TERRIBLY RUDE I just bought parts out of here two days ago with my account. He was so impatient and didn’t want to look up the account and told me I’m not in the system I haven’t bought parts from there. I do not know the gentleman‘s name he wouldn’t even hear me out, once you’re in the system at O’Reillys you are in there at every location like I previously say it, though I was just at this exact franchise two days ago purchasing with my commercial account just go to vanborn you will feel welcome, and we will not get profanity thrown at you for no reason. I hope this helps.☺️
as always, I like O’Reillys auto parts I’ve been going there since they took over Murray’s way back in the day, I had a bad product from a vendor, and they took care of me with a refund corporate check from my troubles, and a friendly smile along the way. This place is the best along with your people always plenty of parking, always a handicap access and a rock.
Marcelous is a great employee at this establishment! I hope he gets the recognition he deserves. Thanks again man much appreciated for all your help. GIVE THIS MAN A RAISE!!
Today April 23rd I went into this store looking for a simple extension cord. The lady and unfortunately I don't know her name but she had some tattoos showed me the aisle where they were and they were only 2 there. The was a yellow 25 foot cord and she told me it was $30. I hesitated but decided to take I was desperate. When she rang it up the final cost 42. I told her I wanted her to honor the price she quoted me in the aisle. She wouldn't and if I didn't have credit card I would have walked out. I gave her a piece of my mind and walked said I'd never be back. I urge all people to boycott this store if she isn't fired.
Well I have to tell you that this store from the outside doesn't look too appealing, but I have to tell you that when you go inside the workers are very helpful. They ask questions to find out what the situation is and they do their best to do the research necessary to get an accurate answer as accurate as possible. They do their do diligence to make sure you are satisfied with your purchase or purchases. There is always at least 2 employees working at one time and other days they have 4-5 people ready and willing to help you with whatever your needs are. Fast friendly service. 5 stars for me. Check them out and give them a rating of your own. You'll see what I'm talking about.
Been there 2 times and received wrong parts when I tried to return them, got nothing but attitude from employees, both times from 4 different employees.
I will continue to get my car parts from RockAuto.
Omg this store was so helpful. I brought in my 2001 bmw 740il and had no clue how to change the bulbs. They were so knowledgeable and more than willing to assist. I will be back!!! The manager is the bombard knows her stuff!!! Thank you again
The Manager Lindy was very helpful. She was able to get the parts i needed the next day when other stores(competitors) in the area were out of stock and unable to get overnight.
I hate having car issues because I don’t know nothing about cars . Every time I need something or have an issue I can always count on your store Staff they have always helped me Especially the store manager Lindy had truly gone out of her way to help me every time. I feel I can completely trust her and I appreciate the friendly service at that store from all the staff ??
I went in had no problems getting out I needed, anything I couldn't find I was helped, the person helping me as well as cashed me out was very nice to me.
My fiance had just passed and I had been fixing her car. I was returning an alternator and battery. Mistakenly I brought an Autozone battery along with the alternator I had purchased here at O'Reilly's. They accused me of trying to return stolen property. I just left everything there and walked out.
Workers are friendly, which to me is enough for 3 stars, but when your waiting for a battery test they will serve all people in store first (including customers walking in while your waiting) even if that means you'll wait 30 minutes, though you were second in line. On a time crunch its a bit frustrating.
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