Gordie's Auto & Tire - Chesterfield in
Chesterfield (MI)

Recently had some scheduled maintenance done on my Buick.The staff was courteous, professional and able to clearly answer every question I had. Truly appreciated the complementary shuttle service.

Gordie's Auto & Tire is an excellent place for business. Entire vehicle service was fantastic and timely. Especially after prior service at a local Ford dealership... this establishment has earned a new customer!!

Very reliable and trustworthy service shop. Always able to drop off my vehicle even at the last minute. Fair prices too. Highly recommended.

Appt time doesnt matter I still sat for 3 hrs when it was requested to be a brake inspection. Instead they did a full auto inspection and came back after 2 hrs. I paid $45 for the brake check and then was provided with. $950 “quote” to replace 2 sets of pads and 2 rotors along with the many items “needing attention” was tire rotation.. complete new set of tires were put on 8 weeks prior. After declining the price gouging I had to wait 45 mins for the tech to get off of lunch to pull my car out. Their diagnostic machine also did something to my autos firmware where bluetooth no longer works.. it did on the way in

Went in for a front end alinement. No one mentioned anything about a test drive. My electric water pump needs to be turned on manually if driving more than 3 minutes. They drove my Camaro SS on the expressway over heating it badly. The ECU reduces the oil life percentage rapidly when driven extremely hot. Now my fresh oil change shows zero percent remaining and time to change again. Thanks!

Great service here! Another place told me I needed the engine replaced, these people fixed it without replacing the engine, which it didn't really need. So kudos to you guys!

The best ever . I was referred to them from another person and they got me right in and ready for my road trip back to Florida. Thank you so much for everything!

This place is amazing. Husband truck was acting up and the struggle was real and they helped us and then they were able to let us know and help us and got the answers we needed fast and timely. The truck will be back in a few weeks to get the rest of things done that need to be done. And the way they send information over since we have to pick up the truck after hours is amazing pictures and all and great details. TJ was the guy we spoke to and he was very thorough and the owner Joe is on point with his business. Only place we trust our vehicles. So if you want a trustworthy and honest place to take your car or truck to this would be the place

Gordie's has been my go to for the past 20 years. We moved to Chesterfield recently. They have some great people working at my new location. Very professional and a great place that is very reliable.

First, with the not good, we messed up the scheduling slight miscommunication. They totally redeemed themselves got me in right away took care of everything that I needed to work was fantastic. Would recommend them to anybody and we’ll be back when my truck needs service again.

Had a simple oil change and tire rotation. The staff was gracious and very knowledgeable. Took less than an hour to finish my service. Not only did they check all the important issues on my car, they actually took photographs of all the items they checked. Wonderful experience. I highly recommend Gordie's Auto & Tire, if you have any vehicle issues.

Nora and the guys are a pleasure to work with. She's kept me informed about my repairs, which have been done promptly and at a fair price. Their turnaround is bar none compared to other shops. As a small business owner, I rely on this type of service to keep my company moving. Thanks, Gordies!

Hi, Terry here from Dory Services, I have been taking vehicles to this location for 30 years. I have seen 3 different owners and a few mechanics. When it is a work vehicle they get me back on the road pretty fast, they always do a very good and honest job for me. I will continue going here as long as I am driving and you should too, my hat comes off to little Jim and Patrick, other mechanics have also done work for me and are just as good, Thanks again guys

Great service, I appreciated my car’s complimentary report card too! Oil change and new air filter - in and out in 40 minutes. Highly satisfied!

I was purchasing a salvage title vehicle and needed to get an inspection done before I purchased. Unfortunately, the first place that I made an appointment with lied about the inspection price over the phone and then suddenly it was $100 more when I brought it in. I started calling around to see if anyone was available to get me in at a reasonable price, and Gordie's answered the call! They were very busy that day, but were so kind as to squeeze me in so that I could finish my purchase all in one day since I took the day off of work to accomplish this. The staff were very kind and did a great job. The inspection report that they provide is very detailed with photos, which was great so that I could save it for future reference. Not much of a waiting room right now since they're remodeling, but I'm sure the lobby will be great once it's finished. Thank you again for saving my day!

Took my suv to Gordie's bc my rack and pinion was going bad. They said they'd do the inspection for $79 to make sure. I said BEFORE I signed the agreement "what is your labor cost? " Joe, the manager said it's different costs. I said but rack and pinion what is the labor cost, he again said oh its different we'll look and let you know. I got an invoice for $3600 and labor costs of $159 PER HOUR and it included a pump and another part that I did not need. Had they been honest and said $159 hourly I never would have left it! Just dishonest! Rack and pinion and hoses replaced for $800 elsewhere, no other parts needed.

These guys fixed the turbo in my daughters 2016 cruze when the dealership was too busy and no other shop i found would touch this job. i feel that the work done at a fair price and the car is up and running in a single day. running literrally better than new (based on miles per gallon) thanks to everyone at Gordies!

scammers scammers scammers I paid $180 which doesn't seem like a lot but is a lot for someone my age and someone who works full-time and lives independently. I had a issue with my wipers in the car from a storm. I had bought a purse apart they recommended to buy from AutoZone the wiper transmission they recommended it, they installed it incorrectly sent me home. There was a storm the next day. My car did not even make it through the storm because I could not see. I tried to take it back to get it repaired for free cause I complain that they installed it wrong. They refused to repair it for free me another $180. I took it somewhere else who did it for $100 I even bought the New part thinking that they were right that big Jim's was right and it turned out. I had to return the part I just purchased because it wasn't the part that broke it was the fact that big Jim's technicians didn't install my part correctly. I called and complained and told them I found out that there. Technician had no idea what he doing all they had to say is too bad. So sad. Don't come here. They will scam you install the parts incorrectly so you have to come back and pay again. SCAMMERS go to fanily auto instead they actually have decency

Great communication. Great price. Fast service. Truck broke down and had to choose a local repair shop. Found Big Jim’s was less than a mile away. I called to see if they could accommodate me. They referred me to a tow company who pulled me in. They called the next morning to inform me my truck was on the lift and how much the repair would be. Everything was put back together by the end of the day. They even fixed a couple bulbs that were popped. I was happy I was able to find an honest American owned company when this unplanned emergency came up. Losing a work truck for any amount of time can be a huge set back! Thanks, Jim and staff for the quick turn around.

I am very disappointed in the service here. They did work on my van a few months ago. The people at the counter were rude and spoke down to me. I tried to give them the benefit of the doubt since they did complete the work in the time frame agreed to. They weren’t the cheapest but could get me in the fastest. I referred my mother to them in hopes they could get her in too. They were even worse to her. Their customer service woman at the counter is just nasty. They speak to people as if their business doesn’t matter and you are bothering them rather than trying to get help. They left my mother almost in tears. I will NEVER refer anyone here again. 😔

Can’t say enough good things about Big Jim’s. Multiple workers who have been there for decades, extremely honest and fair on costs, and friendly to talk to (all of which are VERY hard to find in an auto shop). I wish I could give more than 5 stars so anyone who lives nearby realized how much better this service is going to be than anyone else. Multiple times I have brought my car in, they looked at it for a couple hours, with test drives, found out what was wrong and told me an easy fix (or found a silent recall so I didn’t have to pay) and then didn’t charge me anything. I will not bring my car anywhere else.

GO NOWHERE ELSE!! Monica is thee sweetest and ALL around great person! Jim and the crew are hardworking family guys! Stayed late to get my gal fixed so I could have her back for work and my kiddos off to school next day. This crew is compassionate, understanding and just a blessing! Thank you for being spectacular!!! Rare find these day 💎

Another outstanding experience, thanks to Big Jim's Auto. My car was promptly inspected, and the problem was accurately diagnosed shortly after I arrived. Most importantly, their diagnosis and their advice were honest and objective. They did not try to sell me anything. I would recommend this shop to anyone looking for a good honest mechanic.

I’ve taken my Jeep to Big Jim’s a few times and have always received great service. The appointment booking process is very easy and everyone there is so friendly. Their prices are fair and they’re always honest about the work needed. Their work is always high quality. Would recommend!

I hate auto shops, I prefer to do the work myself because of fear of them doing it wrong or the price keeps going up and up. Big Jim's is not like that at all. Honestly and great staff is what u get from them. Ty guys for doing an amazing job on my van.

I would like to start out by saying that big Jim's auto repair is a very very reputable auto repair shop. I brought my 2016 Chevrolet Impala in for repair for a evaporator. The amount of work that has to go into repairing that is just unbelievable. They virtually had to tear my whole car apart they took the dashboard out they took seats out they took to console out they also had to take the steering wheel out to fix my car. They not only did an outstanding job in fixing my automobile Jim gave me a very reasonable price to fix my car. I would recommend big Jim's auto repair to anyone that would like to get their vehicle repaired he is reputable and is friendly and Jim gives you a fair price on your repair. I don't know the young man's name that worked on my vehicle but I was so pleased with the workmanship that I gave him a $50 tip he did an outstanding job and I was very pleased with everything. So please if you need car repair done taken the big Jim's auto repair a 23 mile road in Chesterfield Michigan. Sam Vitale

I was dreading looking for a mechanic ever since I moved here, but I'm glad I found a good one on my first try! Jim was really nice and also did a great job explaining what was going on with my car. I felt pricing was fair, and I didn't have to worry about being sold something I didn't actually need. I'll definitely be coming back here in the future.