I absolutely love this shop, always helpful... Until yesterday. An employee was confused and only ordered half of our parts, she did not call to confirm our order when she was confused about why we needed two complete sets of brakes (we own two identical cars). She even went as far as to say my husband said something he didn't when I called to clear up the confusion, it is never okay to lie. I don't want to ding their beautiful and earned 4.9 rating, but I am not very happy with this situation and it's too late to fix it. Make sure you confirm confirm confirm, it is NEVER annoying to get a call to make sure the parts are correct. It is VERY annoying to have to pay more elsewhere for the same parts that you should already have because you ordered them. I will continue to use this shop, but I would much prefer to work with Dan and not her.
The owners are very friendly and they will go out of their way to get you your part if they don't have it. They are cuurently being serviced by a larger corporation which it gives you more options.
My husband & I love this place. Met some very nice people in here. Been doing business in here for a long time. We sometimes drive out of our way to go here for our car parts needs. Thank you for your service. Very friendly & knowledgeable too.
I had wonderful service today at Bauman Brothers. Had to push my motorcycle to the store after experiencing a power issue. The gentleman working the counter were extremely helpful in getting me a replacement battery and even providing tools and extra pieces to assist in mounting the battery. Highly recommend them for your auto needs!
We locked our keys in our vehicle next door at a share a ride parking lot, we had a 2 year old with us. The people at Bauman Brothers went above and beyond since we didn't have our phones, purses, or wallets (all in the locked vehicle). They gave my grand daughter jello while we waited and a warm place to wait!! This could of been so horrible but they made it bearable. WE CANT THANK YOU ALL ENOUGH !!!! BLESS YOU ALL !!!
Very friendly, good prices, and they don't try to stick it to ya on your parts. Small business but I highly recommend. Never treated me badly and always finds me the best price
This parts store has saved me many late Sunday afternoons. Mainly because they're the only place still open at that time, but also because they usually have the seemingly uncommon things I need.
You will not experience better service from an auto parts store. It is like going back in time when neighbors trusted and served one another. Great service and competitive prices!
You can't beat Bauman Brothers. Small business, great owners and employees, and comparable prices. They will never bs you or try to upsell you. Straight forward, honest business.
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