O'Reilly Auto Parts in
Pinckney (MI)

They have been doing a great job with inventory and customer service 👏

We went in for a part for our broken car and Cody helped us. Phenomenal service! He was a really cool dude and made it really easy for us.

My prefferred auto parts store. I always find the staff friendly and helpful

Great store; always clean and tidy, staff is always friendly. And today I needed some antifreeze, a few jugs. After ringing me up, the associate (I think his name was Cody?) held both doors open for me while I was carrying the jugs to my car, and even held them for me briefly so I could unlock and open my car. It's a small gesture, but one I certainly appreciate. Can't say I've had a store associate help me with like that before. So yeah highly recommend. Great place for your auto needs.

Called in the morning to ask them to hold a part and they said they would. Got there 5 hours later and no part in the store. Wasted my time driving an hour to this Oreillys to find what I needed. I will never shop at another Oreillys again.

Don't have much in stock but they can usually order stuff next day. If you want to buy oil Wal mart or Costco is a lot cheaper.

The staff was helpful and friendly. The store is very clean and looks brand new! I thought their prices seemed fair, and the staff told me they price match with other stores. The staff was really friendly and helped me find what I was looking for.

Always a good experience. If a part fails hassle free warranty

Zero stars! Rude and accused me of warranty abuse when there part fails twice in 2 years!! Sounds to me like they know there part is garbage and don't want to stand behind their product. And the lady working, I believe Tanya was her name was extremely rude!! I will never go back!!

Mike did a great job helping me measuring a wheel for my robot lawnmower.

Very helpful bit their prices have sky rocketed

Currently waiting in line while being 1 of 2 total customers for over 10 minutes, while other employees stock shelves and inventory stuff in the back. I guess this place doesn't respect their customers time.

Good store and the warehouse is only an hour away so if you need rhe part that day you can go pick it up

This should be 6 STARS! I went to Advance Auto Supply and they said they couldn't help me with an issues regarding trailer running lights not working. He said to buy a tester and that's all he could do to help. Luckily I didn't give up and went down the road, walking into O'REILLY's and Glen greats me before I am even through the front door and asked what I needed. Explained my issues. He said "not sure if i can help but let's take a look, 15 minutes later and $4.49 he fixed my issue! I asked if he owned the place...nope, just a good guy willing to help even on the smallest of sales! Thank you Glen, don't ever get an Advance Auto attitude! I'll be back.

If I could give them a zero star I would I’ve had problems with the battery from O’Reillys for the second time first time they warranty it out now they don’t want to warranty because they claim froze, The battery was in the car running less than a week ago and now it’s frozen I’ve got batteries that sit outdoors not being used it don’t freeze that fast. I tried to explain to them 40 years of turning a wrench in working on cars I have never had a battery freeze in four days unless there was something else wrong with that battery they did not want listen and they hung the phone up on me rude customer service don’t wanna stand behind their product I have an issue with the store

Good experience every time. Good variety of US and foreign parts.

Always a great experience and O'Reilly I'm Pinckney. Today, a fast, easy, no hassle exchange. Thanks for making it easy to do business with you Pinckney O'Reilly!

I don't dislike this place but the service is not good when you don't have enough people waited way too long!

They were extremely helpful and knowledgeable. They had everything I needed, except for 1 item, which had to be ordered, a custom part.

I went in to get oil for my 1966 Mustang and they tried to give me power stroke diesel oil. I told him that wasn’t what I wanted and I wasn’t going to put diesel oil in my gas motor and he said “It should be alright”. I said there was no way I was putting that in my car and asked him for the right oil. Only then did he go back and get me the right oil.

Just a quick trip to pick up wiper blades for a vehicle at home. In and out under 5min. Great service and friendly counter help.

You could pass by and never see it, but the guys in here know their stuff. The manager has been there something along a few decades, and his staff is highly knowledgeable. I would recommend this store to anyone for both knowledge and service.

They have AC Delco parts unlike my other choices in the area. Helpful staff a variety of knowledge depending on who is working. For the most part someone has been able to answer my question correctly.

Workers were really cool always polite if I ask them where something is they take me to it actually two of them walked around the store with me help me find stuff it's kind of hung out joked around a little bit good guys that were working that night my past experiences have always been positive there I've never really had a complaint

Terrible experience when I tried to go get a new belt for my car. The young man there was a know it all who has the same car as mine so wouldn't listen to the problem. I was unpleasantly surprised and did not walk away happy. This is the last time I will go to this O'Rileys location.

Went in to pick up parts for my tractor they were very helpful in looking up the part numbers very friendly I do recommend them

Oreillys is always my first choice for auto parts. Large inventory and knowledge employees