Reliable Road Service, established in 1992 and based in Holland, MI, proudly serves the greater surrounding area with expert towing services and a comprehensive range of automotive solutions. Specializing in auto parts, our experienced team offers fast and reliable towing, tire repair and replacement, preventative maintenance, hydraulics, engine work, and electrical services. Count on us for top-notch assistance whenever you need it, ensuring your vehicle is back on the road safely and efficiently.
Hours not specified
What clients say about Reliable Road Service in Holland (MI)
Overall great service from the quick tractor trailer tow to the same day work with truck and trailer wash to clean the oil residue ,also the driver dropped me off at a hotel . Recommend 5 stars
Mike - norton trucking Kankakee il
Was given a quote from West Olive to Grand Haven for $300. After I found a closer location to town I then was given a quote for $200 with the destination being less than 3 miles away. I've dealt with a lot of different towing companies and their rates. Never has the tower tried to sneakily bump my quote up to fill his own pocket like this guy.
If 200$ rate for 2-3 mile tow is acceptable to you, this company is your guy. I'll be calling someone else.
I managed to get a flat tire on my way home from work and was able to call and get service in a reasonable time. The guy (didn’t get a name) who came to switch my tire to the spare was very polite and answered any questions I had. Very highly recommend this roadside assistance if needed near the Holland location.
The worst service I have ever seen the one that came over ,he don’t even know what’s wrong with my semi truck , he came over 9:28 and done diagnosis by 9:48 . He asked me to pay $504 for nothing.he got lack of professionalism, lack of skill .he is good at rip off that is it.anybody got semi truck problems don’t don’t call this company!
I had to use TimsTowing to help out a friend today and to say the least the gentleman Santiago who helped me was so so kind, I would highly recommend him anytime. He's very respectful and very very kind. Thank you Tim's Towing for sending him my way!!
They came out in horrible road conditions to pull my husband out of a snow drift on his way to work. Arrived in less than in hour, which was amazing considering the weather. Thank you to the driver, Trenton!
Had my tires changed there a few days ago and I had great service by Jonah Vanderpol. Was in and out in a half hour, by far the best service I’ve had compared to any other tire shop!
This shop is so shady! They'll screw you over in a heartbeat. The worst shop I've ever dealt with and their shop manager Riley is ready to screw you over. Avoid this place. We work too hard for our money while places like this will literally steal every dime they can. Unethical! These liars will charge you for work that they don't even perform or overcharge you for the little that they will do.
Jonah was the one that came out for the service call. Very professional. And respectful. Seeing that we were having problems, he didn't add to the stress. That was very appreciated. If in the area again and I have any problems this will be the place that I call. And they were much faster than love's. Loves had a 4-hour wait. Jonah was here in 20 minutes had everything done within 45.
Bill was an amazing help when my car died this midnight. Saved me a headache and kept me from getting in trouble with the police. Nice guy. Would definitely recommend
Had the part I needed but that's about it for reasonable help. Broke down 20 miles from there location and called first thing in the morning for a piece of my powersteering. They had the 30 dollar part but getting it was a joke. Offered 200 dollars to have someone bring it to me but that's not an option, only thing they could do was offer a full roadside for about 600 dollars and that's me putting on the part. I understand that's not what they regularly do but this is where companies only worry about how much money they can get from a truck instead of trying to help people and get repeat business. In the end it was truckers lookin out for truckers. Got on the old CB and someone gave me lift there and I found a ride back from a driver at the pilot next door. Truckers keep looking out for each other is the only way we will make it.
Horrible service
They were dispatched by my insurance company at 6am for a lockout. I was locked out of my car literally less than 20 miles on the same road away. They have an initial estimate of 60-90 minutes to arrive. Two hours later my insurance got an update of an additional 30 minutes to arrive. Nearly an hour later they finally show up. Took literally 1 minute to get into my car. Somehow didn't get the info that it was already paid for by insurance and wanted to charge me $85 for the service.
Mind you I had been in the cold (35 degrees) for 4 hours at this point. I had no fight in me and paid it. I added 1 star since they did call within 30 minutes to say they were reversing the charges.
Very fast service professional people and great work performed here. I've has many visits to these guys and left happy each time. Did I mention they build some awesome rides
Jon driver truck 15, was very unprofessional, he said hope you dont live very far, cause he was tired. Wouldn't back into the driveway to put car down. Had me drive it off the bed in the road. Then backed uped in the driveway to leave. Granted it was 11pm at night and I have dogs that were barking, but could have still backed into driveway, I have semi's that backed in just fine. If the officer didn't call them to use . (I hit a deer) would not be my 1st choice.
This is a great shop. Good people. They were honest and straight up with what was going on before and during making repairs. Trevor diagnosed the problem and consulted with me every step of the way. He didn't just start throwing parts at it until something worked. When it was finally determined what the problem was (ECM was crashing) they gave us solution options. Great experience overall! Highly recommend Reliable Road Services for your truck or trailer repair needs!
This company is an professional. They cause my engine to lockup. They used either on dd15 to get it started that's wrong. The manager is is an professional talks like a street kid. The biggest lier. Becareful they well not take responsibility once they mess up your truck.
Reliable Road Service serves their name on reliability. I had to get towed down to IN and they did a great job. If I'm ever stuck up in Michigan again they'll be the first place I'll call.
Van broke down on Sunday afternoon, ugh! Roadside contacted Reliable and was told they would be there within the hour. About half an hour later, they showed up. Just needed towed across the road less than 50 yards. Great service!
Our only company truck was down and needed to be towed to repair facility in Grand Rapids. Time was important as the sooner it could be at the repair facility, the sooner it would be back on the road making us money.
We called Reliable and they had a heavy-duty Wrecker at our facility within an hour and the truck delivered within two and a half hours.
We appreciated their sense of urgency.
THANKS
Idiot driver did not know what he was doing. First day moved bus wrong was , popped his air bags second truck took too long, end of day, third truck pulled bus out like I told him to yesterday, I've been doing half of all the work too and I aired up the with my air compressor and followed him so he didn't use lights, then he spends an hour smoking and staring at the connection, then me and my friend are getting pissed and my friend tells him get off his phone and let's go. Then he charges me over double of what I was quoted. 1100 to go straight 2 miles to the junk yard
Having purchased a new set of Sentury Touring tires from Discount Tire of the 16th of October, on October 26, we were traveling 75 mph on 196 and suddenly the passenger side front tire blew. It was raining and dreary. We called Reliable and we were back on the road with in a half hour. Great friendly gentleman came to our aide. Far superior service than we have gotten thus far from Discount and Sentury Tire.
Terrible service. On my way to work, the pothole destroyed my tires. I called this company to helped with spare tires. The estimates time is 75mins. I waited this long, but no one show up. I called them and they kept saying they will be there in 10 mins. I waited another hour and 30 mins.The guy finally showed up. Literally it took them almost 4 hours. I would not recommand anyone for their service, other service around have a better time management and trust.
While my sister and I were returning home to Wisconsin on 196 yesterday (12/27)., we hit a patch of ice and slid off the road. The tow truck driver eventually had to tow the car to a Honda dealer in Holland. He was so nice and reassuring and made sure we were in good hands before he left for his next call. He went above and beyond and we are so grateful for the wonderful service we received.
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