What clients say about George's Body Shop Inc in St. Ignace (MI)
These crooks should not even still have a business. The only thing wrong with my truck was a cracked heater core. I brought my truck in 2/17/2025 after MDHHS approved repairs and I was guaranteed by Joe it would be done within 2-3 buisness days. Upon inspecting my paperwork on 2/24 when I picked up my truck. I had no warranty on my parts, no mechanic signature, illegal authorization for charge they claim i authorized in person, i never stepped foot in that shop until i picked it up on 2/24/25. I asked Joe why I had a ticking sound in my motor and my coolant was overfilled. Upon leaving their shop, my engine had a new ticking noise, along with a loud humming sound around 60 mph, my coolant was overfilled, my truck started overheating, I had no oil registering on my dipstick. According to joe from them revving on my truck all morning thats why my coolant was overfilled, which is inaccurate, I waited for my truck to cool and it was still going into the overflow hose. They put the wrong size exhaust on my vehicle, which caused a gasket to blow in my motor. My transmission fluid was past the fill line. I had property missing out of my vehicle. They also got into my locked tailgate, (zero reason for this with the repairs done) and went through my personal identifying information. I asked multiple times who the mechanic was that worked on my truck to see what was performed during the original inspection 1/13/2025. I also asked what they typically do during an inspection, no answer. I just kept getting excuses. When I asked for the first inspection with the mechanic signature on it they told me they didn't have one. I have to have my fan clutch replaced (why my truck has been overheating since I got it out of their shop), my coolant reservoir replaced from it boiling over due to a bad fan clutch. I explained other noises that I heard after the inspection for them to look into and they kept telling me they couldn't find anything there's nothing that they could do. Due to my oil not registering on the dipstick it was causing engine failure, along with a bad fuel pump. They never even checked my fluid levels. I know for a fact when I took my truck in there all of my levels were normal, as i just moved 3.5 hours up there. I made sure all my levels were good before making the long drive. Then, when I get my truck out of their facility, I have no oil registering on the dipstick. My transmission fluid is overfilled. My coolant is overfilled. Lights on my dashboard no longer work, I have a crack in my frame inside my truck.They purposely sabotaged my vehicle, they couldnt keep their word in timely repairs and I was rightfully upset. I wouldnt recommend this shop to anyone. My heater core also only a year old is already having problems, and I can smell coolant, again no warranty. So I'm wondering, did they get it from their used salvage yard? Is this why I had no warranty on my parts that they supposedly had to order? A lot of shady things are being done at this business. DO NOT do business with them. After dropping off my vehicle, locals were telling me all the horror stories of this shop. One said they were charged $500 for a job that was not completed and when they went in to speak up about it, they were kicked out of the office. There are so many horror stories from locals about this shop and I did not know this until after my vehicle was already in there dismantled. Locals will even tell you not to do business with them, please heed the warnings. They over charge on parts and labor for their temu mechanics, make false statements, illegal charges on their paperwork, will steal your belongings, put used junkyard parts in vehicles, no warranty on their work, no mechanic signature and get aggressive when confronted. Don't take my word for it ask the locals everyone knows not to do buisness with them. Attached is my final paperwork from them, no warranty, no signature, illegal authorization and I dont care if its only $3.62, I did not authorize it nor come into their facility from when I dropped my truck off on 2/17/2025.
If you need a tow and are using AAA you will be put at the bottom of George’s list for your tow or your AAA service request might be canceled by him without notice! That is what happened to us. We had a flat which was going to be taken care of quickly by George garage until we found another garage that could replace all 4 tires for us the same day. When I notified George’s of the address change for our van delivery for repair (to Main Street Automotive) we were suddenly moved to the bottom of the tow list. 3 hrs later I called for an ETA of the tow truck. I was informed he canceled my tow requisition!! 3hrs later we were stuck at a rest stop with no tow truck coming!! Thanks George!!
Thanks to Main Street automotive we were picked up within 30 mins and back on the road the same day with 4 new tires!!!
Super friendly service. They saved our family vacation in St. Ignace. They rented us a vehicle while they were repairing our van. If you're in the area and need auto repair, I highly recommend them.
The people at front desk are great to deal with, but the mechanical work is subpar at best. I've been there about half a dozen times and the last few have been a disappointment. Had all new brakes put on, the back squeaks and the front are dragging. Exhaust work done and the 02 sensor reinstalled was stripped, then fell out. I fixed that but exhaust leaks.
I've complained but not much help 😔. They will also have your vehicle an extra day or 2, be prepared.
We had issues with 3 of the 4 tires on our camper. Valve stems went bad on each. The got us in. Got the job done sooner than expected. Explained what they did clearly. And just wonderful people to deal with. Thank you so much
While on a 3 day vacation in Mackinaw City, the brake line broke on our Suburban. This is the only repair shop that was able and willing to help us out. They had the repairs made and the vehicle returned to us by the time we needed to depart. They saved our vacation.
I blew a tire just as I pulled into Sheplers parking lot. Chase drove his personal PK to my location, pulled wheel off and told me to continue to the island to enjoy my day. While I was gone he fixed hole in tire, I got back from a day of fun, wheel was back on car fixed up. Customer service extraordinaire!
We were on a 1100 mile motorcycle trip and was having a leaky front tire. Split tube. They saved the day by allowing us to use a jack and their tire machine. Great people, great service,Thank you
We were camping at Straits State Park in our 5th wheel and noticed a broken leaf spring on our way out. Found George's just down the street and gave them a call, talked with Joe and he said bring it over. They had us park next to building and they had the bad leaf spring off within the hour so we could measure and see the shape. He tried to find a local replacment (for 8K axles) but no luck so I ordered off etrailer.com with next day air delivery. We were able to plug in overnight with water available so we were very comfortable parked there. Leaf springs, matching pair showed up next day around 1pm and Lance and a helper had both of them replaced within an hour. Great service! Those folks were excellent, allowing us to park overnight and getting the job done about as fast as anyone could do it! Thanks to Lance, Joe and Courtney (and another helper I did not get his name)! Thank you all very much - I did make my Friday night perch dinner in Menominee!
George's Body Shop provided excellent service while we were traveling from out-of-town. Extremely friendly and accommodating. We needed our travel trailer hitch torqued properly before we could get back on the road. After calling ahead, they completed the job just as we arrived. We were back on the road in 10 minutes. This was not their usual work order but they treated it like it was their most important.
I highly recommend George's for any mechanical or automotive work while in the St. Ignace area.
While driving Southbound from Sault Saint Marie last Wednesday (7/23/25), our vehicle started losing power but we were able to exit the freeway and pull safely into the driveway of a private business. We called AAA and was told it would be a 5 or 6 hour wait for a tow with no guarantees anyone could show up, or else we should call someone to come pick us up, leave the key and AAA would deliver our vehicle sometime the next day. There were no services nearby and we were two older women alone so this was unacceptable. They also said they didn’t have any tow contracts near us. We ended up speaking to a AAA Regional Manager. He called George!’s Body Shop & Tow in Saint Ignace MI. Due to the severely rainy weather there were no drivers available. HOWEVER, the owner, Lance DeKeyser, took it upon himself to personally come out and handle our call himself! This amazingly kind business owner came out and retrieved both us and our vehicle on his own time. He was soaking wet after hooking up our vehicle. We want to give Lance of George’s Body Shop & Tow in Saint Ignace MI a huge shout out! Our gratitude is beyond measure. Lance went above and beyond to get us home safely. So, thank you Lance! We appreciate you and your professionalism so much. Should we require vehicle servicing, we feel comfortable in choosing and recommending your business for any such repairs or towing. Thanks again, Nancy & Pepper
I don’t typically leave reviews but felt this was completely inappropriate and should be shared. Please be aware that if you receive service from this place, particularly for their U-Haul services, then you may be met with an impolite customer service experience. I utilized the U-Haul app to confirm my reservation to pickup a 26 foot U-Haul truck on Sunday, 7/20. The after hours key box was inaccessible with the codes that were provided in the app. I contacted U-Haul and the secondary codes they provided me with were also incorrect. I contacted George’s and who I am assuming is George himself answered. During this initial phone call, he was quite pleasant. He stated that he would reach out to someone to see if someone could come assist me and would return my call. A few minutes later, he called back and was quite angry. He asked if I was going to “stick around” and that he was going to be coming into town in about 15-20 minutes and he could come open the box but he wasn’t going to waste his time if I wasn’t going to stick around because he “doesn’t get paid for this shit on a Sunday.” Do not offer this service if you do not want to handle issues after hours. And why ask if I’m going to stick around? How inappropriate as a proprietor. I had already been preauthorized over $500 by U-Haul - certainly I’m going to stick around and don’t need to be swore at to do so. Steer clear and utilize Andy’s in Cheboygan for your U-Haul needs. The owner of that establishment has always been courteous in the past, sorry I can’t say the same for George’s!
I wish I could give 10 stars!
We had a screw in our tire and roadside assistance was going to take over an hour. With a drive up to the UP ahead of us we didn't have time to deal with the rental car agency. Lance answered our call at 9:40pm, met us at the garage at 9:45, and had us on the road by 10:15. AMAZING service and quite literally saved our vacation.
Needed a tire plugged. Got us in, 10 minutes before their lunch break. Fixed and on the road quickly. Great business! Great prices.Very friendly and honest.
When my car broke down on the Mackinaw Bridge, they were on the scene soon after and helped alleviate the stress of the situation. Their driver towed my car to their shop and personally drove us to a hotel across the bridge in their own car. They had my vehicle diagnosed and with an estimate early next morning!
The whole process was fast and everyone I spoke with was friendly and truly cared about getting us back on the road as soon as possible. Thanks guys!!
Broke down outside of town. Here on vacation. Called for a wrecker, arrived quickly. They were able to loan us a car for two days. Had it fixed the next day! Great people, great service and great prices! Thank you!!!
We had a great experience with George’s body shop fixing our snowmobile trailer. They kept us informed of the progress and worked hard to get our trailer ready in time for our trip. Everyone was friendly and helpful.
My Hummer H2 lost brakes just after the bridge. We were driving north for a weekend of snowmobiling. This happened on a Saturday afternoon. Of course it's always terrible timing when these things happen. I called for a tow truck from George's I asked the tow truck driver where should I take it he suggested georges, where he works. But he wasn't pushy about it like you got to go there cuz they're the only ones in town. He made me feel comfortable fast forward to Monday after the weekend we were driving back from Munising I was hoping to pick the car up, they had worked on it Monday morning and I asked if they could be done by 1:00 or 2:00 p.m. it was done that afternoon and I was able to drive my truck back home to the Detroit area finally, obviously there's always concerns when you're an out-of-towner and you don't know the repair shop. Will they gouge you? They did not. They fixed the vehicle for a very reasonable price and I ended up driving back home I can't say enough good things about their tow service and their garage thank you very much
Breaks went out at the rest area on rout 2. From hauling to repair this shop was on top of it's game. Courtney was very courteous and even showed concern for are dog. (Gave him water and a treat) Logan the tow truck driver was very respectful and kind. Highly recommend this business. We were on our way in no time.
These people were awesome, our car turned off on the highway while on vacation and we had to get to the nearest exit. Thankfully George's answered our call and took care of us. They made sure we got to a safe warm place to stay and even gave us a ride to the grocery store so we had food for the night and also rented us a car. This place does it all. They fixed the car as quickly as they could and we haven't had a problem with it since.Thankyou so much again George's.
Had a slow leak in our tire while traveling through the UP and had to get it fixed before heading further north. We called George’s and immediate got through to a nice and helpful man who told us we could bring the car by first thing in the morning.
George’s got us in and out immediately - the receptionist was polite and friendly and the repair was executed perfectly so we could get back on the road. Bonus points - we met another customer while waiting for our car and he also had great things to say about George’s. I commented on how wonderful it was that they got us in so quick and he simply smiles and said “That’s what they do here.” What an awesome privilege for passing travelers and locals alike! Everyone was incredibly kind and quickly helped resolve a stressful situation. Couldn’t be more grateful!
I can't say enough good things about George’s Body Shop! My wife and I were on a trip to St. Ignace, MI, when our vehicle broke down with our camper in tow. George's team came out to tow both our vehicle and camper to their shop, even though it was over the weekend and they were closed. We had no way to move our camper to find a place to sleep, but they graciously let us stay right on their lot until Monday when they could take a look at the car.
Unfortunately, the issue with our vehicle was beyond their scope of service but before we could even worry, they already had a list of resources for us to help deal with our situation. We couldn’t arrange to get the car towed to another location for repair right away due to delays on the receiving end, but Lance, the owner, insisted it was no problem for us to continue staying on their lot (5 total days). The hospitality from Lance and his team—Chase, Wesley, Joe, Courtney, and Logan—was incredible! Felt like family!
They turned what could have been a ruined vacation into a positive experience. If I could give them 10 stars, I would! The only downside is that I live 500 miles away, otherwise, George’s Body Shop would be my go-to place for all auto maintenance and repair needs!
We had a tire blow out going over the Mackinac Bridge. We called George's around 8pm Sunday night and he had us scheduled to get a tire on a Monday morning (no one in the area had our size) we were out of the shop by 11am. Great staff, great experience, quick turn around, best possible price. Highly recommend.
I needed an emergency tow on a Sunday morning while traveling from out of town. They got me set up really fast and I had them take the vehicle and fix what kept me down. They called me on Tuesday with a quote of what needed to be fixed and what else could be fix and what all of that should cost. It was done the following Monday ready to be picked up and they actually came in almost $100 under the estimate. Nice and easy to work with, open and affordable (as far as mechanic work goes).
Needed emergency road side service with my travel trailer while on vacation in July, 2023; blew out a tire and wiring to my brakes and tail lights. These guys miraculously did the repair, guided me as I limped back to their shop, and let us stay in their parking lot over night - all on a Sunday - and then make the proper repairs the following day! They showed total regard and concern for our welfare during the entire situation. I've never been so impressed with auto service in my life. Great job guys.
George's towing and body shop did an awesome job getting our truck and boat out of the ditch when we had an unfortunate accident. So appreciative of the help from Wesley, Chase and Joe. Wesley made sure we had a place to stay on Saturday evening and a place to get something to eat.
The owner Lance was very helpful in getting everything situated with our truck , he even picked us up at the hotel.
They also drove us to get a rental vehicle. Everyone we dealt with was very courteous and professional.
Thanks again,
Paul Short
While we were in the U P on vacation we noticed that we had a problem with our trailer hitch and needed to replace it.
One of the other campers suggested George's and said they had good a experience with them so I went up and talked to them . They were very helpful and great to deal with they were able to order a new hitch and install it within two days and at a very reasonable price.
We are extremely pleased with their work and honesty and as you know that combination is hard to find. We highly recommend their shop to anyone in need.
I highly recommend this place! We had a bit of a vacation nightmare.... Let me paint the picture a little bit.. . Over 5 hours from home.... 3 kids ages 7-15.... alternator went out in our Rav4.... power steering is coming and going... called 3 repair shops that were within 10 minutes of where we were and 2 of them said next week but this one said get over here and we will try! Chris was amazing! At first he wasn't able to get the part until the next day but he made another phone call and managed to get it there. He was also so kind that at one point when he didn't think they would get it he said he would get someone to drive us to a hotel which was more than generous! At this point our car wouldn't even start anymore. Chris who is no longer a mechanic even went into the garage and removed our old alternator himself so it would be ready when the new one arrived! He went above and beyond for us! Cars are expensive period but I don't feel like they took advantage of the situation we were in by overcharging us. We were stuck there for over 5 hours but everyone was super friendly and we even ended up buying their sweatshirts (ones like the workers were wearing) because we liked them so much. We will forever remember your kindness and would recommend this place to anyone! Because of this place we got to make it to our next destination and wake up to this! Thank you again! 😊
Started having issues with my truck overheating heading up I-75 pulling the camper to Mackinaw City. No garages in the city or nearby would help me out. Leaving the next day to head back from our camping trip, time was of the essence. Despite being backed up with work, George’s took me in for a diagnostic and set up a time for repair early the next morning. A couple hours later and we were on our way home with no issues. Thank you for making sure my vehicle was safe for my family. George’s is honest, professional and affordable. If you’re in the greater St. Ignace area, I recommend this business. I may even make the trek north for my next repair
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