What clients say about Blackhawks Auto Repair in Ortonville (MI)
It took me months to even think to write this but it needs to be said. I took my truck here for a caliper replacement, no big deal or so I thought. Was giving my truck back same day after he test drove it. I drove 20 mins down the road for my caliper to fall off while trying to stop! When I called and told him what happen the response was.... "Oh yea I couldn't get the bolt back in" I have not been back since. Have had nothing but issues with that side of the vehicle every since.
Great, honest service. I was from out of town. I needed an honest inspection of the used vehicle I was about buy, and did. They treated me like Fam! Thank you!
Have had repairs done here since they opened. Always courtious & professional. Have had several vehicles fixed here. Always get a estimate & is explained to me well. What I needed done to make it write. Great business !
To the unkind gentle who was working at the counter today. I was trying to point out that your businesses American flag should be at half mast in remembrance of the students who lost their lives at MSU. I wasn’t expecting to be treated like an annoyance and asked “who died?” Class act.
Slow and horrible service, drove my car in yet when I got it back I needed it towed out, which is costing extra money I didn't think I would have to spend?! Never going here again! 👎
Dave has to be one of the most incompetent mechanics I've ever come across , lied about using factory parts etc . Took in a running car and had to have it towed away. Beware @
Evie is knowledgeable and friendly as a reception individual. Explained the problem I was having with my vehicle after having it towed in. Took the mechanic less than a week to diagnose and repair my vehicle! I had it at another shop previously for 4 weeks, and they had no clue what was wrong, Had it towed to Blackhawk auto and....TA DA. Price was good too. Highly reccommend.
I went here for a ecu the said the part was $260 and they did it then I checked online to see the price for the part it was $160 then gave me $250 in labor after that so it more like 360 dollars in labor definitely not honest company never going here again
I took my 7.3 powerstoke in for a water pump replacement, dropped it off first thing in the morning and had I done by the end of the day. They did a great job couldn't be happier.
I have been bringing my vehicles here for 10+ years. I will NEVER take my car anywhere else! This shop has been nothing but wonderful to me and I trust their work completely! Thank you for always taking good care of my cars and for the honest and accurate work you do!
I took my vehicle in because it was overheating sometimes. He saw that the radiator fan was not turning on and wanted to charge me $300+ to change the fan unit. I took it home and a friend suggested I check the fuse. I did. The fuse was blown. I changed it and the fan works fine. Owner seemed to be bragging that he charges the same rate as the dealerships.
My elderly disabled mother took her van in for overheating. They told her it was the water pump and charged her almost $500 to replace it. She drove it twice and it was still overheating. When she took it back in they noticed right away a fan wasn’t working and charged her an ADDITIONAL $220 to replace that (tried to charge her even more when she arrived but she had the paper quote thankfully). They also removed a part that she used to open her hood (it was broken but there was a pull string to open it still) they removed the string and want $175 to replace that too. I’m disgusted at the way she was treated and condescended when she was frustrated about the original repair not solving the issue. In good faith, they should have acknowledged the original incorrect repair!
Took my truck here for a second opinion after another facility told me I needed $600 of front end work. I left my truck with them, and they drove it and inspected the front end. I was told that I did not need any work to the front end, and they also advised that an alignment was not necessary since the truck was within spec. They charged a fair hourly rate for their time. The owner was knowledgeable, friendly, and trustworthy. I would recommend this repair shop to others.
Not honest or apparently not qualified. Took a car I was thinking of purchasing from the dealer across the street to have it inspected for potential issues. The mechanic said the car was primo. Ended up purchasing the car. Right away I’ve had to replace 2 front studs, 2 rear broken coil springs, heat shield studs rusted out, sitting on exhaust pipe causing annoying rattle. This should of been easily detected according to the repair garage where I took my car to have it repaired. Be Aware!
I highly recommend this mechanic, gave him a problem car and he was able to fix it in a short time. His prices were not bad at all for all the work he did for me. Me and my wife are very satisfied with all the work he did for us.
Had some good work done by them. But the last was not good. Won't be going back. The man is arrogant. Wouldn't fix a tire sensor they broke when putting on nee tires. 3 of the tires had 60 psi in them when I picked up my car. 5 of the lug nuts they didn't put the socket on all the way and twisted the.. they had them on so tight hed to use a 1/2 breaker bar and cheater pipe to get them loose.
I will never take my cars back to this mechanic. He was dismissive and arrogant. They replaced an alternator on my car and when I went to pick it up the battery was dead. I asked for a jump and although he gave me a jump he told me he didn't have time for my problems. I will never go back!
Overpriced slow shop that tries to talk over your head with snobbish attitudes. They hardly warranty any work and it's sub par at best. Shady and avoid.
I gave him a One because a Zero is not a option. How can anyone stay in business when he does half a job and expect the customer pay more to finish it.
I like to support local businesses, but my vehicles will never see his shop floor again..
horrible service and extremely slow, not honest people at all and are too expensive, i cannot stress enough how bad the service is and how dishonest these people are, they are way too overpriced also, i would NOT recommend them to anyone
I have had lots of work done over the years and have always been 100 percent satisfied. From a motor replacement to tuming kits and oil changes. Warrenty work and cash jobs. They are the guys to see!
Not very honest. Over priced. Mediocre work , wonder if the mechanics and the owner are actually qualified to work on vehicles and licensed? The female answering the phones needs to learn some phone etiquette and customer service skills. I do not recommend at all.
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