If I could give a negative 5, I would. My car was towed due to coolant leak and overheating. Quinn towed my car to bmw and he bent both of my drive shaft when he drug my car onto his tow truck. It was BMWs expert opinion that this was damaged during the tow process, as I had no previous issues with my drive shaft. Now, when I drive I can hear the e brake rubbing on the drive shaft. It is going to cost me over 2k to have it fixed. DO NOT USE THIS COMPANY. The photos attached to this post was provided to me by BMW service tech. I usually don’t go out of my way to write a review, but when I contacted Quinns tow, they didn’t deny doing the damage, in fact, he sent me his insurance info. I filed a claim and I just got a call from his insurance company and they are going to deny the claim due to the tow truck driver stating he didn’t do the damage. I hope everyone sees this post and never uses this company. I have enough expenses, didn’t need to acquire any more. Quinn’s towing needs to make this right!
They wrongfully towed my car when there was no sign posted and charged me an overnight fee from 10p -7a when got my car at 8:30???
465 for a two mile tow and to hold it for a few hours, when I asked to explain the towing laws he tried to cancel me picking up my car because the guy was having a power trip but would gladly take my money without explanation, then blocked my number so I couldn't call back
They even have their lot “secured” with a crappy bike lock and a thin metal gate with a hole in it
I will be filing a complaint, NEVER USE THEM
Took my vehicle and refused to return the vehicle back to me even tho I had all the proper documents to prove it was mine. Wanted to try and keep it for Almost 4 days and charge me for each day when I was willing to pay for the tow that was done and any fee. Had to literally have a police officer call them and tell them To release the vehicle. They were just trying to scam extra money out of someone before a holiday Do not use them. use someone else if you can.
MY MOM AND I WERE STUCK IN MUSKEGON WITH A FLAT TIRE AND NO SPARE. COME TO FIND OUT THE BMW'S DON'T COME WITH A SPARE WHICH SUCKED. I TOLD MY MOM WE ARE NOT LEAVING THE CAR AT BELLE TIRE IN MUSKEGON. MY MOM TRUDY GOT ON THE HORN AND CALLED QUINN'S TOWING. QUINN'S CALLED TWIN LAKES AND SENT JUSTYN OUT TO THE RESCUE. JUSTYN WAS THERE IN A TIMELY MANNER HOOKED UP THE CAR AND GAVE ALL OF US A RIDE 67 MILES NORTH TO LUDINGTON. KUDOS TO JUSTYN A VERY FRIENDLY AND RESPECTFUL YOUNG MAN. I WOULD REQUEST JUSTYN IF IM EVER IN MUSKEGON WITH A FLAT OR WHAT EVER SERVICE IS NEEDED....THANK YOU QUINN FOR SENDING JUSTYN....
Great customer service and very friendly. Got our truck unstuck and back on the road, and Would recommend Quinn's Towing. Mike made sure it was safe to drive. Thank you. Mike
God bless the sweet, sweet driver who got me out of the ditch in my own driveway. He was the nicest man and he was also a lot earlier than the estimated time of arrival!
This is an amazing place with an amazing group of people I highly suggest giving them a call because during one of the hardest times you may experience if it be a major accident, dead battery or going off the road in the winter they are the people you want! They're kind warm-hearted and will be there with a hand stretched out ready to help without being forceful and demanding about payment they literally picked me and my wife and car lol up on the side of the road took my vehicle to their shop fixed it let me go to the bank and trusted me to come back without having anything as collateral they have my business and they will as long as they're open Quinn's towing and Rose Auto salvage my hat's off to the owners and your crew!
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