Agent 107 was absolutely wonderful. He made sure I had the right seat for my car. He gave great advice, & great directions to the shop. The chair that he chose was in great condition. I would definitely go to the shop again for my future vehicle needs. Thank You!!!
Bought a used Subaru engine from them. Engine was exact unit from listing. Engine was properly crated and the yard helped load it in the truck. Staff was polite and helpful. Thank you
I have used Morris Rose auto several times in the past. Each time I wonder, "Why don't I use them more often?"
Being a frugal man, I like to purchase reliable and recycled auto parts. Recently, the starter motor on my daughter's Volvo S40 went out. The car currently has 260K miles on it. Runs good. There is also no sense in purchasing a $250 starter for it when I can get one at Morris Rose for $95.
After removing my old started and bringing it in for the core charge, I realized that I neglected to remove a quick connector from the old motor to put on the new one. Javier was so helpful and pulled my old core out the next day so I could get that connector.
Thanks again for coming through and helping me keep my daughter's car on the road.
With gratitude!
My family has been dealing with this outfit for many years. It's always the same old same old done the same way every time PERFECT they bend over backwards for you when your at a frustrating point with your repair just call these dudes they will talk you away from the edge and make every effort to do shit right. Thx you Morris Rose you guys are top shelf and I will always call you first when looking for refurbished or used parts. Spencer ty for handling this last situation with full professionalism. Satisfied friend Chris Betts
This once was a great yard but now its online, no personal service, rude staff that basically has a attitude because u didn't do there job online. To bad these old businesses don't give customer service anymore.
Called to locate a hard to find engine. I was connected to Olivia. Very happy with the whole experience. Very knowledgeable and easy to work with. Also the people at the yard were the same way! I will be calling in the future.
I can’t say enough great things about Olivia at Morris Rose Auto Parts! From start to finish, she was friendly, professional, and incredibly knowledgeable. She made the entire process easy and stress-free, quickly helping me find the exact part I needed and making sure everything was handled efficiently.
Olivia’s customer service really stands out—she’s attentive, patient, and goes the extra mile to make sure you’re taken care of. It's clear she takes pride in her work and genuinely cares about helping customers.
If you need auto parts and want top-notch service, ask for Olivia. She’s fantastic and made the whole experience a breeze. Highly recommend!
Decent price, asked for several underbody panels and quick to dismiss as not something they don’t deal with. Unwilling to offer alternatives from online services or sister yards.
They sold me a bad part.went to get another part and my truck broke down in there parking lot do to the defensive part they said that they would pay the tow bill. Then I got my credit card statement and they changed it to me. They are nothing but crooks. I will all people l know that. They suck.
Good experience getting a door for my car here. The staff was quick and helpful, and the shop was well-organized. Appreciated the fast service Drove 4 hours, left within 5 minutes of getting there!!
Absolutely love this place. Javier (Havvy) runs the commercial accounts and treats me like family which is how the world should be. I can't say enough about the ppl and the place. It's always a clean, good atmosphere. Huge shout out from Brewster's Mobile Mechanics to Morris Rose!
I've did business with Morris Rose a few times & wanted to share that they are great people. We had a few bumps in the road with my recent visit but nonetheless they are a reputable source and I highly recommend them for tires.
I bought a certified used transmission for a 2015 Jeep Grand Cherokee in Dec 2023. It came with a 3 yr unlimited miles warranty. A year and a half later now and it started sputtering and needed to be replaced. My guy spencer went above and beyond to find me another one quickly and we were able to get the defect one swapped out and replaced in about two weeks. I'm glad i purchased the $1000 labor coverage as well, it helped with covering costs and keeping some $$ in my pocket while not being able to work the past few weeks. A big thanks to everyone at Morris Rose Auto!
Great selection of parts and if they don’t have them, Olivia will try and find them for you and usually finds them. Also, very reasonably priced parts especially if your car needs a part that is on backorder at the dealer. I don’t hesitate to recommend anyone to get ahold of Olivia or any one else there for great service, quality parts, and great pricing.
I had been looking around for a part for my CT6. I am in California and found it here at Morris Rose auto parts. They packed it perfectly and carefully and it arrived in a timely manner. I can’t remember the last time I’ve had great old school customer service! Olivia was very helpful and responded with importance as if I placed a million dollar order! I recommend this place to all. You local folks in Kalamazoo must consider yourself lucky to have Morris Rose as a near by helpful hand!
My wife has a 2017 Mitsubishi Outlander. Recently, we lost connectivity to Android Auto/Car Play and bluetooth access to our phones.
We were going to take it to the dealer, but decided that I would try to swap out the head unit to see if that would resolve the issue.
I did several searches for replacement units - the dealer price was about $3,500, just for the part! Online searches for salvage parts were anywhere from about $60 to $500.
Car-part.com had a couple available from Morris Rose in Kalamazoo for $55. I called to confirm that the part was still available and in working condition. The person I spoke with was very polite and knowledgeable. I was told that they warranty their parts so I could buy without worry. After tax and shipping, the total cost was about $100, which was more than fair.
The part arrived within a few days and was in excellent condition! I had bought a trim removal kit a few days before, as well as manual on crutchfield to see exactly how to remove the head unit. All told, the swap took about 15 minutes and everything was immediately working again, all for less than $120 total.
I would gladly use Morris Rose again, without hesitation. Thanks!
I would like to thank Mr. Spencer for all of his Assistance with making sure that I had a grate experience with picking out the right parts for my Car's. Because of his product knowledge he made me comfortable with all of my transactions ! So thanks again Mr.Spencer and Morris Roes for Always being there Sincerely Ms. Debra Gardner
I was amazed at the level of customer service of the business. Jack who helped me with the purchase arranged for speedy service and when realized that my part was unavailable arranged for shipment from another place for the same price! Highly recommend!
Had a great experience at Morris Rose. Ryan was extremely helpful and professional. He worked with me to find a part for my Subaru as well as coordinating getting the part to my Mechanic. The process was easy and stress free. Ryan has excellent customer service and is friendly and helpful. Would recommend their business to anyone in need of auto parts. Thank you!
Excellent communication, reasonable pricing, impeccable packaging, amazing customer service (thank you again Olivia!) Found a very large and very fragile part for my car that I had been searching for for some time, called and was connected with Olivia. She assisted every step of the way, providing additional pictures and all the information I needed to make sure everything would fit. All the pieces were packaged and safely delivered to me across the country! What could have been a very complicated process was made easy, thanks again!
I drove 2 1/2 hours each way yesterday! Well worth the drive! I picked up a couple doors which look like new doors. Jack gave me a great deal! Thank you Jack! I would not hesitate to make the drive again for needed parts. Place is very clean and professional!
Morris Rose Auto parts has access to parts,switches,controller pieces , doors..etc. I would give them a 4.5 Star rating...they usually will ha e or can it your parts if available to them. As , well they have an Ebay sales spot.
Website
