Reed City Towing saved my life! After sitting in my car in 19 degree weather, RC towing showed up earlier than their promised arrival time. The driver allowed me to get warmed in their toasty cab while my car was very efficiently loaded. They hauled me to the nearest EV charging station and off loaded it with the exact presion need to allow me to plug my car in to charge. One inch over and the charger would have been out of reach! Can't thank them enough for the rescue but hope to never need their help again!
I called for a tow with a truck bed and that's what came. I was being towed to Big Rapids from Evart.
I received the invoice and had it paid before they arrived to tow me.
They were a little late picking me up, but road conditions being what they were, it was understandable.
Then, there were several calls between dispatch and my driver. I heard the driver say " I'll be at the shop soon." I had to ask, " we're making a pit stop?" He then told me that he had to switch me to a different tow truck and driver, because he was needed for a different tow.
My truck ended being transferred to a regular tow truck, after I repeatedly told them I needed a flat bed.
The new driver also left my vehicle running while it was being towed, which I asked 3 times why that was necessary (since I thought it had an issue with the alternator).
The driver only responded that it was "an extra safety precaution, " but wouldn't elaborate why.
Once my truck was at the shop, it was determined that it was a leaking water pump, which left unchecked (by running it) could have led to a cracked engine block.
I will not be using Reed City towing services again.
In Reed City they were right around the corner, and that allowed me to have little hesitation to start my day. 01-19-2026 Once again Johnny on the spot, quick, efficient, friendly, and done right !!!
They brought the right equipment in a very timely manner to snatch my 160,000# truck out of the soft ground (and hole) that I managed to dig myself into. Very professional and friendly.
The driver did not know how to tow a Prius. He failed to locate the towing hook and instead used a towing strap which ripped loose the bottom heat shield resulting in damage to my car. He was a nice guy but not knowledgeable in towing a Prius.
I had to have a semi towed to my house, they were easy to talk to, hassle free, and they were pretty quick too. If I ever need a tow again they'll be the company I reach out to.
Very quick and professional from the start to the end.. The guy who came was fast and new what needed to be done the faster safest way definitely will be using if need again.
Flat tire, dispatch made it worse trying to figure out what he was talking about payment. Jeff the driver did show up pretty quick, however he didn’t have an air Chuck to add air to the spare tire and didn’t have a psi gauge to know how much air was added. Overall I got back on road so goal completed
Reed City Towing was very helpful for roadside assistance. Blake compiled all information via phone and the driver assisted within a half hour. Thank you RST.
I would recommend this place everytime, truck was non drivable and in a field and they came and picked it up no problem. There price was definitely reasonable as well, I would use them anytime.
Trent arrived in the time frame given to us and got our truck quickly off the side of the highway. He provided excellent service throughout the ordeal, even in the pouring rain and cold conditions!
Dustin showed up to tow my truck he was great in every way he did reed city towing well I've got no bad words for him or the company would recommend to anyone
Trent at Reed City Towing was awesome! Arrived in a timely manner on a late Saturday afternoon to unlock our car for us after locking our keys in. He was very professional and efficient, not to mention friendly as well. Highly recommend and will continue to recommend to our friends/family, Reed City Towing
Dustin from Reed City Towing was absolutely amazing! He not only helped me out quickly but also kept the mood light with his sense of humor and great conversation. On top of that, he gave me some really helpful advice about car maintenance that I’ll definitely be using. Excellent service all around—thank you, Dustin!
Wonderful service on a rainy Sunday. Dispatcher very pleasant and responsive. Trent, the technician, was super polite, very safety minded, and did a great job replacing our trailer wheel and tire. Very quick and reasonably priced. Would highly recommend.
Had to tow my car to a new house. Dustin was a massive help solving the problem of how to get it out of the garage how to unseize the brakes and putting in down in the new driveway. Driver even helped me move a heavy saw I had in the garage. Super helpful and great to chat with.
Needed a flat tire changed on my camper, the lady who took the call on a holiday weekend was very professional and helpful. The driver was very nice and changed it quickly and for us back on our way
Bryan was very quick to respond, changed our camper tire that would have been nearly impossible for us to do. Very professional and we will definitely call them again if the unfortunate happens again to us.
I had a blown tire on the expressway and felt completely stranded—but Reid City Towing came to the rescue fast! The dispatcher was knowledgeable and friendly, making the process smooth from the start. When GOUDY arrived, he was efficient, personable, and got me back on the road in no time. Truly five-star service—I can’t recommend them enough! ⭐⭐⭐⭐⭐
I called Reed City Towing to assist with towing a Ford pickup to a local dealership. I spoke with Christine on the phone and she was incredibly kind and patient with me during her questions that were out of my realm of knowledge. She ensured our vehicle and operator would be picked up within the hour, and offered to transport our driver as well. Our operator was picked up in a timely manner, and said that driver Brandon was incredibly kind to him. He even helped him gather his belongings out of his vehicle and assisted with figuring out transportation from the dealer. The kind of customer service provided was incredible from the very beginning, to the very end! Hopefully we are never in a position to need towed out of state again, but if we are I know exactly who I am calling without a doubt!
They were there fast The dispatcher said 20 mins & She was right on about the time & Jeffery gave me a ride back to my place I'd Definitely Use Reed City Towing Again.!
But Let's Hope It's Not A Serious Time Next
Great Job Reed City Towing..👍🏻 Keep Up The Great Work
I tell you what when my day turned to crap reed city towing was there. They were very courteous with me from the first hello. The driver was great. Although I hope never to have this issue again if I do and it's in the area I will call them first. Thanks for getting my baby home. Stay safe out there and keep the wheels rolling.
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