Glen's Car & Truck Parts JunkYard in Taylor (MI)

On Saturday, I bought an alternator. They gave me the wrong one. Took it back on Monday in the exact same condition I got it in, but they wouldn't give me my money back, just a store credit. The receipt says all sales are final, but this was their mistake. The counter manager was no help, just told me no cash back.... he didn't know the details about the sale. I told him the details, but he still refused to refund my money. I had to buy a new alternator at Auto Zone on Sunday so I could have my car for Monday. I've only been here twice in 10 years, the store credit is good for 1 year. This is rotten and dishonest. They won't miss my business, but I'm hoping everyone who sees this will consider going somewhere else to get your parts. Buyer beware... the seller just wants your money. Wish I checked the reviews before coming here. Several 1 star reviews over the last year.

This is great auto part shop. I mean every one in here is so nice especially Josh, he was a lot of help. This is the only shop I come to when I need anything because they also give you great deals, they’re fast and efficient. I’d recommend everyone to go here.

Good people. Friendly, knowledgeable and helpful. Definitely recommended. Saved my butt on a Saturday with an oddball connector that I didn't think I'd be able to get anywhere. Thanks again guys.

Called and asked about rims that they had onsight as I needed a replacement for a rim leak. After my son went to get them and paid noticed a weld in a crack on the rim. No refunds.. went down to martins where they don’t screw people over!! A

Great service! Josh got me together right at the end of the day! Walt was helpful, as well. Got a dang near brand new tire, for a great price! I will definitely be back, if I have future tire needs. Thanks again, guys!

prices seem to change one you show up to buy it. Yeah price jumped up 50 % Also tires they have for sale strongly suggest checking how much tread is left lol. The tires remind me when i was a punk teen driving with steel out of them lol. my opinion stated . like it or not

One of the worst junkyards to buy parts from,I will never be Comming back here had to wait well over 2 hours for a very simple part that I had called ahead of time for. I have also purchased a engine in the past and it had a misfire,had to change the lifters on it.

Horrible management shady online sales they make you pay ridiculous shipping costs that cost them half of the cost they charge you and keep the xtra extremely shady return policy extremely rude even swearing at customers. The kid in charge is what 24-25. To inexperienced to be running anything ((everything they respond to is copy and pasted))

My engine turned out to be great! My customer is happy. I left a review before saying the opposite but I'm please with this establishment.

Glen's Auto Parts is a great place to go for tires! I get a complete set of brand new (very slightly used) tires for my car and the tires were in awesome condition diction, amazing tread (99%), no sidewall damage or any repairs. Awesome price, got them installed, balanced, and ready to go on my car while there as well. Complete service, very friendly, and easy to work with. Bring cash, as it is a cash only transaction, but 100% legit and very good business. I highly recommend. They even let my dog hang out while they changed the tires. Look for them on Facebook too. I found the tires through the marketplace posted by Damian. Easy guys to work with, and a great selection of tires.

Sold me an incomplete with huge metal bracket missing. When I called to return it they gave me the run around for 5-days. Finally got hold of the manager, who kept arguing with me, and trying to prove a point rather than accommodate an unsatisfied customer.

I don't know if it was luck or what... They had the parts I needed, in the color I needed, at the best price from coast to coast. Thank you guys. Great job.

Terrible service called they said had my part on shelf already. get there paid then tell me they have to take part off and will have it off same day they will call me . No call at all I call them they tell me part they have is bad they ordered one will call me later in the day . No call three days later no part . Terrible service

My husband called yesterday wandering if they had a flywheel for his car. They told my husband they did and that it was 30 dollars. My husband took off a day of work so he could finish his work car. We arrive at Glen's and walk in. They were very friendly. My husband spoke with a gentleman behind the counter telling him that he was there to pick up the flywheel. The man behind the counter asked my husband if it was for a manual or automatic. That should've been our first red flag. My husband said we'll it's a flywheel so a manual. For those that don't understand this, like this auto parts store, the flywheel only comes in a manual transmission. He then tells my husband they don't have one. The guy my husband talked to yesterday piped up and said well everyone knows a flywheel and flex plate are the same. OMG what a bumbling box of ignorant fluid. So what your saying is if I asked for brake drums you would try to sell me rotors? That's the same too right? I felt like I was speaking to a 16 year old high school student working at autozone over the summer. ( sorry if i offend any 16 year olds working at autozone) I can not believe this person is aloud around cars. Do NOT waste your time with this place. What an embarrassment. I'm still mind boggled!!

Josh hooked me up great price. Only place around that had my part. Will call again first before any others. Very helpful.

Though thick or thin it’s always the little things I came in upset and they Josh came threw for me awsome thanks man on the subframe

Experience always top tear and quality every part I have received has been quality..customer service unmatched!! Family friendly environment its like walking into you best friends garage!!

Josh was very helpful and friendly. He was fast at pulling the part making sure it was not broken. I would recommen him if you need help looking for parts. Thank you for being so helpful!

Robs excellent service was fast, friendly, and honest. What more could you ask for in 2025 from a used automatic source? Im always coming back!!! Thanks rob at Glen's auto parts!!

Excellent service and price!! Nick was always very accommodating and fast!

Honestly do not go here came here on Friday 10/25 to take out a cluster on a Camaro. Told me it was $98.40 and will be taken out same day if not latest Saturday. Today is Monday 10/28 and I get a text saying “but there's a slight problem. we IDed the speedo out and it is way more expensive than initially thought. instead of 90, this thing is 200. there are two things we can do here. 1. you can pay the difference of 116.60 (tax included) or 2. we can cashapp your money back.” I waited 3 days for this to pull out this cluster which takes me 5 minutes just for him to tell me they “IDed it wrong” honestly so unprofessional would never come here again. SAVE YOUR MONEY AND TIME AND GO TO RYANS PICK A PART

Love this team! Josh always helps me in a timely fashion and with the utmost respect! I will always come here for parts!

Bought a Transmission from them. First time, they sold me the wrong trans for my car. Second time, they let me exchange for another one and that didn't work at all. Third time, bad Torque Converter. This put my Mechanic through HELL. Would not give a refund. Will never go there again.

These guys are the definition of scam. Take your money somewhere else. They have no manners, disrespecting older ladies. Horrible horrible business. Waited for my part over and hour when they said it was on the shelf and ready to go when i clearly called it in and asked to double check if the part is available

Love that place. Got a starter for a Sclass and will get more used parts from them as well. Good price and awesome service. They have warranty on parts as well. This place makes my project goes much more easier. Will upload more after I install those parts.

absolutely phenomenal service, very kind and direct, josh helped me out and he was able to get me right🤝🏻

Great parts fast service ! Rob was a great tech, helps us get the right parts And gave us a great deal !