George's Auto Parts in
St. Ignace (MI)

Very knowledge quick response real helpful

I bought a rear end from them and have had no issues with it so far and I have been driving with it for almost a week now they offer a 90 day warranty and the best part they were able to deliver it to my driveway almost 100 miles away(for a fee obviously)

***Where Customer Satisfaction is Top Priority*** (from George's website) ****Buyer BEWARE!!**** July 18, 2025 - We were in town on vacation when our low battery light on our truck came on. Suspecting the alternator, we stopped at an auto parts store to have it tested. As suspected, the alternator was bad. Unfortunately, they did not have ours in stock. We went next door to Napa and they, too, were out of our alternator. A gentleman at Napa suggested George's and contacted them to see if they had one in stock, which they did. We drove over, checked to make sure the plug connectors were them same, bought the alternator, and went to switch them out. Once I got our alternator out, I realized that the pulley on the alternator from George's was different than ours so I called George's and they said to being it back and they had another with the same pulley as ours. While installing the second alternator, I realized the plug was different and would not fit. I called George's again and the said they would bring the correct plug to me since they were getting ready to close. I have to say that the guy I worked with at the counter was incredibly helpful. Unfortunately, when I got the plugs switched and the alternator from George's installed, it was bad, only put out 12 volts. I immediately tried to call but it was after 5pm and they were closed until Monday. We had to leave on Sunday, so we had no choice but to order one from Auto Zone in Cheboygan. Not trusting the alternator from George's, I put the original alternator back in and rolled the dice that we would make it over the bridge and to Cheboygan. Fortunately, we made it and I changed the alternator in the Auto Zone parking lot and had 14 volts. July 21, 2025 - I called George's to let them know the alternator they sold me was bad and asked how to get a refund. They guy at the counter said I needed to talk to Chase, so I left a message for Chase. July 23, 2025 - I called again because Chase had not returned my call. He said that he could not do anything without the part being returned. I said that was fine and I would ship it back to them. July 25, 2025 - I called and talked to the guy at the front desk to verify the mailing address and shipped it that day. July 28, 2025 - The alternator was received George's. August 5, 2025 - I called to talk to Chase and he was not there. I left a message and he did not reply. August 7, 2025 - I called to talk to Chase and he was not there. I left a message and he did not reply. August 11, 2025 - I called to talk to Chase and was put on hold, then the line disconnected. I tried to call back 4 times from 4:18pm to 4:37pm and the phone just rang with no one picking up. August 12, 2025 - I called the main shop and talked to Lance, the owner. He did not want to hear anything I was trying to tell him about the bad alternator they sold me. He kept saying that since I installed it and not a mechanic, how does he know it's actually bad. 1. A mechanic told me my alternator was bad as it was putting out 12 volts. 2. The alternator George's sold me only put out 12 volts. 3. I was a mechanic in the Army and I've worked on all of our vehicles for years. That includes changing alternators. 4. When I replaced the alternator with the one from Auto Zone, it put out 14 volts. Nothing else was changed or done to the truck and it is still running great. Finally, Lance said he would look into it. That was over a week ago and I have not heard a word from Lance. They have the defective part, as requested, but I still don't have a refund.

I called about 20 junkyards and auto part shops in my area and nobody had the part I needed. I called this place to inquire about the part. The person on the phone said they had the part and he even negotiated a price. We made a deal for the part and I drove to go get it. After I drove FIVE HOURS from Metro Detroit they pulled the part and they said it was completely destroyed. Also once I had got there they said they hadn’t got to my service order and I had to wait 45 minutes for someone to get off of lunch break. There were other people there that were more than capable to pull a part off a car. They expected me to find something to do in a city I don’t know 5 hours away from home. They wasted not just some of my time but MULTIPLE DAYS! This is no way to run a business . DO NOT trust ANYTHING they say or they may waste days of your life that you can never get back. Worst junkyard around. BUYERS BEWARE! The employee behind this encounter is Steve.

Helped me when I was on vacation had an alternator I needed at a great price! Thanks for everything

Had snowmobile trailer trouble and wheeled into George’s. Not sure if Lance is a super hero or an angel! Stopped everything he was doing and hooked us up with a rental trailer that he had on site. Took our name and number and said come back in a couple of days and we will have your trailer repaired. He did exactly that and the price was extremely fair. George’s Auto Parts offers the kind of customer attention you just don’t see anymore. They have made service PARAMOUNT! Would highly recommend this business.

I have a somewhat uncommon vehicle, so when a deer helped me push in my front end I was struggling to find parts. What parts George's didn't have, they found in the area and sent all of them right to my body shop. Quick, helpful, and fairly priced 👍

Great people. Had a problem and they handled it. Very pleased! A+++

Received a flat tire entering in to Michigan yesterday got the George's this morning. Dropped the tire off fixed within an hour. Ready to go again. Great service

Sold me the wrong alternator and refused to help give me the right one. 2 hour drive done twice to get the right one at there mistake. Refused to help assist with compensation for gas or bridge fair for selling is a wrong part. Mind you, I special ordered this part and had to wait 11 days for the part, so how they gave us the wrong one is beyond me. Rude front desk worker and terrible customer service. I have been a customer for 10 years and they have officially lost all future business with me or my business clients. There loss, not mine Tons of better salvage yards closer to me Preferred them as we share the name George and I wanted to support a local small business. Rude Rude Rude. Don't use them or they will give you wrong parts and make that your problem not theirs. Wish I could give them a zero star today Owner, Lance, has since called and said he would compensate for my gas with a 25$ American express card, sent via mail, which Helps solve the issue. But overall, wishing the mistake didn't happen and would've been handled by, Steve(front desk at st. Ignacio location) better and I wouldn't have had to have bothered the owner, lance, to resolve situation to make it better. Customer service is very important and Steve needs to be better when he makes mistakes, to correct the situation and not make his boss clean up his mistakes. Leaving 4 stars for the owner Lance, and not for Steve and his terrible edicate. Thanks Lance for trying to help make the situation right. 😀

Don't buy parts here. They sold me a "tested" transmission and my mechanic put it in but had to take it out to get rebuilt because it was junk. (Wont shift out of 2nd gear) I know I shouldn't buy from a junk yard and think I would get good parts.....wont make that mistake again. Go to marketplace....try anything. Don't go here. They wont do returns, they say they do but they find loop holes.

Got a rear axle for my ranger and was told it was good to go. Staff was excellent the boss was ridiculous. Apparently a hairline rtv seal is supposed to keep the rear diff sealed tight. Long story short it was my fault that it lost all the fluid after driving it for 20 miles and blew.

The fine crew at George’s auto saved the day! Chris was a rockstar in getting us back on the road in record time, thank you!!! Up front Cortney, I believe that was her name made the process smooth. Thanks to everyone there…Oregon or Bust!😎

We had a tire on our motorhome losing g air Traveling with a group on a schedule, George's got us right in, found the problem and got us back on the road. . Chris was great. Everyone was friendly and helpful.

I called about getting a new spare tire and rim, they didn't have one on their lot but could order me one. The customer service is awesome, the people are friendly and helpful. I definitely recommend

My experience was less than satisfactory. I had compiled a detailed order of parts that I needed. I called and planned in advance for several weeks while I worked and raised the money. They had pulled the wrong parts for my radiator system either that or simply got the order mixed up. When I tried to get the right parts, they tried to say it was my error. Then they just stuck to their guns and now I'm left with 4 parts that don't even go to my car. My vehicle doesn't even have 4 parts! Just has one radiator and one AC condenser, no cooler. They gave me truck parts of sorts and will not either refund me of give me the proper parts. Now I'm stuck roughing it and I have several children I care for and work downstate. Very inconvenient and very unempathetic of them to treat me the way they day. They are prideful and unreasonable and do not make sure orders are good when they say it will be and are disorganized. When I came to get my parts, I had to wait an extra hour just to get them because they had no clue where my parts were and didn't even pull the hood in advance. I just needed up putting my old damaged parts in and hoped for the best, which that didn't go to well lol.

Giving them a one star is being generous. I bought a motor for my wife's jeep Patriot 6 days ago. I had my receipt. The receipt said 90 days on it. Once I had my mechanic take a look. It wasn't the motor at all. I called George's up and was told I would have to pay a restocking fee. No big deal I could understand that. After paying bridge fare and spending gas I get told by the shop manager that the boss, which I never spoke too said I couldn't return the motor. I got called a criminal, that I took parts from the motor and was trying to get a refund. Because unfortunately in today's society that's what happens. I would not recommend this place to anyone. They don't respect there customers,just insult them.

Bought 1000.00 transmission, decided to not take it after my mechanic seen it. They charged me 200.00 restocking fee. So they sent me a check for 800.00. DIDNT GIVE ME MY TAXS BACK ON AT LEAST THE 800.00. 48.00 ON 800.00.I was told this is not right!! GUESS I SHOULD REPORT THEM.

Looking for an engine for a car we bought!!! Got sold a car from a dealership that sold us a car with a bad engine George's Autoshop came to our rescue!!! Can't thank them enough!!! Not only did they help us with finding an engine They put the engine in our car!!!!! THANK YOU GEORGE'S Auto parts and Auto Body!!!!! The car rode nice and was really sound!!!! THANKS again Rose and Durango Ruperd!!!!!

I arrived in town and had an issue with my tow vehicle behind m RV I diagnosed the problem myself , and I needed a bearing pressed into my brake drum as the previous one failed. They were able to fit me in the same day and I had my car going later on. My first time there and I was treated fairly and respectfully I would highly recommend

We were on our way to Drummond Island and had a trailer tire go bad. They were a Godsend. They were.: open on Sunday, had the right size, and in stock, and fixed it right away🥰Thank you, George’s

Up in the UP for a day trip. Had a flat tire, no jack, no spare, 3 kiddos in the car, so tow was out of the question. Happened around 4:00, could not get anyone else to come help us. Owner chose to be our savior. He could have gone home to dinner with his family, instead he was the answer to my prayer. Great service!!!!

Incredible service and people. Stuck from out of town, they drove 1 1/2 hr round trip to pick up the part and did the work the same day for us to continue our trip.price was fair and service again was incredible. Thank you all

Great customer service hands down! They were very helpful, honest, and fair. They were also very quick with their services. I highly recommend them to anyone and if I ever need parts for my vehicles, I will not hesitate to go to them again. Great job to this company!

Google had us go to a couple George's, but to describe it clearly, , , it's stright off highway 2 by I75, dollar store on the corner and boom, you're there and not at their junkyard, , like us...😁 Good service, hard working and obviously busy place that does good work, or the Skerbeck Family Carnival could go ANYWHERE! ✌

Fast friendly service. Great prices. Bought several parts from here and they worked great. Definitely recommend George's Auto Parts for all your fixes!

Thanks to George's for turning a late night arrival to the Straits State Park and getting the RV stuck in a soft parking pad from what could have been a catastrophe into a simple fix. Got here quick, got us out quick, taught us about permafrost (what do a couple of Southerners know?!?), and were pleasant on top of it all! Would recommend in a heartbeat :)