Fast and friendly service. When I called at 6:30 on a Saturday, they were there within 25 minutes and had us back on the road in no time. I am so grateful we found such a wonderful company during a less than ideal situation!
10/10 the best experience you could possibly have when your car breaks! I was 300 miles from home and Adam came and saved my day. On a Sunday! And a holiday weekend!! Absolutely 1000% recommend. The sweetest couple ❤️
Carter recovery service is very helpful and great in a time of need. Fast service and very polite people and good quality work. I was in an emergency situation.Adam whom came and unlocked my vehicle was very fast and efficient. I highly recommended this company to anybody!
Our car was snowed in after being up north for the weekend. There was no way our car would make it up the hill. Carter Recovery was quick to help us and get us over the hill.
I called this company because i couldn't get a tire off my car to change my brakes. They made time on their off time to swing in and get my tire off for me. Small task but a big help. I will always recommend this company for any roadside or recovery needs. Thanks again guys
The owner and his wife were somewhat decent about the price to get my car back but the wife is completely unreasonable and rude! Extremely hard to deal with and all around uncomfortable!
Amazing customer service. Fast, knowledgeable, friendly and helpful. Carter Recovery and the great young man from the Cheboygan Sheriff’s Dept. made getting car knocked out of commission by a deer ? pleasant. They drove us to a hotel and waited while we unloaded a weeks worth of vacation bags, bikes, clubs etc. SO grateful!
We were 20 miles from getting home. Flat tire. Traffic was heavy, going too fast and would not move to left lane. A wrecker guy was trying to put us on the wrecker but having a rough time with trafficand pouring rain. We had been on the side of road for 3 hrs. . A big Carter Recovery wrecker was heading north, turned around and parked behind us, slowed down traffic and they moved to left lane. He sat there until we were on the road again with vehicle in tow. Thank you so much for Carter Recovery s help.
I really want to thank whoever the driver was last night august 1st on us 127 south bound just north of Ithaca. I work with Bob’s auto body and towing out of St. Johns, MI I was picking up a vehicle on the side of the highway in the down pour rain yesterday evening and whoever was in that area at that time took time out of his day to stop back behind me with his lights on to help divert traffic. I greatly appreciate this driver for stopping and making sure I was safe even being from a different company. Thank you so very much sir that meant a lot to me and the customer I was picking up. Great kind people still do exist.
These people are awesome! They saved me a lot of money and frustration. My girlfriend and I took a drive to the mackinaw Bridge (254 miles from home) and my water pump pulley bolts decided to fall out rendering my truck useless on a Saturday night with no parts stores open and a hefty tow bill in my near future. These guys came right out with bolts and the tools to fix ! ?highly recommended extremely nice people to do business with 10 stars. Thank you guys again !
It was a Saturday evening and I locked myself out of my vehicle. They were quick to answer, locate me, and help me out. He was able to unlock my car within seconds. Hopefully I don't lock myself out of my vehicle again, but for anyone who finds themselves in this unfortunate situation I would strongly recommend this service!
There's a reason he's the first to pop-up on google!
Great service! I had a flat in the middle of the night at my hotel, they came out and had it fixed before my kids woke up. Driver changed to my spare and plugged the hole in my flat tire. They saved me a huge hassle
Carter Recovery has helped my family and I numerous times. They are always fast, and go above and beyond to help you out. I would never call any other company. I definitely recommend Carter Recovery 100%!!!! Thanks for being awesome guys! :)
Two motorhome tires went flat 7 miles before the Mackinac Bridge on I-75. The tires are specific size and hard to find. Adam helped us locate new tires and even swapped them out on the highway for us! Great service at an affordable rate!
Could not be happier with the service. Extremely fast, very professional, and made a horrible day of mine turn into a not so bad day. Highly recommend that if you need service, don't choose anyone else. I cannot speak highly enough of these guys.
Driving home to MN, our RV broke down in St Ignace on a Sunday with all auto part stores closed. Adam picked up our part in Cheboygan and brought them to us. Excellent customer service!
I am very impressed with their service. I broke down a long way from home and they came with an extra vehicle to fit all of my passagers in and they would not take extra money even though the insurance company said they will not pay extra for an extra vehicle. We ended up going to a garage that was closed that the insurance company sent us too and they brought me too a good service garage. Very nice, kind, friendly people. I highly recommend this service.
I guess you gotta catch this guy in a good mood if ya want to be treated fairly. He charged us $200 to pull our van a few feet when it went off the road. He has already admitted he was in the wrong to others...but we have never received a refund or even an apology. Proceed with great caution.
When I called Adam at Carter Recovery to help haul my truck, he was very prompt and careful with my vehicle. It was very reassuring to have someone treat me and my property with respect and kindness. I will definitely be calling Carter Recovery if/when I'm in that kind of situation again!
Had to get a car taken off a semi with a flat bed. Called Adam and right off the bat he knew what we needed and how to do it. Drop of a hat he met us and was done super quick. Great work no hassles would totally recommend to anyone!
From being locked out of my vehicles, to needing to get out of the ditch, to needing my car jumped, Carter Recovery has been there everytime and my go to for Road Side Assistance!
Never had to call more then once to reach them, never had to call again to see if they were on there way. They are quick to get to me and safe and always had my best interest in mind! I will recommend them always to anyone and everyone!
Carter Recovery is where it's at!
I have bad luck with cars. Carter Recovery is always there for me when I need them. They are quick to respond, good prices and very personable. They don't act like you pulled them away from something better. I will never use anyone else.
Had my car break down while I was on vacation. Went with Carter from the reviews, and I'm glad to add to them. Pleasant, professional, and a surgeon with his equipment. I would strongly recommend anyone in need of towing call Carter.
Adam has always been great when I have needed him, very quick and helpful. He is not afraid to get the job done no matter the job. Carter Recovery is reasonably priced and very reliable.
Best towing company in the area by far !!!! Recommend them to everyone hands down. Drove out of their way in the freezing cold to tow my car home late at night ... very reasonable price and outstanding service !!!
Carter Recovery has hauled not only cars for me, but also a chicken coop. No matter how crazy my towing requests may be, he always comes through and does an amazing job in a professional manner. This is the first business I recommend when someone has towing needs in Northern Michigan!
1505 E Sturgeon Valley Rd, Vanderbilt, MIDiesel engine repair service
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