What clients say about Tri-City Used Cars and Parts in Auburn Hills (MI)
Horrible place to do business. I was told they had my parts, and that they would be pulled and ready for me. Upon arrival they did not have my parts pulled, and they did not have The parts I needed. And the owner Kevin was very rude to his employees. PS they are way overpriced for used parts, and you could buy brand new for the same price or cheaper.
Been going here all my 31 years. Good people, great mechanics that dont pull no bs, trustworthy people. Kevin now runs the yard and runs it great. Great prices, great people, best results around.
Called on four separate occasions, and was told an amount of 500 to pick up old truck. Asked for a Saturday appointment, and was told the owner would call to set it up. No call whatsoever. He left me hanging three more times, and I finally went to a real company. I can only assume he didn't actually want to pay 500, or he is as useless as I now believe he is. If you're going to tell customers something, maybe that's what you should be doing, or have the guts to explain otherwise
Owner and mechanics are honest,reliable and fair.I recommend them to anyone.. You can take your car anytime it needs repairs and they fix it, sometimes without charging you
They have a habit of telling you one price over the phone and doubling it when ya get there In person. Went to get an ignition module today that I was quoted $20 for and when I got there the owner wanted $40. After waiting my gas and time I gave him $30 just so I could have the part since I had my mechanic waiting on me for the part. When the part was brought to me by a worker it was just the little clip piece on top and I told him that wasn’t it. He wasn’t sure so he asked the owner and the owner hisself told him it wasnt it and made him get the actual part I needed a paid for. So long story short I got quoted $20 and drove all the way to auburn for them to try to charge me double the price that they quoted all because the person that gave me a price didn’t know what am ignition module was. they TOTALLY lost my business. I’ve spent thousands at that junk yard and they couldn’t even honor a price given. then to top it off, I asked about a mirror for my car and I was quoted $10 more than I can buy it brand new on Amazon with shipping included. The OWER is what did it for me. He is always ornery and treats ya like dirt. Sorry but I’m not supporting anyone that treats me like a nuisance because it’s want to put some money in his pocket and support his business. I even have a $1700 receipt from a motor and installation. I can post for proof and also just to add. It was supposed to be 1400 but they said they could fix the muffler for 300 more instead when my mom went to pick up the car, the muffler was not even so much as touched but they made sure to get there money and a lil extra
I had a s-10 motor replacement that I'm very satisfied with work performed
Kevin was a good man of his word, got me back on the road, should the need arise I would use their services again , thanks again Guys
This may be the place to get used auto parts, but I wouldn't recommend buying a used car here. It is a junk yard that sells cars if that tells you anything. My daughter bought a used car a year ago and it almost immediately began having transmission issues. In that year, she's only been able to drive the car 3 or 4 months at best. At the beginning we contacted Kevin, who could never duplicate the problem when he looked at it. Finally, we decided to take it to a transmission shop and have it repaired correctly to the tune of $2,700. I definitely get that it's "buyer beware" when buying a used car. I'm warning everyone, beware and get your car inspected if you decide to purchase a car from here.
I called all over, and finally, I found tru-city....if it wasn't for this place, I'd still be driving in a doughnut. Their new used tires were at such a low price. I almost thought they were joking and then to put it on. I thought I was making a phone call to the past when prices were normal! When I got their I rolled in and out in 15/20 mins, including putting tire on. It was $35.00 for my size 17 tire and only $10.00 yo put it on!!! AMAZING I took a bunch of their cards and gave a few to friends and set a few on counters at gasstations only because they literally saved me that day, so i wanted to help them too. Moneys tight for everyone, I suggest this place for price and their very nice get it done kinda people. THANKS, you guys saved me that day!
I have used Tri-city Used Cars and Parts for over thirty years. During that time, I have bought every car of mine there. If they need servicing, I won't go anywhere else. They have good, honest prices and do great service work. I highly recommend them to anyone. They treat you like family. That is what keeps me coming back, along with those good prices, great service work, and friendly dispositions. They care and it shows with everything they do. .
I needed a brake line changed same day to tow my camper. Kevin got me in immediately. They even found and solved another issue. These guys are great! Highly recommend.
Guys there hooked me up with some good tires. Changed them out in the cold. Pleasant employees. Forgot I lived so close. I'll be returning to have more work done. Thanks guys.
Kevin at Tri-city Auto parts in Auburn, MI bought a car from me. He had to tow the car away. I will never do anything with him again. It was a very bad experience due to him not securing the car correctly and it broke loose and crashed into my garage door. You do not want Kevin in a position on your property that damage anything you have. I have a security clip to back this statement up. Very bad experience. He was too lazy to attach the chains himself, so his helper did it. Arrogant, dangerous, and incompetent are the impressions left on me from my experience with Tri-City Auto Parts. Beware.
Tried to sell us a transmission that had burnt moteroil in it very dissatisfied had to have my driver take it back to get a new one they wanted to argue with him about the transmission after requesting my money back they then decided to magically have one good this one had good transmission fluid in it and was not burnt out two stars bc I had to come back pay my driver even more and then they argued with my driver over the transmission customer service is a half star
The master mechanic Kevin took great care of me and gave me an excellent deal when I was in a tight spot financially. His work is second to none and will definitely be coming back for all of my vehicle repair needs.
The owner is a great guy I had a car I got from here the engine blew like 2 wks after I got it and they fixed it right away!! He is a nice guy and this is the only place I go!!!!
Very helpful. When they didn't have what I was looking for, whoever I talked to offered to look up salvage parts online and gave me prices and phone numbers for other yards that had the parts I was looking for. Also mentioned the condition listed and other potential options. Really impressed with the service!
Very friendly staff, pointed me to where I needed to go and price seemed very fair for used parts. Wish they had a bigger selection but their customer service made up for their lack of selection
I called for a radiator he told me he had one so i drove 35 mile to his place when i got there he went out back them came told me they were all junk another guy said check car out front which was 2 years older and a Super sport version he pulled it out took hour i had to help took it home it not right and it leaks i called and he told me he dont jave no more to give me and i broke it and if it leaked he wasnt doing nothing about it
This place is a JOKE! Called in the morning about a part, the staff would barley let me even finish explaining what type of vehicle I had. Just kept saying yep we have it. I even tried to verify AGAIN after they said they had it , giving them the make modlm and specs. Drove an hour to get the part AND IT WASNT THE RIGHT PART!!! it had the make and model wrote on it even! I have no idea how they screwed that up. Never again.
This place is great, if you can't handle mud and dirt....don't work on cars....they have always had everything I've needed. The guys that work there are great. Don't call and ask if they have what you need, go there and check for yourself.
2500 Commercial Dr, Auburn Hills, MIAuto parts market
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