What clients say about Tuffy Tire & Auto Service Center in Utica (MI)
I want to give a huge shout out to Aaron. I had a flat and drove it up at 11am and he had it done in less than 30 minutes. I expected it to take hours. This Tuffy hands down has the best service I have ever had at a car service center.
The service is good I like the mechanics here and the fastest service I receive .They are employee friends .Hope I visit the store it’s very near to me so I keep visiting you guys .
I went to Tuffy because I had a slow leak in my tire. Upon arrival Ethan was able to get my car up right away and check out the issue. Unfortunately I had a few more issues that needed to be fixed in order to drive out of there safely. Ethan quoted me a very fair price for the parts, labor and a new tire. He ordered the parts immediately and had my car done in a couple of hours. I really appreciate the honesty, care and timely service they provided. I will definitely be taking my business here whenever I have an issue with a vehicle.
Best price, service, convenience and after care I found after shopping several places. Had a flat and needed an emergency 1 tire replacement. Was the only place that helped fix my immediate issue before I got all 4 replaced. Saved about 40% with no wait and honest feedback. Definitely recommend!!
This place is friendly, fair and honest. I will be coming here from now on and recommend them to anyone. Dan and Aaron were both super helpful and informative...they also do not push sales here like most place try to do.
I had a great experience at Tuffy Tire & Auto Service. I came in with a flat tire and they fixed it quickly and efficiently without any hassle. The staff was friendly, professional, and got me back on the road much faster than I expected. Highly recommend them if you need fast, reliable tire service!
I had a nail in my rear tire and ended up needing to get that one replaced and the two front tires. I have no problem going back here. They are honest people, they communicate great, and they gave me a lot of info that I didn’t know. I learned some things in the short time I was there. Everybody treated me well; that’s a big thing to me. Thanks for the help. A place I’ll come back to if I need to in the future. I watched and listened when they dealt with other customers too, giving them info on warranties and recalls on things; it was genuine.
I unfortunately got a flat tired and needed it replaced. On a Sunday Tuffy’s Auto was able to replace my tire in under 45 minutes. Super efficient and friendly! Ethan was a big help and even educated me on what was going on with my car. Thanks again!
I had a nail in my tire. Tuffy was the only place open on a Sunday that was able to patch it the same day. Service was fast and the staff are very friendly. I will definitely be coming back here for future services. 100% recommend coming here.
Excellent experience at Tuffy! I made my appointment online the night before for a morning appointment the next day. My vehicle was in and out quickly and everyone was very friendly. I totally recommend!
They have been helping myself, my dad and other family with our vehicles for years. Never had an issue, never felt up charged, always honest with what needs to be fixed, what they can't fix, and what to keep an eye on. I will be taking all my future cars here.
Great experience! They got me in and out quickly, and everyone was very kind and helpful. I really appreciated how smooth and easy the whole process was. Highly recommend!
Tuffy did a great job evaluating my tires and doing the repairs! Dan was honest, genuine and transparent, not pushy or trying to make a sale. Thank you for the great, quick service!
Brought my mom’s car in last minute because her tire pressure dropped. The there guys were extremely helpful & serviced me immediately. They did what was needed to be done. I was in and out with no charge. I will definitely recommend and return! Overall great experience. Thank you guys!!!
I had a leak in my tire that was getting worse daily, and all of the other tire shops I called in the area said they’d need my car overnight to look at it (despite calling in the morning). I found Tuffy and was able to get right in, they found a small nail and plugged it fast and for no charge, and I was back on the road in less than 30 minutes. I’ll definitely be calling them first for my next repair!
Needed tire rotation called three other places one place told me $50 the other place said $40 I called here they told me $20 so went there one more thing was the gave me the same day appointment the other places didn’t have opening for that day. Overall I was already very satisfied. Once my husband got there they did it for free! And the customer service was excellent he was so nice as well. Literally the best in town.
Very happy with Tuffy Auto Center. Great work and great service. Aaron does a good job of taking care of his customers and very friendly. Service area is very clean and my appointments are always on time. I recommend Tuffy yes been a customer for years.
I brought only the tire, without the vehicle, in order to save time and reduce costs. However, I was charged 29.99 USD for the bad service, and the repair performed was a plug-type patch. I also noticed that prices are not visibly displayed. I believe it is important to point out this lack of transparency in the pricing information.
Very poor experience! Brought car in for a grinding noise, left it all day. The only thing they did was give me quotes for various unnecessary things such as filters and tires, nothing about the problem. Wanted to keep it for another day to look at it, seriously?? They will never get my business, or my family’s business!!
I visited this Tuffy Tire & Auto Service Center for tire rotation service. I easily made an online appointment. When I arrived I was greeted by the friendly and knowledgeable staff. They were able to perform the tire rotation ahead of my appointment. Once completed, I was provided a coupon to apply towards the service, which was greatly appreciated. Great service and I highly recommend them for your automotive service needs.
I recently had 2 tires replaced here. Overall, the tire pricing and the replacement service were satisfactory. The staff was professional and the work was done promptly.
However, I must express my disappointment regarding the pricing of the TPMS sensor replacement.
The shop charged me $129.99 for one sensor (Item: 'MX Sensor 1 w/ Rubber Valve'). After checking online, I found that this exact part, the MX Sensor, is widely available for around $25 to $45 (e.g., $44 at AutoZone).
I understand that labor and overhead costs are included, but a price of $129.99 for a single, non-OEM, generic sensor is, in my opinion, excessively high and feels like a significant overcharge. I agreed to the service because I trusted the shop's suggestion, but the markup on this specific part is clearly unwarranted.
For the quality of the tire work, I would have given 5 stars, but due to the unreasonable TPMS sensor pricing, I am giving 2 stars. Future customers should be careful to check the price of any recommended parts before agreeing to the service.
I took my wife's car in for a flat tire. These guys were great! I was able to get in right away despite the shop being full. The employees and Manager went above and beyond to get me back on the road quickly.
My brakes were making a squeaking noise. I went right over to this shop. They took all four of my tires off, and did a thorough inspection. They told me there were many reasons for the noise, but my brakes were fine. They could have sold me brakes, and rotors. They didn't. They were honest and had me back on the road quickly. This will be who makes my repairs.
Thank you so much Aaron, you have a heart of gold and patience that is unmatched. I appreciate how fast you got me together and kept me informed along the way. You guys are the best. My son says you still deserve a raise. Thanks again!!!
I had a screw in my left rear tire, and the air was leaking fast. I found Tuffy Tire on Google and drove straight there. The team was super friendly and welcoming, and they fixed my tire quickly and professionally. Really appreciate their help—highly recommend this place!
I had a great experience at Tuffy Auto Service! I was in and out in just 5 minutes — fastest service I’ve ever had. The staff was friendly, professional, and very helpful. The facility was clean and well-maintained, which made the whole visit even more pleasant. They answered all my questions and made sure I was taken care of without any hassle. Easily the best auto service experience I’ve had. Highly recommend Tuffy to anyone looking for quick, honest, and reliable service!
