Absolutely AMAZING service all around from Adlers towing! My car broke down on my way to work around 10:00pm I called for a tow from another company, waited a couple hours and they never showed up. I called Adlers and they were so polite and understanding on the phone. Called me back a couple times with ETA’s and arrived in less than an hour. Jon, the tow driver was so nice and friendly. He had my car and myself back home safely and quick. And offered his warm truck for me to wait in as he was loading up my car. Thank you so much for your fast, warm and friendly service. Being stranded in the cold in Pontiac at night isn’t ideal, but you all made it right!
Be careful the laziness of their drivers will come back to haunt you
From dragging vehicles by the tierod bending them causing front end damage To charging u a arm and a leg for hooking up to cars like the repo man idiots
Thank you so much Adlers Towing for getting me back on the road ! Steve from Adlers was absolutely fantastic today! He was quick to the jobs site, friendly, and knowledgeable! Adlers Towing was sent to my location as part of my roadside assistance and Steve got the job done when the other guys couldn’t! Thanks Again, Adlers ⭐⭐⭐⭐⭐
I would like to start off by saying Adler Towing company and Mr. Randy W. Are True Professionals, I had a very positive experience with them tonight, fast response time,very Courteous,, Mr. Randy W handled my Vehicle like true professional!!!! If your a ever in a situation were you are need of a Top of the Line Tow truck company I highly recommend Adlers Towing, again thank you for being Professionals.
My Envoy ran out of gas and Randy W. saved my day. Was a little late for work because of running out of gas but Randy was very helpful.instead of being god knows how late, I was only a couple miniutes late. He was very professional and nice Thank you Adler for having such a courteous employee on staff.
Randy W more like Randy is a breathing walking talking W, W employee never met someone so nice and friendly Randy got here quick and got me out in no time at all. Even gave me some advice about the car, if all the employees there are as good as Randy this place is the 5 Michelin star of towing companies!
I greatly appreciate the service they provided; their staff member, Randy, was very courteous and kind. He is the real deal, and this is why this business deserves five stars
I just want to take time to say please go use this business the tow guy Randy was a life saver I was having a rough time and he and his boss look out for me like no other would... thank you so much you was a life saver.
If I could rate this company a zero I would I broke down in the middle of telegraph and they made me pay $100 to move the car 5 feet off the road I didn’t even call them but they told me if I didn’t pay them $100. They were going to impound my car absolute highway robbery do not recommend
Update: still $100 dollars To move a car off the road 15 feet is highway robbery and using the sheriffs department to justify it is dirty. Somebody should look into that and threatening to impound the vehicle If I couldn’t pay it Is blackmail plain and simple
I couldn’t thank Larry enough today for helping me move my 55’ Chevy 3100. He was so respectful of my classic truck and truly went out of his way to make sure every aspect was correct.
Great service today. I got my bus towed and needed it in a very tight spot. The driver name was Tyler. He did such a great job. The guy that was with him was also great(forgot his name) definitely recommend.
We had the absolute pleasure of working with Adlers Trailer and Towing for the delivery of our new garden shed to the Hess Hathaway Park & Rec Community Garden. From start to finish, the experience was smooth, professional, and incredibly efficient.
A huge shoutout to John and Jim for their amazing help—they went above and beyond to ensure everything was perfectly in place. It’s always inspiring to see a local small business supporting a local community. The transition was seamless, and we’re so excited to have this new shed as part of our garden space.
Thank you for helping our community grow—literally and figuratively!
Thank you from all the Hass Hathaway Community gardenWaterford.
These guys are awesome, especially Frank who helped me today after I blew out a tire on my Tesla. I was extremely nervous about towing my Tesla as there are a lot of intricate parts that I was worried about, but Frank completely made those worries go away with how calm and collected and knowledgeable he was about how to handle my car. Could not recommend them more
“Unfortunately, my friend locked his keys in his car when he came to visit, and we weren’t able to get in to retrieve them. Adlers was able to dispatch a driver promptly, and Andrew unlocked his car quickly and professionally. He had all the necessary tools to get in without damaging the door or window.” We were happy the price was so reasonable given the speed of service.
CONSUMERS BEWARE: Absolutely corrupt towing service contracted by a corrupt police force. UPDATE:
The tow yard finally returned our car after 5 days and hundreds of dollars. We are the victims of a hit and run, and this process is actually worse than the accident itself.
The man who picked up our car after the hit and run (The police called Adler’s towing) offered to take our car to the tow yard for $275 and then move it to wherever we wanted the next day for about $6. He said all we would have to do is call and direct the car to its next location: no need to be in person, as we would be out of town for months.
When we called the next day, the woman on the phone let us know in no uncertain terms that we wouldn’t be getting our car back unless we were there in person with around $600 in cash. Until then, we would accrue a daily charge. Additionally, the tow to our place would cost us again.
She then kindly offered to take the title of our car and wipe the charges (how sweet!) The car is not totaled by the way. Just damaged.
The business obviously wants to force us into turning over the title to them in whatever manner possible.
After a lengthy process and notarized letter, our car has been returned.
in reply to Adler towing’s response, a review IS an opinion on a business… hope that helps
I see that you have offered to contact us over the phone; however, you are well aware that we have been on the phone with you for hours over the past week as you have attempted to scam us at every turn. Your employees are some of the rudest people so have ever encountered, but again, i’m sure you already know that.
Can’t express enough how awesome Adlers Towing is. With the amount of times I needed them they never disappoint. Their tow pick up’s are super quick. Everyone that I have interacted with is always smiling and answers all of my questions. They are insanely kind and simply an amazing company all around. I share their info to anyone and everyone I know. I will always use Adlers!!
Update! November 11, 2023. Adler is my go to company ! My 2021 RAM died on me today. I called Adler and explained I needed a flat bed tow for my truck. They were on-site in 29 minutes and took it over to Belle Tire quickly enough for them to repair and get me my truck back today ! I can't recommend Adler enough ! These guys are unsung heroes ! To recap Adler A+ , Belle tire A+, RAM D-
Don't believe the couple low ratings people have given them. They've helped me a bunch of times and no matter who shows up they are professional, skilled and timely !
Their pricing is very reasonable !
---- Adler did another great job for me ! My insurance company failed to get me a tow after 3 hours while it was below freezing and snowing. I called Adler and they were there to help me ASAP. Matt was friendly, professional and knew what he was doing and made my horrible day a lot better. I highly recommend calling Adler / Matt foe all your towing needs ! They will take great care of you !! Thanks again Matt !!!!
I had a very unfortunate experience with this company I’ve only known for a week about my car being impounded and this company is telling me it is going to cost 800$ to get my car back more than half of what I paid to buy the car. They told me that I did not respond in a timely fashion but I just received the letter a week ago. So they did not notify me in time. When I tried to call again to speak to someone the refused my call multiple times or kept me on hold for an hour then hung up. This is so outrageous I’ve never experienced this before. Please if you are getting your car towed DO NOT USE THIS COMPANY. It’s a scam.
Adlers was there to help when my classic car wouldn't start quite some distance from home. Evan was quick to arrive even though I was out of their normal service area. The truck arrived with all the specialty equipment necessary to transport my car without ever needing to touch more than the tires. I'm very pleased with the service and professionalism.
I recently went into a ditch on an exit ramp, making it a difficult job to pull out. Other towing companies said they wouldn't even do it. Adler's asked me to call them at a more low traffic time, and when I did, they got my car out before I even got there! It was an awesome sight to see my car ready to go, and the friendliness of the driver and the affordability of the job were stellar! I had a good experience with this company from start to finish!
We were still waiting on AAA to send A tow after 6 hours. I Called Adlers & they picked up phone immediately (15 min wait each time we called AAA). Were out to us in 30 min - their drive time We needed a flat bed- no problem. Great driver. Very happy with their reasonable price & they were my essential hero today.
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