This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Acme Auto Parts in Pontiac, MI scores 92/100: overall highly rated for knowledgeable, friendly staff (Shad/Joe), strong pricing value, and a wide mix of new and used inventory. Many say parts were easy to find or order, with fast shipping, short waits, and items ready on arrival. Service is generally helpful, with 30-day warranties noted by some. Weak spots: a few serious complaints about vehicle buyout price drops (catalytic-converter disputes) and one wrong, fuel-smelling part. Yard organization/self-pull info is unclear.
Address:
986 Cesar E Chavez Ave, Pontiac, MI, United States
What clients say about Acme Auto Parts in Pontiac (MI)
Do NOT trust these guys. They screwed me put of a Engine. They sold my mechanic a BRAND NEW engine for 1100 and sent him a USED engine...Now theyre trying to make ME pay the return shipping. Not only do they not have a license, they also provide NO Warranty or shipping info on their website. They just make stuff up as they go..
Bunch of scammers
This is the place is the best for parts great deals and great service shad was so heapful and saved me from making a mistake. The item was too small for my car and he took out a measuring tape and showed me it’s the wrong part unfortunately I had to buy the part more expensive but he still saved me from aggravation of having to come back. I will def be coming here for every time I need to fix any car I have!!! I would def recommend this place
Drove 4 hours to pick up H2 hummer sunroof from them! It was a really good price and works great definitely well worth the drive! Exceptional service! Guy at the counter was very helpful!
06 Highlander, ran fine, blown out tire and rotted muffler, city wanted it gone, I didn’t want to register and repair it, so I called Acre, who offered 500 about 25% its value, but I needed it gone so I accepted the offer. He says dispatch will call
This is Saturday 1 PM. Dispatch cause says they would be here in an hour then three hours later they don’t answer my call or my text. I start shopping around and he calls and says he had a flat and can be here by 8:30 at night. I decline and tell him to come over in the morning .
He shows up Sunday morning goes under the car take some pictures says the catalytic converter Has been replaced with a cheaper model. Then offers me 200 bucks.
I’m between a rock and a hard place because the city wants it gone. I don’t wanna fix it and I don’t wanna pay to insure it and register it. And I sure don’t want to pay any city fines. At this point, the dispatch guy has the Sales guy On the phone offered me 250 to tell him my walk he gives me three and let them chain it up and pull it out
Sales guide didn’t say anything about Cadillac converters. Also the catalytic converter on that thing look pretty rusty. Who would flip out a Cadillac converter why wouldn’t you just replace the pipe? We’re in Michigan nobody cares.
Pretty sure they hustled me out of 200 bucks on a vehicle that’s worth 10 times that.
So yeah, I wouldn’t suggest these guys unless you just need the car gone. There’s too many honest people out there to give these guys any business
I don’t know if I’d recommend this place to anyone. The part I received reeked of gasoline and was not the right part as the pictures. Doesn’t fit whatsoever. They tried saying it was my fault and it literally was NOT the part in the picture that WOULD have fit my car. Instead they send me something I can’t even keep in my house because it smells so bad. Even If it did fit I still wouldn’t put that in my car with it smelling that bad.
Man listen these guys the best!!! Any help you may need they take their time while you upset lol (because who’s really happy they need car parts)
They have both options for new and a huge selection of used to fit your budget!!! Just always make your day a little easier!!!
Great prices for parts you'd normally pay out the nose at dealer or AutoZone etc. Don't ever go to dealer if you have just a little mechanical ability. For example, I had a wonky drivers side master window switch. Manufacturer (Kia) wants $200 for this part, acme had oem part for $40. 10 minute job to replace. They also have a free 30 day warranty. Go see Chad and the gang, they'll treat you right.
They offered me 700 for my truck over the phone. I told them I'd get few more quotes and get back with them. I received similar quotes but would have to wait a day for the others. I called acme back and they came within an hour and did the classic bait and switch.. dropping the original agreed on price to 600.. stating it was an aftermarket catalytic converter. Lol. I am the original owner and am positive it wasn't swapped out in the 20 years I've owned it. That's bad business.. I'm 100% sure the driver put the extra $100 in his pocket..
Excellent communication and fast shipping! I needed a replacement Tesla radio screen and Shad went above and beyond compared to a lot of other salvage yards.
I want to turn my trailblazer in they told me that if I drove it up there they would give me $550 for it. They're not even on Williams lake road they're on Dixie highway so none of their information is correct I would never suggest these people to know one. I'm calling the Better Business bureau on that that's false advertisement!!!!
Really cool guys and had the parts that I needed but unfortunately both parts I received from them were damaged. Ordered a “new” fender from them, that was damaged in box. Ordered a headlight from them that had a deep scratch but couldn’t see it upon pick up since it was covered in dust so once cleaned i noticed it was damaged a little. No refunds on any body parts which is a little out of the normal since most of these places accept returns and at most charge a restocking fee. Just a heads up that they don’t accept returns on new or used body parts so double check. Again cool guys but after going here I am out of $250 and stuck with damaged parts
The Website said they had the part. They actually had it. I didn’t have to pull it off the car myself which save me a tremendous amount of time. Plus I got a discount because they’ve had the part for a long time so if you need a part I’d come here. Quick fast professional and worth the drive!
Acme Auto Parts is a top-notch salvage yard that exceeded my expectations. Their knowledgeable staff provided excellent customer service, helping me find high-quality used auto parts for my vehicle. The parts I purchased were in great condition and performed flawlessly. With a well-organized inventory and high grade customer service, shopping here was convenient and efficient. I highly recommend them for anyone in need of reliable used auto parts.
I can’t thank Dylan enough! He was the best!!! Called today for an amplifier and he got it in took care of everything for me before I even got to the store, wonderful experience with Acme Auto parts!
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