
Very nice place. Much better than the Fridley location. Organized and have what you need wrapped up and ready to go when you get there. Helped me check it out and take a flare off before buying a fender also!
Their staff is trashy, the cashier (short pudgy brown haired girl) was overly skanky acting..loud and obnoxious. Negative and bad taste in my mouth 🤢🤮 and beyond that they didn't have the product they said they had when I called and they said they did. What a joke!!
I stopped by to get a blower motor at the Fridley location. They didn't have the part but took down my information, wrote down the part number, and referred me to the main location in Spring Lake Park. I walked in. They were friendly, efficient, and courteous! I got my part and was checked out within 15 minutes. They really went above and beyond with service. I felt their sincerity.
These guys are honest and saved me money. My side view mirror broke. Just needed the glass for the mirror replaced; all mechanics I called quoted me nearly 200-400 dollars to replace the mirror. Telling me they can’t just replace the mirror and would need the whole assembly. I can literally go on YouTube and see how easy this is to do. One of their employees told me you don’t need this whole assembly and can just get the glass from autozone for a few bucks. He was right. Thanks. Can’t trust mechanics these days.
Absolutely amazing service, they had a mix up of where my tires were located and did the extra mile and went to get them for me. I am on 2 really bad tires and have to make another 25 mile commute home! Ant and josh deserve great recognition absolutely amazing!!!
Terrible experience. I called for a certain door mirror that I found both on car-part.com and on A-Abco's website. I was told the mirror was available and was given an order number. I couldn't make the 2 1/2 hour trip from Duluth to Spring Lake Park until a week after I made the first call and I said that to the person I talked to. On the drive down, I called and was told to give the order number and basically assured that the mirror was waiting for me. When I arrived I gave the gentleman at the counter my order number and the part number. He was never able to find the part. He sent a parts runner out and they came back with a mirror off another Taurus but it wasn't the one I needed for my repair. The only answer I received was, "Sorry, doesn't look like we have it." I'm sure they have a lot of other parts, but not the one I needed and told me they had.
I was charged $62.99 with tax for a steel rim. I was told that they had no steel rims, and the employee brought out a mag with a 5 lug pattern for my 2003 Honda Civic. The weekend crew was less than knowledgeable, it was Saturday between 11:00am and 11:50am. Then, on my second trip back to the same business, they found the correct rim for $62.99 However, I stopped at their other store a few blocks away, and the employee told me they do have my steel rims, that I needed. I believe the problem was lack of experience. One of the other employees put all blame on me the customer. What happened to " the customer is always right "? Obviously, I was not right in the whole crew's eyes.
I called around and found a rim for $25.00 at another place. They were not verbally abusive like the employees at A-ABCO. The weekend staff needs to grow up, plain and simply. My friend that tagged along told me the Monday thru Friday staff are much more skilled. Also, they are not disrespectful to the customers.
Great to deal with, but like others have said, the waiting line is a bit tedious. Their inventory is on car-part.com and they always charge the published price. Never got a bad part from them either, have been a customer for 20 some years now.
Great service!!! Called to inquire about a wheel for my car. Even though I had to wait in line for about 15 minutes, I was sooo happy with the gentlemen that helped me out. I didn’t get his name but it was around 5:30. Anyway, he brought the wheel out and it was in bad shape. He checked his inventory and brought me back to see what else was available. Unfortunately there was nothing. However the gentlemen was so helpful and did everything he could to help me out. I’ll go back in the future
Oct 17, 2019
Nearest Junkyards to A-ABCO FRIDLEY RECYCLED AUTO PARTS
