Bob Adams Towing in
Auburn Hills (MI)

Quoted one price three times and when we get to the destination given a call and said so and so made a mistake but they're going to give me a discount and "only" charge me 20% more than my quote. Scummy and poor inter communication. Do not use

The owner was very, very helpful to my family. She went above and beyond to help me they are the best there.

A wreck is never a great experience, but the tow driver was absolutely great. So kind and respectful to us and our car. In the office I spoke with Jennifer, she and her husband Joe are the owners. Jennifer was so kind and caring helping me get the plate and remainder of stuff from the vehicle. Everyone was really great! I highly recommend using them!

These guys are very awesome people to work with. Thank you! Amen ?

I don't know, maybe this company is usually a good service, heres what I know... They quoted me $95 however got there and tried to upcharge me an additional $30. Even tho we could get my car in neutral. Make a long story short, I ended up calling General Towing and they came out within 15 mins and towed my vehicle for $85 and thankfully I really appreciated that, helped us out a great deal. The kind of work this particular company does, makes it though to believe they have a genuine 4.3 stars. But hey maybe they're normally cooler than what was displayed. I mean even Steph Curry miss free throws sometimes.

This is long overdue but Joe at the Auburn hills location is a godsend. He is extremely helpful and will work with you to make sure you're all set.

Towing and lockout services are prompt and well priced. Every driver I've had come out has been respectful and knowledgeable, and Rob and Jim are always easy to talk with. They're my go to towing service in the area, for sure.

I can not say enough good things about the tow service that I received on Jan. 2nd after AAA left me and my son stranded to die on I-75. Mr. Jacob was very reassuring and caring regarding the danger that we were in on I-75 and had a very polite, pleasant and professional driver, David, there in less than 10 mins to tow the vehicle. There is a whole separate issue to be addressed with the police department handling and the lack of service from AAA but I won't let that steal the shine that Jake's deserve. I can't thank them and recommend them enough. May God forever bless this business and their employees.

Jake's towing Was very helpful these last few days. They couldn't assist me because they were tied up. Trying to help the police department with the car on the highway. But they gave me another number to call and the other tow truck came. Thanks Jake's Towing

Called Jake's after my big rig broke down on side of road. Quick response and excellent rate. Hate to have to call a tow truck company but would not hesitate to use again. Thanks!!

Had someone come jumpstart me car. Both the guy on the phone and the guy helping me out were very friendly. I was 1 mile away from them and to jumpstart took literally 1 minute. At first I thought I didn’t hear right, but I was charged $55.

Well I set a appointment up for 10 am today 7/14/20 to have my truck towed to a repair shop and 10 am came and went so I finally called them about 11:45-12pm and the dispatcher said they never knew to send a tow truck ??‍♂️??‍♂️ So he said sorry and they would have some one out here in 20 min I was irritated because I have so much to do but I waited and here it is almost 2pm and I call and he said they had something going on and it be 20 minutes now I'm mad but still wanting the tow I ask to get a discount or something for the inconvenience and he said nope can't do that and I told him look I could've called another tow truck and before I could finish he said do that I said then kool never mind I'll call another tow company. That is what you can expect from this company if your sound black and live in pontiac And I say sound black because I am a Latino and regardless of race no one should be treated this way

I was in the middle of a custody exchange when my brakes went out in my truck. I was stranded with my kids, and my 12 year old dog without a leash. The lady Jennifer was so helpful trying to give me the most accurate quote for towing, and when the gentleman showed up, he had a dog leash with him, all thanks to her. They were truly prepared for anything, he arrived earlier than expected, and the cost was cheaper than expected too! Highly recommend!

I was near Jake's so I called them for a tow & they were more expensive than other tow places ($65 + $4 per mile). The Jake's guy who answered my call was friendly tho. I chose a cheaper tow company that was also $65, but didn't charge for mileage (General Towing). General's guy who answered my call was friendly too & the tow driver was awesome!

I was in a fender bender and Jake's Automotive got me off the road within 10 minutes of it being called in. I was upset and emotional going to see my car afterward and everyone there was so comforting and friendly. Specifically, Janice, Devon and Doug were extremely helpful in assisting me and giving me as much information as they possibly could. I highly recommend Jake's Automotive.

My son had an accident in our truck and using Jake's Towing for a secondary tow was a great experience. There driver was friendly and quick. I had issues with my Auto Club but Joe was gracious, and calming. Thank you Jake's

My experience was great considering I had to have my car towed. I forgot to get the gentleman's name but he was awesome. We talked and laughed the whole way to Suburban Ford and it made it less painful. I would recommend this company anytime. The gentleman said he was moving around Sylvan Lake if that helps. Thank you again for your service.

From start to finish they were very polite, professional and on time.They handled my car as if it were there own. I highly recommend them.

Was one of the best towing companies we have ever had an encounter with! We had a blown out tire on our tow truck and they were the only ones around to even bat an eye to help us! Thank you so much for everything you did for us tonight and hopefully we will have a long relationship of working together in the future! ~Discount Towing

Will make up miles and up the tow fee, charged 38 miles for a 30 mile ride, and $65 tow when they told me $50 over the phone. Profesional driver though.

Totally would reccomend this place to anyone especially in emergency situations like I endured myself. The driver Nick was super friendly and efficient with picking and dropping my vehicle off. He even had reccomend other options that would make it cheaper to get my vehicle back o the road. I've had to have my car towed a couple of times and have never had such a smooth transition. Actually he was so cool I stopped stressing over my vehicle situation

Fast and fair pricing on towing service. Employees were very helpful on the phone and the driver was able to help me with my car situation. Thank you.

Live a few hours away and we had problems on I-75 in construction for 3 hours. The towing company sent Paul, who saved us time, stress, and money. What would have otherwise been a three-day and really expensive incident, Paul went above and beyond to help us and knew what was wrong right away, turning it into a fairly quick and easy fix. Can’t thank and recommend them enough!

Excellent service I called tow service because my car won’t start. I already tried to jump start my vehicle but it is not the battery problem. The guy came and tried to start my vehicle first. Amazingly, he made it. He said it takes more time due to cold weather.

Wonderful service. I called on a Saturday night from a restaurant. Jim was there within 1 hour. He provided top shelf professional service. I would highly recommend them.

This place is a rip off. Car got in accident police called them and they charged outrageous prices and lied about services they provided. I will be call auburn hills mayor and the police chief. The city should stop doing business with them I am filing a complaint and notifying BBB. Also they are closed on weekend and you cannot retrieve your car. They charged us an addition 25 dollars every day even though they were closed and we were there to get car.

Awful. Not helpful in the least, prices are sky high, employees are rude. Please do NOT take your car here and do NOT let a cop call these people (that's what happened in our case). Call your own tow truck from another company and have them tow it to a garage where you can grab things when you need them and don't need to pay a storing fee.